Médecins Sans Frontières (MSF)

Learning Officer (Supply)

Médecins Sans Frontières (MSF)

Job Description

Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 60 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation.

Learning Officer Supply (m/f/x) CONTEXT

The Learning solutions circle is part of the People Development Hub whose purpose is: "Strengthening MSF's capacity to operate in various situations, by attracting/recruiting potential and new talents and by empowering individuals' motivation, sense of belonging, professional autonomy and mobility through the access to an efficient development process and opportunities".

As key partner contributor in the individual development cycle of all MSF staff (HQ, International, National), the learning solutions circle develop and offer training models and learning opportunities which aim at narrowing the gap between MSF staff expected competencies and their real skills for their present and future positions, all along their career in MSF.

The circle also contributes to the development of the organization by providing learning resources in a timely manner, adapted to the operational needs/expectations.

In an integrative perspective, the learning Officer works with OCB’s technical and operational departments as his/her work is key in the deployment of their own strategy. He/she is a key contributor for defining and/or managing of the learning program linked to existing career paths.

He/she works under the direct reporting responsibility of the People Development Coordinator HuB and in close collaboration and ongoing/continuous interaction with the other circle members and the internal stakeholders (contributors and beneficiaries) involved in the projects he/she initiates. Within the Supply department, he/she will report functionally to the Operational Supply Coordinator.


1. Definition of the learning strategy around Supply topics for OCB

  • Collect and analyze the learning needs of various populations concerned: Supply professionals on the field (approx. 60 expats and 400 national staff), supply professionals in HQ, other MSF staff in HQ and in the field having to deal with supply matters in their day-to-day work
o Contribute with the Supply department to the Analysis of skills/competencies needs by technical domain/profession; o Analyze demand/needs made by other HQ departments than Supply (OPS, MED, LOG, etc.) and by the field.

  • Be the key driver in the Design of a learning & professional development strategy per domain and/or by profession
2. Implementation of the learning strategy around Supply topics for OCB

  • Decline this strategy in a learning program, integrating various learning solutions (face-to-face, online tutorials, etc…), and considering privileged pedagogic methods proven to be successful in the MSF context
  • Contribute with other members of the Supply department, to the development of leaning solutions/opportunities, tools & guidelines
  • Facilitate the sharing of good practices and information amongst the course organizers, other OCs, and other internal stakeholders
  • Directly contribute to the development of processes and tools aiming at reinforcing mission/project capacities to assess and address professional development needs around supply topics
3. Coordination of training course

a. Ensure or contribute to the coordination of the training implemented by the learning solutions circle b. Identify & supervise course trainers, experts and facilitators. Ensure pedagogic coherence between objectives and trainers methods c. Attend or organize selection committees of training participants d. Act as facilitator e. Ensure analysis of course outcome/impact and share the analysis.

4. Act as a learning focal point for the Supply department

a. Contribute to the set-up of evaluation tools/mechanisms of competencies at entry level and all along the professional path (within Supply) b. Contribute to the set-up of a Supply community of practice and feed on a regular basis the digital Library dedicated to learning c. Collect and provide learning information to department & field when needed/requested d. Submit annual B&Os (Bilans & Objectifs) 5. Internal Collaboration & Communication

a. Even though most of your time will be dedicated to the above-mentioned tasks linked to the learning of supply related topics, you will also be required to contribute on an ad hoc basis to other initiatives (e.g. learning needs of other departments, HR internal projects, …) b. In collaboration with the Support Services circle, contribute to the setup/follow-up of a pool of facilitators.

c. Attend to HuB/Circle meeting and to others when needed and articulated with training plans d. Contribute to the analysis and set up of training certifications (= employability and recognition of professional experience and training).

6. External Collaboration

a. Assists the support services circle and other key contributor within the HuB in filling contractual agreements with external actors (such as training operators, others OC's, other institutions, etc.) following the HR and HuB standards b. Contribute when requested in search of external learning opportunities.


Education & Experience: · Proven track record in pedagogy/training (mandatory) · MSF experience or past professional experience in similar contexts as the ones in which MSF is active is a plus · Experience in Project Management is an asset · Experience in People Development is an asset · IT competencies: Word, PowerPoint and Excel are essential · Languages: bilingual French-English (written and spoken) Competencies: · Strategic vision · Analytical spirit · People Management · Ability to adapt and to demonstrate initiative · People Management · Teamwork with strong collaborative skills · Leadership · Planning and organization CONDITIONS

· Expected starting date: As soon as possible · Contract type: Fixed-term contract of 12 months (CDD), full-time · Location: based in Brussels · Salary according to MSF-OCB HQ grid - Hospital insurance (DKV) - Pension plan - 100% reimbursement for public transportation costs.

· Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment · Adhere to the MSF Behavioral Commitments Deadline for applications: 15/07/2021
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