United Nations High Commissioner for Refugees (UNHCR)

Learning Development Associate (Emergency)

United Nations High Commissioner for Refugees (UNHCR)

Job Description

This Job Opening is available to eligible UNHCR staff members and external applicants.

Candidates must be legally present in Hungary at the time of application, recruitment and hire.

Interested applicants should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS).

Learning Development Associate Organizational Setting and Work Relationships This job contributes to talent development approaches and activities. The role is to assist in the development of relevant corporate learning and development strategies and the design and delivery of customized solutions for colleagues in functional areas, managers and leaders in order to improve performance and contribute to career pathways. In doing so this will contribute towards building a positive UNHCR learning culture. In addition, the incumbent will also support the design and deliver of learning and development activities related to Bureaux and operational priorities.

Under the direct supervision of the supervisor who will provide overall direction and guidance in connection with the work, the incumbent will provide full scale administrative support to learning activities in area of responsibility. This includes but not limited to preparations of cost estimations, stakeholder management with trainers, venues and field offices, learner management with participants and Learning Management Administration" id="link" class="link">System Administration.

The incumbent supports the management of a portfolio of relevant activities in the Unit and may supervise staff members whose performance the incumbent will monitor and whom the incumbent will guide and support in their day-to-day functions.

The job requires the incumbent to contribute the unit¿s work both internally with the Divisions and Bureaux and in coordination with regional and field offices and external partners concerning capacity building and awareness raising activities to ensure appropriate cross-linkages of all UNHCR learning and development programmes with functional and management/leadership component.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties - Support the training needs assessment, design and delivery of learning offerings including distance learning, coaching, eLearning, workshop and other approaches using various tools and platforms.

- Support organization and facilitation of workshops, Training Courses and promotional activities for both UNHCR staff and partners (including implementation of all logistical arrangements relating to promotional and training activities).

- Support the effective coordination of training activities and liaise on all levels, jointly with key stakeholders on any platform.

- Contribute to the development of written materials, guides and job aides to be used for learning/staff development purposes.

- May manage the delivery of smaller learning activities.

- Assist the development of written materials, guides, job aides, manuals, etc. to be used for training/learning/staff development purposes.

- Ensure learning materials are uploaded into the Learning Management system if required.

- Contribute input on systems and procedure development.

- Select information and records in specified formats for use by others in preparing reports, correspondence, technical papers, project or programme plans and general reference documents.

- Monitor the expenditure and processes the day-to-day transactions under the approved budget.

- Enter data into ERP, liaises with other UNHCR sections to facilitate payments and prepares periodic unit expenditure reports and any other ad-hoc reporting needed; compiles statistics as required or directed.

- Make travel and hotel reservations, prepares travel authorization forms and assembles and dispatches information and training material.

- Establish and maintain the Unit¿s electronic and hardcopy filing system, including databases.

- Prepare consultancy contracts and/or internship documents, reports as required.

- May supervise and/or train interns.

- Perform other related duties as required.

Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable.

Certificates and/or Licenses Administration; Adult Education; Business Administration; Communication; Project Management; Human Resources; Human Rights; Information Management; International Development; International Law; Journalism; Logistics; Management; Organizational Development; Social Work; Politics; or other relevant field.

(Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Minimum 3 years of relevant professional experience in progressively responsible administrative functions, preferably related to administration, pedagogical activities and/or provision of training. Experience with an Enterprise Resource Management system.

Desirable Prior exposure to functions related to office administration. Experience with UNHCR's operations and procedures. Experience with distance learning and learning management software. Exposure to UNHCR specific learning/training activities.

Functional Skills TR-Assessment of Learning Needs; TR-Organize Learning Activities; TR-Distance Learning/e-Learning/Blended Learning/Enhanced Technology Solutions; TR-Design, development and evaluation of learning activities; TR-Learning Management Systems (Cornerstone or similar or else); TR-Adult Education/Training; TR-Capacity Building; TR-Training/Coaching/Facilitation; *IT-Computer Literacy; *IT-Microsoft Office Productivity Software; *RC-Experience with Track Record Management Systems; *MS-Drafting, Documentation, Data Presentation; *CO-Cross-cultural communication; (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Competencies as defined in Job Profile Please also note that English is essential for this Job Opening.

Nature of the Position The position, located in Budapest, is part of the DESS Emergency Policy and Capacity Building Section. The incumbent will be responsible for administration and maintenance of the Emergency Handbook and its Digital Platform, its offline USB stick version and Mobile Application. Additionally, the staff member contributes to the planning, design, delivery and evaluation of emergency-related learning activities, which involves close cooperation with the relevant Units of the Global Learning and Development Center, in particular the Emergency and Security Learning Unit.

The work on the Emergency Handbook includes support to the content update workflow, publishing on the digital platform, monitoring the Emergency Handbook mailbox, ensuring the Entry Register is up to date and maintaining the Entry Status Tracking. The staff member drafts statistics and liaises with external service providers (e.g. related to the digital platform, editing, translation, graphic design and ensures delivery of services in accordance with agreed terms and timelines). If the platform is migrated to a UNHCR hosting solution, the staff member will support this process administratively and flexibility and openness to learning are required.

The staff member provides clerical support for tasks related to the Senior Corporate Emergency Roster and training events and contributes to the development of written material, guides and job aids. In liaison with GLDC (s)he ensures relevant learning material is uploaded into the GLDC Learning Management System, supports WebEx webinars and assists in organizing meetings, including minute taking. (S)he provides clerical support for the Unit, searches files and records relating to a variety of topics for information and references and selects information and records in specified formats for use by others in preparing reports, correspondence, technical papers, project and programme plans and general reference documents.

The incumbent must be flexible with a client service approach and have good skills in Excel, WebEx, Sharepoint and TEAMS and experience in operating Web Content Management Systems. Prior field/refugee emergency experience is an asset.

Living and Working Conditions The position is based in Budapest, capital of Hungary, where adequate infrastructure, health, education, Banking, recreational facilities are available and easily accessible. Budapest is H category duty station. There are no specific security concerns notwithstanding incidental events. Personal security is generally not a problem. However, s/m's should take responsibility for their own personal and residential security Language Comments: Language skills in French, Spanish, Arabic and Chinese are beneficial, because the Emergency Handbook is translated into these languages.

Additional Relevant Skills Administration Desirable Financial Rules and Regulations and Procedures Desirable The closing date is 16/03/2021 The position number is #10032057 BENEFITS:Annual leave: UNHCR staff members holding a fixed-term appointment will accrue annual leave at the rate of 2.5 working days for each full calendar months of service (i.e. 30 working days per year). Pension system: Staff members holding a fixed-term appointment will become participants in the United Nations Joint Staff Pension Fund (UNJSPF). Health insurance plan: locally recruited staff members in Budapest will be enrolled in the Medical Insurance Plan (MIP). The coverage is also optionally available for eligible family members.

Shortlisted candidates may be required to sit for a test. Only shortlisted candidates will be notified. No late applications will be accepted.UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation.UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).

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