Icla Officer
Norwegian Refugee Council (NRC)
Job Description
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Role and responsibilities
The purpose of the ICLA Officer position is to ensure the qualitative implementation of the Information, Counselling, and Legal Assistance (ICLA) programme in Bambasi, with a particular focus on implementing activities related to Housing, Land and Property (HLP), civil documentation and Identity documents issues. The following is a brief description of the role.
Generic responsibilities
- Ensure adherence with NRC policies, tools, handbooks and guidelines
- Implement delegated ICLA project portfolio according to plan of action
- Prepare and develop status reports as required by management
- Ensure proper filing of documents according to SSD policy
- Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
- Promote and share ideas for technical improvement
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Liaise and collaborate with relevant local authorities and other key stakeholders
Specific responsibilities
- Support and conduct research, assessment and studies under its portfolio, to inform information provided and guide counselling sessions with beneficiaries.
- Assess ICLA issues related to legal identity, civil documentation and housing, land and property (HLP) at IDP sites as well as in return and/or relocation sites and work collaboratively with local authorities to address these issues
- Conduct Group Information Session to beneficiaries on issues and procedures that regulate enjoyment of civil documentation, identity documents and HLP rights, provide case specific counselling and/or legal assistance as required
- Where relevant, ensure shelter stakeholders (i.e. NRC, displaced owners, displaced tenants and/or local authorities) understand and agree to enter into and abide by NRC’s Shelter agreements, and ensure that all documentation in relation to these agreements is available before implementation of shelter rehabilitation works
- Where relevant lead mobile group information sessions, designed to raise awareness and provide information to displaced persons and host community, on access to civil documentation, legal identity documents, and related issues.
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Provide beneficiaries who require more detailed information on civil documentation, legal identity documents, and related issues with mobile counselling services and Technical Assistance
- Work with relevant line bureaus, local Administration and other humanitarian organizations operating in the region to ensure effective targeting is done to select the most vulnerable beneficiaries.
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Responsible for monitoring and tracking the project deliverables and outcomes including preparation of reports in relation to budget, workplans and resources at field level.
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Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
1. Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies:
- Minimum 3 years’ experience from working as a Project Officer in a humanitarian/recovery context
- Previous experience from working in complex and volatile contexts
- A University degree in Law is a strong asset; a Social Sciences degree with a paralegal qualification and/or a background in protection related work may be considered in lieu of a law degree
- Documented results related to the position’s responsibilities
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Fluency in English, both written and verbal
Context/ Specific skills, knowledge and experience:
- Good knowledge of the area and context in Benishangul Gumuz Region
- Strong communication, interpersonal, analytical and negotiation skills
- Some familiarity with laws, procedures and practices operative in the Benishangul Gumuz Region is an advantage, particularly laws and procedures related to Housing, Land and Property (HLP)
- Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines
- Experience in working with government authorities
- Protection work experience with an INGO is an asset
- Proven skills and experience in case management and Conflict Resolution
- Advanced computer skills, especially in Word, Excel, Power Point and Outlook
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Fluency in local languages is an advantage
2. Behavioural competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
- Planning and delivering results
- Empowering and building trust
- Communicating with impact and respect
- Handling insecure environment
