Norwegian Refugee Council (NRC)

Icla Project Coordinator

Norwegian Refugee Council (NRC)

Job Description


Below is a summary of the role. Please download the Job Description  for further details

  1. Role and responsibilities

    The Information, Counselling and Legal Assistance (ICLA) Project Coordinator will be responsible for the implementation of the delegated ICLA project portfolio in Northern Ukraine. The ICLA Project Coordinator will manage the ICLA team, ensure Capacity Building and transferring of key skills. The ICLA Project Coordinator will oversee legal service and capacity building delivery and ensure quality and alignment with NRC strategies and procedures.

    Generic responsibilities 

    These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.

  2. Adherence to NRC policies, guidance and procedures
Contribute to ICLA strategy development, project proposals drafting and provide input on needs and gaps Coordinate, manage and implement the portfolio of ICLA projects (activities, budget and project documentation) as delegated by the ICLA Project Manager in line with proposals, strategies and donor requirements, and ensure high technical quality Support implementation of project cycle management activities according to NRC framework. Oversee the provision of legal services to NRC beneficiaries in the relevant area  Ensure that projects target beneficiaries most in need of legal protection, explore and asses new and better ways to assist Promote and share ideas for improvement and necessary changes in the activities Liaise and collaborate with relevant local authorities and other key stakeholders Supervise the ICLA team located in Lviv area office, ensure their capacity building and transfer key skills; Contribute to protection needs and trends identification

Specific responsibilities 

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

Manage, supervise and support ICLA team through capacity building activities and on-the-job training Identify appropriate locations for ICLA outreach work and establishment of activities in Coordination with ICLA team. Monitor, analyse and document issues of concern arising during legal case management Monitor the project performance and progress towards set targets according to ICLA database and other monitoring tools Assist in development and design of the relevant reporting templates  Contribute to the development of SOPs, checklists and relevant ICLA tools. Deliver timely and quality regular and ad hoc reporting on quantitative and qualitative aspects of the implementation.  Conduct technical assessment and present recommendations Coordinate with project staff from other NRC programmes in relation to planning and implementation of programme interventions, ensure integrated programming response when applicable  Prepare, organize and facilitate trainings, workshops, webinars and other events according to the plans/requests  Ensure effective use of internal and external referral mechanisms and pathways.  Provide regular progress and administrative reports to the line manager Ensure proper filing of documents Monitor and follow-up on the quality of ICLA services provided  Conduct field visits to targeted locations Contribute to the proposals, report writing and budgets drafting process, whenever required  Contribute to organisational learning through the provision specific Analysis" id="link" class="link">Technical Analysis, lessons learned and reports Perform any other tasks as requested by line management

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

Programme development , strategy and project planning and revising of projects: ICLA Project Manager, ICLA Specialist, Regional ICLA Programme Adviser Proposal development, project revising and reporting: ICLA Project Manager, ICLA Specialist, Support Managers (Support Manager, Finance Manager/HR Manager/Coordinator), Security Officer  Area operation: Area Manager, Area Programme Manager, Support Managers, HR Coordinator, Security Officer Capacity Development: HR Coordinator, Support Managers Implementation: ICLA Project Manager, Area Programme Manager, Support Managers Relevant external stakeholders, host and IDPs community, local authorities, humanitarian actors and local organizations


Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies 

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies: 

Minimum 3 years of relevant job experience in a similar role, preferably within the humanitarian sector Documented results related to the position’s responsibilities Previous experience from working in complex and volatile contexts Fluency in English, both written and verbal  Proven experience in coordinating activities and liaising with external actors Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint

Context/ Specific skills, knowledge and experience: 

Bachelor degree in law, human rights, international relations, political sciences or equivalent Understanding of laws and regulations related to internal displacement is an asset In depth knowledge of the context in Ukraine Fluency in Ukrainian and Russian language Experience with start-up of legal protection programmes is an asset

2. Behavioral competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

Handling insecure environments  Managing resources to optimize results Empowering and building trust Managing performance and development Planning and delivering results

Key Information - Please Take Note When Applying

Learn more about NRC here To apply as an internal candidate, please click on the suitcase icon “I am an employee” on the top right of the page to be redirected to NRC’s internal career site. Apply by completing all the system-required fields of your experience, employment history, and education in your application. Ensure to attach your latest CV. Submit your application and CV in English. When creating your profile, include your full name as per your passport. Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

At NORCAP, we work to better protect and empower people affected by crises and Climate Change. With expertise in the humanitarian, development and peacebuilding sectors, we collaborate with local, national and international partners on finding solutions to meet the needs of people at risk. NORCAP is part of the Norwegian Refugee Council.

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