Norwegian Refugee Council (NRC)

Icla Technical Officer

Norwegian Refugee Council (NRC)

Job Description


1.          Role and responsibilities 

The role of NRC ICLA Capacity Building technical officer is to contribute to capacity building plan and to perform all specified activities, including trainings, webinars and others in delegated thematic portfolio.  Generic responsibilities (max 10) 

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan

Ensure compliance with NRC policies, guidelines and standards  Ensure compliance with ICLA strategy, tools, handbooks, guidelines and standards  ICLA specific technical responsibility for the implementation, quality control, monitoring, project documentation and tracking of financial expenditures for technical activities of ICLA projects  Provide specific Technical Support and capacity building towards project staff  Provide specific Analysis" id="link" class="link">Technical Analysis and feedback to NRC representatives in Coordination forums  Assess, promote and document ideas for technical improvement and further program development options  Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist  Ensure proper filing of documents  Contribute to specific protection risks and needs analyses  Contribute to designing of protection response to identified risks and needs.  Specific responsibilities 

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly. 

Facilitate Knowledge Management within NRC ICLA north team on organizational, program, and legal levels by prepare and provide (if requested) trainings on new SOPs, Guidelines, soft skills, ICLA forms and Data Collection… etc  Prepare and facilitate trainings external stakeholders (including but not specific to preparing literature, materials, manuals, information and visuals …etc ).  Compile narrative and statistical reports in the respective formats  Prepare and provide trainings, webinars, seminars, workshops and lectures for beneficiaries according to the Capacity Building Plan  Submission of proposals and amendments to the Capacity Building Plan  Preparation of PowerPoint presentations on legal issues  Accompany ICLA team members to the field and attend ICLA information sessions, as well as conducting rapid outcome monitoring checks.  Review General information scripts and the language of the Counselling provided to ensure that it is easily understood by beneficiaries.  Provide general information sessions and helpline support when requested by the line manager.  Perform any other tasks as requested by ICLA Project Manager  2.         Competencies 

Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:  1. Professional competencies 

These are skills, knowledge and experience that are important for effective performance. 

Generic professional competencies: 

Experience from working on similar positions in a humanitarian/recovery context  Previous experience working in complex and volatile contexts  Documented results related to the position’s responsibilities  Fluency in English, Ukrainian, and Russian, both written and verbal 

Context/ Specific skills, knowledge and experience: 

High education in law, political science, Education or any relevant field  Experience in the Ukrainian policy-making process and advocacy is an asset.  Experience in designing and proving training, and training materials and preferably TOT certified.  Experience in data collection is preferred.  Excellent drafting skills.  Excellent communication skills  Good knowledge of the context in North Ukraine  Good Knowledge of software programs (MS Word, Excel, Access, PowerPoint)  2. Behavioral competencies 

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position: 

Managing resources to optimize results  Handling insecure environments  Working with people  Coping with change  Planning and delivering results  Communicating with impact and respect  Analyzing 
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