Job Description

Overview of the programme

WHO India Country Office collaborates with the Government of India and relevant stakeholders within the framework of the collaborative Country Cooperation Strategy (CCS), to actively support the development and implementation of national health policies, strategies and plans aiming at promoting access to and utilization of affordable and quality health services and improving financial protection against health-related risks.

WHO Country Office for India is supporting the Ministry of Health & Family Welfare to strengthen the existing health systems to cater to the growing needs of mental health and substance abuse.

WHO’s mandate revolves around six (6) leadership priorities specifying (i) advancing universal health coverage (ii) health related sustainable development goals (iii) addressing the challenge of non-Communicable Diseases and mental health, violence and injuries and disabilities (iv) implementing the provisions of the International Health Regulations (2005) (v) increasing access to quality, safe, efficacious and affordable medical products (vi) addressing the social, economic and environmental determinants of health.

The South – East Asia Region (SEAR) of WHO is made up of 11 countries, with over 1.9 billion people, with India’s population of 1.4 billion. All the Member States of WHO/SEAR (Bangladesh, Bhutan, Democratic People's Republic of Korea, India, Indonesia, Maldives, Myanmar, Nepal, Sri Lanka, Thailand and Timor-Leste), share the common value of the highest attainable standard of health as a fundamental human right. All of WHO actions are based on this and rooted in the underlying values of equity, solidarity and participation.

Mission of the WHO Country Office for India

The mission of WHO India is to improve quality of life of the 1.4 billion people in India by supporting the government in eliminating vaccine preventable and other communicable diseases, reducing maternal and neonatal mortalities, promoting healthy lifestyles, addressing determinants of health, preparing and responding to health emergencies and strengthening health systems for universal health coverage.

Description of Duties:

The purpose of this position is to provide Technical Support to National Viral Hepatitis Control Program (NVHCP) in synthesis and integrated Analysis of MIS data. The incumbent will work with WHO Country Office and NVHCP, with a view to achieve the expected results set out in the relevant WCO-India work plans.

Under the overall guidance of the WHO Representative to India, Deputy Head of WHO Country Office for India and Team Leader (Communicable Diseases) and direct supervision of National Professional Officer (HIV/Hepatitis Prevention and Surveillance), the incumbent will have the following responsibilities in her/his assigned area of work:

  • Assist to ensure that MIS can provide quick analysis (dashboard capability) of trends and comparisons against defined indicators at various levels
  • Assist in developing an effective, efficient, expandable and interoperable MIS that integrates and is compatible with existing systems
  • Assist in training key staff members of the skills partnership and partners on the developed system
  • Assist in preparing daily, weekly and monthly MIS reports
  • Assist in performing defined tasks as per instructions/processes
  • Assist in preparing and managing multiple reports, working with excel formula & various other excel.
  • Assist in creating appropriate and updated formats from time to time
  • Assist in preparing standard correspondence in conformity with programme standards, reports in MS Excel and power point presentations etc. as required
  • Assist in contributing to other ongoing activities and projects as suggested by supervisors
  • Participate in regular HHS team meetings of WHO and meetings/workshops of NVHCP as suggested by supervisors; and
  • Undertake other duties and tasks as assigned by supervisor(s)

Qualification requirement


Essential: Secondary, technical or commercial school


  • Bachelor’s degree in any field with knowledge of information technology and knowledge of operations of management information systems.
  • Post-Graduation in any field with knowledge of information technology and knowledge of operations of management information systems.

WHO only considers higher educational qualifications obtained from accredited institutions. The list can be accessed through this link:


Essential: Minimum three years’ experience in any national program

Desirable: Minimum three years’ experience in working on Digital platforms of Management Information System (MIS) in any national health programme would be an advantage


  • Teamwork
  • Communication
  • Producing results
  • Producing results
  • Building and promoting partnerships across the organization and beyond

Functional Skills and Knowledge:

  • The incumbent possesses good analytical skills
  • S/he had exposure to Data Analysis tools, analytical tools for trending
  • Having thorough knowledge and professional experience in ‘MIS reporting’ and preparation of MIS
  • Has good knowledge in MS Office, Excel and Word
  • The candidate has documentation skills and reporting skills
  • Has good written and verbal communication skills
  • The incumbent has ability to learn new things


Monthly remuneration is INR 60,394 (GS4) taxable as per Indian laws and the appointment will be through Special Services Agreement (SSA) for a period of one year. S/he could be posted anywhere in India as per the needs.

Additional information

  • This Vacancy Notice may be used to fill similar positions at the same level.
  • Only candidates under serious consideration will be contacted.
  • A written test and interviews will be used as a form of screening
  • WHO is committed to workforce diversity.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • For information on WHO's operations please visit:
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • Any extension of appointment would be subject to programmatic requirements, performance of the incumbent and availability of funds.
  • Qualified female candidates are encouraged to apply.
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