Premiere Urgence Internationale (PUI)

Mental Health & Psychosocial Support Project Manager

Premiere Urgence Internationale (PUI)

Job Description

Starting Date: 1st April 2021 Location: Arauca, Colombia Duration of Mission: 6 months Première Urgence Internationale (PUI) is a non-governmental, non-profit, non-political and non-religious international aid organisation. Our teams are committed to supporting civilians that are victims of marginalization and exclusion, or impacted by natural disasters, wars and economic collapses, by answering their fundamental needs. Our aim is to provide emergency relief to uprooted people in order to help them recover their dignity and regain self-sufficiency. The association leads an average 200 projects a year in the following sectors of intervention: food security, health, nutrition, construction and rehabilitation of infrastructures, water, sanitation, hygiene and economic recovery. PUI is providing assistance to around 7 million people in 20 countries – in Africa, Asia, Middle East, Eastern Europe and France.

The PUI Colombia Mission has been officially in operation since January 2019, in a consortium with Solidarités International, with a focus on meeting urgent needs of Venezuelan migrants and refugees, as well as vulnerable Colombians. This is planned to be achieve through a multi-sectoral, integrated program focusing on health, shelter, protection, food security, and water, sanitation and hygiene, within programs located in North Santander, Santander and Arauca.

General Context

Since 2013, Venezuela is enduring a socio-economic crisis triggered by the fall of oil prices, contested economic measures, and ambitious social policies that fueled insecurity and a decline in the previously richest economy in Latin America. The political and humanitarian crisis worsened in 2018, with UNHCR estimating that thousands of Venezuelans were leaving their country each day to reach and remain in various destinations in Colombia. According the 2020 Refugee and Migrant Response Plan (RMRP), Colombia remains the country most impacted and largest host of arrivals from Venezuela, with an estimated 1,630,903 Venezuelans in the country as of December 2019 (52% male and 48% female, with only 641,825 having legal status), and the return of approximately 500,000 Colombians. This influx has put considerable strain on the Colombian system, meaning that those arriving now are facing harsher conditions than those of the past, as well as those arriving being generally poorer than those who were able to travel earlier.

The 2019 Colombian Humanitarian Needs Overview (HNO) stated that there are 1.9 million people in need in Colombia, consisting of 1,467,000 Venezuelan refugees or migrants and 403,000 Colombians. Of this, there is approximately 946,000 males (including 232,000 under 18 and 23,000 over 59 years old) and 925,000 females (including 227,000 under 18 and 24,000 over 59 years old). However, it is important to recognize that the data on Venezuelans is potentially underestimated, because it is believed that thousands are not registered due to crossing into the country informally, and it only reflects disaggregated data for people who have been assessed in need of humanitarian assistance in Colombia.

Beginning in early 2020, the Covid-19 pandemic spread quickly and exponentially throughout the world, and entered Colombia in March 2020. The Colombian government has since taken continually increasing measures to contain the virus, including shutting down the border (including that with Venezuela), installing curfews and travel restrictions, and imposing social distancing rules on gatherings. The general situation and conditions has significant impact on Venezuelan migrants and vulnerable Colombians, drastically increasing vulnerability throughout the country.

PUI’s Position/ Strategy in the Country

PUI has been operational in Colombia since 2019, and launched the first programs in partnership with Solidarités International. In 2020, PUI will launch humanitarian projects in North Santander/Santander and Arauca covering health, MHPSS, and protection. In North Santander/Santander, PUI aims to support Venezuelan migrant and refuges, particularly PWSN, on the dangerous migration route from the border, while in Arauca PUI will operate several clinics supporting primary healthcare and MHPSS. PUI will also be seeking to expand its humanitarian program into 2021, with a new country wide strategy taking into consideration the current and impending challenges related to the COVID-19 crisis.

As part of our activities in Colombia, we are looking for a MHPSS Project Manager in Arauca.

Overall Objective

The MHPSS Project Manager, under the direct supervision of the Field Coordinator, is responsible for the implementation and supervision of all MHPSS activities in the PUI Arauca project, and manages all human and financial resources dedicated to the MHPSS activities.

Tasks and Responsibilities

  • Programs**: He/She ensures proper implementation and monitoring of MHPSS program(s) falling under his/her responsibility.
  • Human Resources: He/She supervises the MHPSS Team (PUI salaried employees and, as the case may be, daily paid workers).
  • Logistics and Administration: He/She ensures compliance of activities falling under his/her responsibility with logistical and administrative procedures.
  • Representation: He/She represents the association before partners, authorities and local actors involved in the implementation of MHPSS programs.
  • Safety: He/She contributes to efforts aimed at ensuring compliance with safety rules at the site, and transmits all information relating to safety concerns to his/her immediate supervisor.
  • Strategy: He/She contributes to the development of new interventions on the basis of identified needs.

Specific Objectives and linked Activities


  • Implementation, monitoring and evaluation of MHPSS activities, according with the strategy defined.
  • Ensures all activities are in line with the PUI Intervention Framework for MHPSS
  • Works in close collaboration with the Field Coordinator and MHPSS Coordinator on the strategy for the MHPSS activities he/she is managing.
  • Works in close collaboration with the Medical team in the field to ensure an integrated approach.
  • Proper functioning of MHPSS activities falling under his/her responsibility and ensures compliance with goals defined in the project proposal/s.
  • Manages the day-to-day activities of the MHPSS activities according to Donor and PUI guidelines.
  • Ensures that project planning and monitoring tools are up to date and accurate.
  • Follows up weekly data entry by the MHPSS staff, and compiling the monthly report in line with project and donor requirements.
  • Follows up the progress, challenges and achievements towards project targets and indicators in PSS activities and informs his/her line manager of any serious challenge in this regard.
  • Provides support for the development of key MHPSS messages for IEC, community activities and communication materials.
  • Analyses MHPSS data and other sources of information to assess progress and recommends improvements
  • Is involved in strategic development of MHPSS programming in the mission.
  • Follows up the logistics, HR, and financial aspects of the project.
  • Ensures the quality of the service provided.
  • Proper archiving of all the documents, tools and training materials produced in the context of project/s and ensures the availability of the verification sources mentioned in the proposals.
  • Assure the data protection protocol regarding patients.

  • Ensures the application of the Internal Rules of Procedure of PUI for the mission, and guarantees that they are known and respected by the teams.
  • Plans and organizes recruitments according with the needs of the projects, by creating and/or updating job profiles / job descriptions and participating actively in the hiring process (interviewing, testing, etc.).
  • Participates in any decisions related to the termination of employment contracts of team members.
  • Ensures that each staff is subject to a written evaluation at least once per contract period and per year, and at a minimum before leaving office.
  • Creates coordination mechanisms specific to the projects and ensures proper management of all the medical staff.
  • Identifies the training needs of the team and addresses them (organizational and medical support, methodology, organization of training sessions…).
  • Constructs the organizational chart of the team, and has it endorsed by the Field Coordinator and Admin Base.
  • Ensures technical supervision of the MHPSS staff with the support of the MHPSS Coordinator, and provides advice/guidance to improve the practices.
  • Supports the staff under his/her direct management in the fulfilment of their duties by ensuring that agreed activities and procedures are regularly and timely performed by PSS team.
  • Follows up plans and organizes capacity building and training based on training needs assessment and project objectives.
  • Solves team conflicts, if any occurs among the team.
  • Ensures team building among his/her team.

  • On a monthly basis, provides the Administrator with all information necessary for the development of cash flow estimates specific to his/her program(s).
  • Ensures that HR documents (attendance sheet, leave request, etc.) are communicated to the Administrative Manager on time.
  • Ensures that the monthly budget tracking of the program(s) falling under his/her responsibility is up-to-date, participates in analyses, detects possible anomalies, and proposes adjustments.
  • In coordination with the Logistics Manager, he/she organizes the logistical components of his/her programs (delivery, distribution, on-site storage, etc).
  • Communicates to the Logistics Manager on a weekly basis his/her needs related to vehicles and communication equipment for the implementation of programs.
  • Prepares purchase requests according with the MHPSS needs and ensures proper communication of specifications.

  • Participates in external MHPSS Sector Coordination meetings.
  • Together with medical PM create or update the referral pathway of psychiatrist patients.
  • Reporting continuously to the Field Coordinator on the achievement of his/her objectives, the implementation of the program and the needs identified on the field.
  • Reporting to MHPSS Coordinator on the required technical aspects.
  • Communicating the needs and requests of his/her team to the other departments, using the proper communication channels, and ensuring his/her team does the same with proper anticipation and level of formalization.

  • Ensures that the safety plan is known by the team falling under his/her responsibility, and that safety rules are respected.
  • Contributes to data collection on safety issues in his/her field of operations and disseminates them to the Field Coordinator regularly or on an ad-hoc basis if urgent.
  • Ensures that projects, methodologies, or selection criteria do not place beneficiaries, PUI staff or any other persons at risk of harm.
  • Ensures that members of his/her team and daily paid workers, as the case may be, are provided with safety gear adapted to their activities (for example: Covid-19 protection)
  • Responsible for the compliance to the security policy on the activity sites, in PUI subbases and during the movements of his/her team.
  • Reporting on the security situation to Field Coordinator and to Log/Security Assistant.
  • Ensuring PUI security regulations are implemented by the program team, and that the proper validations are obtained.
  • Contributing to PUI’s security Analysis by his/her input upon request.

  • Participates in identifying health-related needs in coordination with the Mhpss Coordinator and Field Coordinator.
  • In the context of identifying new operations, he/she contributes to the preparation of project proposals for the Health Sector or other, as per request.
  • Participates in the strategy development of the mission.

Required Profile

Training: University degree in psychology (or related field) Professional Experience: At minimum 2 years of clinical practice in Mental Health Care and at minimum 2 years of experience with an NGO.

  • Desirable: Experience in Community and public health, in scalable MHPSS programs (such as PM+, mhGAP, Children resilience), in trauma-focused therapy, in working with migrant population, and ability to work in unstable environments
Knowledge and skills:

  • Essential: Good writing skills, strong project management skills, solid programmatic, financial, and organizational planning skills, knowledge of MHPSS programming.
  • Desirable: Knowledge of procedures: institutional donors (OFDA, ECHO, AAP, UN agencies…), MHPSS intervention in latino-america humanitarian setting, Good knowledge of IASC MHPSS guidelines, Good knowledge of integration of mental health and Psychosocial Support services in primary health care settings.
Language: Spanish and English mandatory Required Personal Characteristics:

  • Independence, ability to take initiatives, sense of responsibilities
  • Good resistance to stress, particularly in unstable circumstances
  • Pragmatism, objectivity, ability to take a step back and analyze
  • Ability to provide/structure instructions clearly and concisely both orally and in writing
  • A high sense of discretion and integrity when dealing with sensitive HR information
  • High degree of alertness, emotional stability, the ability to prioritize a heavy workload and to delegate accordingly
  • Ability to build successful working relationships with contacts outside of the projects.
  • Strong commitment to support/develop capacity of national staff and developing second layer of leadership
  • Team player: proven management ability and inter-personal skills
  • Excellent communication skills
  • Problem Solving and leadership skills
  • Ability to manage people remotely

Proposed Terms

  • Employed with a Fixed-Term Contract
  • Monthly gross income: from 1 815 up to 2 145 Euros depending on the experience in International Solidarity + 50 Euros per semester seniority with PUI
  • Cost covered: Round-trip transportation to and from home / mission, visas, vaccines…
  • Insurance including medical coverage and complementary healthcare, 24/24 assistance and repatriation
  • Housing in collective accommodation
  • Daily living Expenses (« Per diem »)
  • Break Policy: 5 working days at 3 and 9 months
  • Paid Leaves Policy: 5 weeks of paid leaves per year + return ticket every 6 months
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