World Health Organization (WHO)

Manager (Procurement Services)

World Health Organization (WHO)

Job Description

  The General Management Cluster of the WHO Regional Office for Africa provides support to and oversight of the various operational programmes and activities in the region, including procurement of goods and services, Administrative services, Human Resources Management, Budget and Finance and Information Technology.The objective of the Procurement & Supply Services (PSS) Unit is the timely and cost-effective provision of essentialmedical and non-medical supplies, equipment and services to support the implementation of WHO AFRO's commitment to member states and their health collaborative programmes as well as emergency operations.


The Manager, Procurement Services assumes the following duties:1. Manages and advises on conformity with standard procurement processes with respect to the procurement of supplies and equipment for regional and emergency programme activities and under reimbursable arrangements. This includes:a) Reviewing and interpreting requisitions for equipment and supplies and, in each case, deciding on appropriate course of procurement action;b) Seeking technical approval and requesting allocation of funds; c) Obtaining and analysing local quotations whenever necessary;d) Approving local and direct purchases within delegation of authority,e) When purchasing is beyond delegation of authority, making recommendations to the Director of General Management cluster (GMC);f) Authorizing Headquarters and other WHO offices to purchase on behalf of AFRO;g) Ensuring equipment and supplies are delivered from suppliers;h) Managing the cross verification of Procurement and Supply Management (PSM) data with M&E and health/programmatic, management and financial data/information;i) Conducting comprehensive PSM Analysis and giving input in the PSM-related section of the obligatory reporting template;j) Serving as standing Secretary of AFRO Contract Review Committee2. Leads, supervises and manages the work of Unit staff including integration, Talent Management and achievement of results, through coaching, promotion of learning and training, staff engagement andmotivation.3. Monitors the achievement of results including the established KPIs for the PSS unit, as well as the procurement network of the Africa region. Proposing and implementing measures for improved efficiency and effectiveness.4. Manages the performance of the procurement work plan, assessing its efficiency and effectiveness: Identifies its weaknesses and successes and makes recommendations for necessary follow up by the funds recipient. Suggests remedial measures for the potential weaknesses in the management of implementing partners, to ensure the optimum utilization of donor grant money and safeguarding the funds against any fraud.5. Makes recommendations in relation to the procurement of goods and services, as follows: a) Provides advice to AFRO Technical Units, WRs and national project managers on appropriate items to be procured in support of regional programmes; and b) Assists member states with organizing their direct procurement, handling and distribution of medical supplies and equipment.6. Establishes and maintains relationships with suppliers: a) Acquires information about suppliers and products and maintains a data base of the information, including details of preferred suppliers; b) Interviews suppliers; and c) Visits factories, offices and trade fairs.7. Provides services in respect of: a) Dispatch, delivery, customs clearance and documentation of consignments of equipment and supplies; b) Handles claims against insurance for goods damaged or lost in transit; and c) Submits to Property SurveyCommittee proposals for the disposal/write off of equipment.8. Performs the function of GSM approver 4 by performing quality assurance reviews of purchase requisitions (PRs) of goods and services of values in excess of budget centers' delegation of authority (DoA) and reassign verified PRs to GMC, DPM or RD as per applicable DoA.9. Serves as standing secretary of AFRO Property Survey Committee (PSC) and provides recommendation of assets disposal based on budget centers' requests.10. Coordinates with other UN Agencies, across the regions, to share their respective catalogues for goods and services which are not available in the WHO catalogue.11. Actively participates in the global procurement network and communicates strategic directions and new or amended policies to all budget centers of the regions.



Essential: Master's degree in Business Administration, Commerce or any related field.

Desirable: Certification in Procurement, Supply Chain, Shipping and related field would be an added asset.


Essential: Minimum 10 years of progressive experience in Procurement Management or a related field such as Finance and Administration.

Desirable: Experience in UN or International global organizations would be an asset.


In depth knowledge of administrative principles governing procurement of supplies and equipment; good knowledge of customs procedures for importation of goods; Demonstrated managerial skills; ability to be tactful and use discretionary powers and confidentiality at all levels including WHO UN system and National officials; Knowledge and commitment to WHO goals and objectives in the Region.

WHO Competencies

Teamwork Respecting and promoting individual and cultural differences Communication Ensuring the effective use of resources Producing results Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English. Intermediate knowledge of French.

Desirable: Intermediate knowledge of Portuguese.

The above language requirements are interchangeable.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 88,162 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 4702 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


  • This vacancy notice may be used to fill other similar positions at the same grade level
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  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
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