World Food Programme (WFP)

International Consultant (Programme Policy Officer - Gender, Protection and Accountability)

World Food Programme (WFP)

Job Description

  WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

Position Title: Programme Policy Officer - Gender, Protection and Accountability to Affected Populations (AAP) - International Consultant Grade: CST level 2 (P3 Equivalent) Duty Station : Addis Ababa, Ethiopia Duration : 11 Months Dead Line of Application: 08 February 2021


The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


Under the direction of the Head of Programme, the Programme Policy Officer (PPO) for Gender, Protection and Accountability to Affected Populations (AAP) will be responsible for supporting WFP Addis Ababa to ensure alignment with, and achievement of, WFP’s commitment to gender, protection and AAP across all activities of WFP Ethiopia’s Country Strategic Plan. The PPO will provide strategic, operational and programmatic advice on the implementation of the policy on gender and protection policy approved by the WFP Executive Board, as well as ensure accountability to affected populations in line with the 2017 Inter-Agency Standing Committee’s (IASC’s) four commitments and WFP’s corporate AAP strategy.

The PPO will lead WFP Ethiopia’s efforts in mainstreaming gender, protection and AAP in all of its activities by closely coordinating with programme Activity Managers from different functional units in order to better respond to food and nutrition insecurity in Ethiopia. This includes ensuring that all areas of WFP are equipped through tailored capacity enhancement approaches, to sustainably integrate good practice in gender, protection and AAP across their operations and areas of responsibility. The PPO will supervise and oversee the work of seven staff members covering gender, protection, and the complaints-and-feedback mechanism (CFM).


The Head of Programme will provide supervision to ensure the achievement of the PPO’s workplan, while regional advisors on gender, protection, and AAP provide Technical Support.  The PPO will work closely with the Gender Advisor, Activity Managers, Heads of Sub-Offices and established focal point networks relating to gender, protection and AAP.

KEY ACCOUNTABILITIES (not all-inclusive)

  • Lead gender and protection analyses of issues that are impacting WFP beneficiaries and their communities and the linkages to food security and food assistance.
The PPO will lead and provide technical guidance in the Analysis of gender and protection concerns impacting food insecurity and vice-versa, and gender and protection issues arising from WFP operations and presence to establish a replicable baseline for gender, protection and AAP realities in the country. Thereafter, the PPO shall work with all relevant staff in developing responses, ensuring that these are integrated in WFP’s programme and operational activities. The PPO will also assist WFP Ethiopia in monitoring and evaluating gender and protection issues in the design and piloting of new activities and initiatives.

  • Advise WFP and partners on the integration of gender and protection in food assistance activities.
Based on the analysis of gender and protection issues, the PPO will support WFP and its partners to develop responses and action points for the WFP Ethiopia for implementation of its activities. These responses may include programmatic actions, advocacy measures, partnership building and Coordination enhancement activities.  In this regard, the PPO shall work closely with WFP field staff; gender or protection-mandated and non-mandated agencies; WFP non-governmental organization (NGO) cooperating partners; and other relevant interlocutors on the ground.

  • Safe delivery of assistance
In collaboration with the Head of the Programme, Head of Supply Chain and Head of Security, provide advice, guidance and follow-up in relation to any gender and protection problems related to the safe delivery of food, cash or vouchers to beneficiaries, either before, after or during distribution.

  • Integrate gender and protection considerations relevant for food security and food assistance into WFP’s tools and processes.
The PPO will work with the Vulnerability Analysis and Mapping (VAM) and Monitoring and Evaluation teams in the WFP Ethiopia to integrate relevant gender and protection indicators into assessment and monitoring tools and support the roll out of the updated tools with WFP and partners at the field level. The PPO will also collaborate with relevant colleagues to ensure beneficiary registration processes are compliant with WFP’s corporate guidance on Data Protection and privacy. In addition, the PPO will work with Security and Logistics officers to ensure that any risks assessments for access and delivery take into account protection of beneficiaries. The work of the PPO will be well-coordinated with that of the Gender Advisor to ensure coherence and complementarity.

  • Staff training and capacity-building
The PPO will lead or facilitate training and Capacity Building of staff and partners (including government partners) on: Gender, APP, effective feedback systems, CFM case management procedures, as well as: gender and protection analysis, response development and integration of these in WFP’s work. The PPO will also coordinate the equipping and capacity strengthening of the focal point networks relating to gender, protection and AAP, to ensure effectiveness in executing their roles. These include the PSEA Network focal points and the CFM focal points.

  • Information Provision to Affected Populations
The PPO will coordinate with and support the sub/field offices, Programme teams and other relevant units in WFP to strengthen information provision to affected populations on programmatic aspects including objectives of the activity, eligibility criteria, rights and entitlements, recourse channels and duration of assistance.

  • Oversee the complaints and feedback mechanism (CFM)
In line with the corporate standards, the PPO will provide technical guidance in operationalizing the CFM scale-up strategy and management of budget, operating procedures and systems. The PPO will also oversee the case management process - facilitating case resolution through internal and external referrals. The PPO will facilitate preparation of or review technical and analytical reports and dashboards, proposals, guidelines and donor briefings on the CFM and advocate for programmatic adjustments based on beneficiary feedback.  The PPO will facilitate system evaluations and stakeholders’ surveys and guide efforts on corrective actions to improve internal controls.

  • Inter-agency coordination and representation.
The PPO will assist WFP to develop, maintain and coordinate with other United Nations humanitarian agencies, NGO partners and other relevant interlocutors on assessments of current and emerging gender, protection and AAP issues and response planning. In particular, the PPO will assist WFP to strengthen its relationship with the Protection Network, PSEA Network and the Inter-Agency Accountability Working Group (IAAWG). The PPO will also foster relations with individual gender and protection actors to ensure complementarity with the overall strategy on protection. The PPO may, from time to time, represent WFP in inter-agency protection fora, and will provide advice to WFP staff who participate in such meetings at the national or field levels.

  • Other duties
Lead or contribute to research, reports or activities as directed by the Head of Programme.


Education:           Advanced university degree in one of the following disciplines: social sciences, international development, development economics, or another related field such as international relations, human rights, or political science.

Experience:         At least six years of solid, responsible and relevant work experience in a humanitarian organization and dealing with gender, protection of civilians, and CFM.  Experience in managing a team is required.

Knowledge & Skills:        

•             In-depth knowledge of gender, humanitarian protection, sexual and other forms of gender-based violence, civil-military relations and other humanitarian policy issues, and its linkage with humanitarian assistance.

•             Strong analytical, writing skills, and communication skills.

•             Sound knowledge and skills in training and facilitation.

•             Knowledge of United Nations system policies and functions of protection-mandated agencies.

•             Flexibility to travel on short notice and in challenging and difficult environments.

•             Team spirit and excellent interpersonal skills Languages:         Fluency in oral and written English. Intermediate knowledge of another official United Nations language is an added advantage (Arabic, Chinese, French, Russian, and Spanish) or Portuguese (one of WFP’s working languages).


Oversee gender and protection mainstreaming in WFP Ethiopia and the complaints and feedback mechanisms in WFP Ethiopia, as well as, facilitate information provision to affected populations.



  • Understand and communicate the Strategic Objectives : Utilizes understanding of WFP’s Strategic Objectives to communicate linkages to team objectives and work.
  • Be a force for positive change : Proactively identifies and develops new methods or improvements for self and immediate team to address work challenges within own work area.
  • Make the mission inspiring to our team : Identifies opportunities to further align individual contributions with WFP’s mission of making an impact on local communities.
  • Make our mission visible in everyday actions : Helps colleagues to see the link between their individual tasks and the contributions of their unit’s goals to the broader context of WFP’s mission.

  • Look for ways to strengthen people's skills : Is able to identify, support and encourage focused on-the-job learning opportunities to address gaps between current skillsets and needed future skillsets for WFP.
  • Create an inclusive culture : Recognizes the contributions of teammates, and encourages contributions from culturally different team mates to recognise the value of diversity above and beyond just including it in programming for beneficiaries.
  • Be a coach & provide constructive feedback : Provides and solicits ongoing constructive feedback on strengths and development opportunities to help develop individual skills, whilst also helping others identify areas for improvement.
  • Create an “I will”/”We will” spirit : Sets clear targets for self and others to focus team efforts in ambiguous situations (e.g., unprecedented issues and/or scenarios)

  • Encourage innovation & creative solutions : Thinks beyond team’s conventional approaches to formulate creative methods for delivering food aid and assistance to beneficiaries.
  • Focus on getting results : Maintains focus on achieving individual results in the face of obstacles such as volatile or fragile environments and/or organizational roadblocks.
  • Make commitments and make good on commitments : Takes personal accountability for upholding and delivering upon team’s commitments and provides assurance to stakeholders.
  • Be Decisive : Demonstrates ability to adjust to team’s plans and priorities to optimize outcomes in light of evolving directives, while also responding quickly in high-pressure environments, such as in emergency settings.

  • Connect and share across WFP units : Demonstrates an understanding of when and how to tactfully engage other units in conversations on impact, timing, or planning
  • Build strong external partnerships : Networks regularly with key external partners using formal and informal opportunities to understand each partner’s unique value proposition, and to build and strengthen relationships
  • Be politically agile & adaptable : Demonstrates ability to adapt engagement approach in the context of evolving partner circumstances and expectations
  • Be clear about the value WFP brings to partnerships : Demonstrates ability to articulate to internal and external audiences the value that individual contributions and immediate teams bring to partnerships.


Programme Lifecycle & Food Assistance Displays ability to identify the main hunger problem at the national or subnational level to design and implement context-specific programmes that integrate complex analysis and the full range of food assistance tools.

Transfer Modalities (Food, Cash, Voucher) Demonstrates the ability to design, implement, monitor and provide oversight over effective and efficient programmes deploying different transfer modalities.

Broad Knowledge of Specialized areas (i.e. Nutrition, VAM, etc.) Demonstrates the ability to interpret basic data in the context of WFP specialised fields to contribute to technical programme design, implementation and monitoring.

Emergency Programming Displays ability to translate understanding of programme principles in emergencies and protracted conflict situations into relevant, effective, and context specific approaches Strategic Policy Engagement w/ Government Develops thorough recommendations using multiple inputs (e.g., government Counsel, research, own experience) to strengthen national or subnational entities and government owned food and nutrition security programmes.

Female applicants and qualified applicants from developing countries are especially encouraged to apply WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
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