World Bank

IT Analyst (Information Management Services)

World Bank

Job Description

IT Analyst, Information Management Services

Job #: req10608 Organization: World Bank Sector: Information Technology Grade: GE Term Duration: 3 years 0 months Recruitment Type: Local Recruitment Location: Washington, DC,United States Required Language(s): English Preferred Language(s): Closing Date: 1/27/2021 (MM/DD/YYYY) at 11:59pm UTC Description

About the World Bank Group:

Established in 1944, the World Bank Group (WBG) is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID). With 189 member countries and more than 120 offices worldwide, the WBG works with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.

ITS Vice Presidency Context:

Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending Extreme Poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations.

Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.

ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust Data Protection for a global network and a growing cloud platform.

Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.

Unit Context: The Information & Technology Solutions, Knowledge and Information Services Unit is led by the Chief Archivist within the Information Management & Technology (ITS) Vice Presidency. ITSKI partners with clients and IT network colleagues to provide transformative development solutions through the management of information and provisioning of IT enabled business solutions, towards a world free of poverty. The ITSKI unit's primary clients are internal (the Regional Vice-presidencies, the Global Practices) and other corporate and operational units, as well as with external clients, partners, and the public that use the Bank's Access to Information systems and archival services. Within ITSKI, the ITSRI Unit is responsible for the Records and Information Management and Open Publishing functions which provide the foundation to transparency, accountability, and evidence-based decision-making at the WBG. The work includes enabling information and knowledge sharing with the development community while also facilitating the easy capture, sharing, discovery, use, storage and disposition of WBG information. Additionally, the ITSRI team supports the underlying applications for the Archives, document/record management repositories, ITSKI intranet sites and internal and public facing curated collections for the World Bank and development community and manages active and semi-active paper files for ICSID, INT, and IFC at their Records and Information Centers, before the files are transferred to the custody of the WBG Archives in the Records Center at the Pennsylvania Mine.

This position is in ITSRI (Records and Information) unit as team member of the Web Archives program supporting our Extranet and Intranet information lifecycle processes. Web archiving is a part of the World Bank Group digital preservation strategy which aims to capture, preserve, and provide access to institutional memory, information, and knowledge.Archived websites represent an important digital asset of significant historical and research value and serve as record of the WBG business activities.

Duties and Accountabilities:

The Information Analyst will assume the following responsibilities:
  • Developing customized archiving solutions using open source crawler, SharePoint, Python, JavaScript, Perl script, XML, HTML and CSS for WBG external and internal websites.
  • Leveraging SharePoint REST APIs to extract Document Libraries from O365 platforms including websites, Yammer groups and Teams.
  • Working on developing and enhancing Python scripts to capture Yammer and Teams conversations and converting them to PDF as part of the web archiving service.
  • Working on solutions to convert WBG press releases raw HTML data to PDF for easy cataloging, search and retrieval.
  • Providing Technical Support and virtual meeting logistics for the Copyright Coffee series.
Selection Criteria

  • Master's degree with 2 years relevant experience or Bachelors Degree (preferably Bachelor of Engineering in Information Technology) with a minimum of 4 years relevant experience.
  • Related work experience in the Information Technology field.
  • Proficiency in cloud platforms such as Office 365 collaboration solutions, SharePoint 2016 and SharePoint Online.
  • Hands on experience using SharePoint web services, REST APIs and SQL server.
Excellent analytical, problem-solving and project management skills.

Ability to work independently and within team environment.

Organized, agile, persistent, and proactive. Ability to work and juggle multiple tasks within tight deadlines English proficiency, written and spoken a must. Knowledge of other languages a plus.

Required Competencies:

  • Strong interpersonal and communication skills.
  • Ability to work cooperatively and collaboratively in a fast-paced collaborative environment
  • Adaptability - Recognizes and responds appropriately to new situations.
  • Business Enterprise Knowledge - Keeps informed on business operations data.
  • Client Orientation - Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.
  • Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.
  • Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
Poverty has no borders, neither does excellence. We succeed because of our differences and we continuously search for qualified individuals with diverse backgrounds from around the globe.
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