Job Description

Position Title : Mission Support Unit Head Duty Station : Dhaka, Bangladesh Classification : Professional Staff, Grade P3 Type of Appointment : Special short-term graded, six months with possibility of extension Estimated Start Date : As soon as possible Closing Date : 26 April 2021 Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:
  1. Internal candidates
  2. Candidates from the following non-represented member states:
Antigua and Barbuda; Botswana; Cabo Verde; Comoros; Cook Islands; Cuba; Fiji; Gabon; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People's Democratic Republic (the); Latvia; Luxembourg; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu Second tier candidates include: All external candidates, except candidates from non-represented member states.


Under the overall supervision of the Chief of Mission (CoM) and direct supervision of the Senior Programme Manager of IOM Bangladesh and in close Coordination with the relevant units in IOM Dhaka and sub offices, the successful candidate will be responsible for the development of new projects and ensuring reporting requirements are met, overseeing the Monitoring & Evaluation, Accountability and Learning, providing advice and guidance to the Programme/Project Managers, contributing to the design of new programmes, and substantively supporting the Country Office’s (CO) strategic planning.

Core Functions / Responsibilities:

  1. Assess and identify potential project and funding opportunities, advise Project Managers (PMs) and prepare project proposals and concept notes in the areas of interest for IOM Bangladesh, and evaluate and improve project reports, fact sheets and other documents in coordination with relevant PMs and Programme units.
  2. Ensure inputs and updates are available and the utilization of tools that allow the CO to track and facilitate project development, endorsement, project code issuance etc. in coordination with Regional Office (RO) and relevant units of Headquarters (HQ).
  3. Analyze emerging migration trends, issues or policies, develop documents on strategic approaches and priorities, and recommend actions to the Senior Programme Manager.
  4. Manage and supervise the staff of the Mission Support Unit, ensuring their effective performance of development, implementation, evaluation and reporting tasks for CO programmes/projects.
  5. Support liaison with donors, project partners, other IOM COs and HQ to facilitate coordinated project implementation and synergies and to make recommendations on donor/partner engagements.
  6. Lead the development, implementation and management of M&E activities of relevant programmes/projects in line with the programmes’/projects’ goals and objectives.
  7. Ensure the integration and coordination of Monitoring and Evaluation (M&E) frameworks and the regular implementation of monitoring activities at project sites in coordination with the relevant PMs.
  8. Advise the Communications Coordinator on documenting the process and activities of on-going projects including capturing case studies, success stories for donor reports, website and newsletters based on M&E activities in the project sites.
  9. Oversee all communications functions related to the CO and programme units in coordination with the relevant PMs, DCOM and COM. Develop, coordinate and disseminate communications and visibility materials such as press releases, brochures, communication materials, public information and Monitoring and Evaluation (M&E) reports, as well as the IOM Bangladesh’s website, social Media Platforms and public events.
  10. Manage the Monitoring, Evaluation, Accountability and Learning (MEAL) initiatives within the CO including substantively supporting PMs on the formulation and implementation of MEAL plans and internal and external evaluations, and the assessment of M&E reports.
  11. Oversee and guide evaluation (mid-term, end of project, assessment surveys) as per donor agreements, and comment on and disseminate assessment reports among management and relevant stakeholders.
  12. Ensure the development and implementation of mechanisms to facilitate regular feed back from beneficiaries and stakeholders on activities and services provided through the organization’s support in close coordination with field colleagues.
  13. Develop data collection and quality assurance tools. Ensure data collection, collation, storage, Analysis and reporting, and follow up with Implementing partners regarding progress reports.
  14. Ensure the production of consolidated reports and agreed action plans for follow up response in coordination with thematic heads and other relevant project staff.
  15. Support the CO in formulating the new CO Strategy.
  16. Undertake travel duties to improve and resolve issues related to the planning, programming, implementation and monitoring of projects.
  17. Perform such other duties as may be assigned.
Required Qualifications and Experience:


• Master’s Degree in Social Sciences, International Relations, Political Science, Business or Public Administration or a related field from an accredited academic institution with five years of relevant professional experience; or • University Degree in the above fields with seven years of relevant professional experience.


• Experience in the areas of Migration Management, humanitarian service delivery and information management; • Demonstrated experience in project development, project implementation, donor liaison reporting activities; • Demonstrated experience in programme and project management including budget planning and monitoring & Evaluation will be an advantage.

• Experience with logical framework approach and other strategic planning approaches, M&E methods and approaches (including quantitative, qualitative and participatory), planning and implementation of M&E systems, facilitating learning- oriented analysis sessions of M&E data with multiple stakeholders, information/data analysis and report writing is desired.


• High degree of judgment and initiative; ability to work with a high degree of independence within assigned areas.

• Excellent communication, analytical and interpersonal skills.

• Effective interpersonal and teamwork skills; courtesy, tact and the ability to establish and maintain effective working relationships with people of diverse cultural and national backgrounds.

• In depth knowledge of the broad range of migration related subject areas dealt with by the Organization.

• Successfully managed projects and provided Programme Support (project development, communications, liaison etc.).


IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of Spanish and/or French is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values - all IOM staff members must abide by and demonstrate these three values: • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2 • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2 • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

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