Job Description


  1. Role and responsibilities

    The purpose of the ICLA Officer position is to ensure the qualitative implementation of the Information, Counselling, and Legal Assistance (ICLA) programme in Bambasi, with a particular focus on implementing activities related to Housing, Land and Property (HLP), civil documentation and Identity documents issues. The following is a brief description of the role.

    Generic responsibilities

  2. Ensure adherence with NRC policies, tools, handbooks and guidelines
  3. Implement delegated ICLA project portfolio according to plan of action
  4. Prepare and develop status reports as required by management
  5. Ensure proper filing of documents according to SSD policy
  6. Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
  7. Promote and share ideas for technical improvement
  8. Liaise and collaborate with relevant local authorities and other key stakeholders

    Specific responsibilities

  9. Support and conduct research, assessment and studies under its portfolio, to inform information provided and guide counselling sessions with beneficiaries.
  10. Assess ICLA issues related to legal identity, civil documentation and housing, land and property (HLP) at IDP sites as well as in return and/or relocation sites and work collaboratively with local authorities to address these issues
  11. Conduct Group Information Session to beneficiaries on issues and procedures that regulate enjoyment of civil documentation, identity documents and HLP rights, provide case specific counselling and/or legal assistance as required
  12. Where relevant, ensure shelter stakeholders (i.e. NRC, displaced owners, displaced tenants and/or local authorities) understand and agree to enter into and abide by NRC’s Shelter agreements, and ensure that all documentation in relation to these agreements is available before implementation of shelter rehabilitation works
  13. Where relevant lead mobile group information sessions, designed to raise awareness and provide information to displaced persons and host community, on access to civil documentation, legal identity documents, and related issues.
  14. Provide beneficiaries who require more detailed information on civil documentation, legal identity documents, and related issues with mobile counselling services and Technical Assistance

  15. Work with relevant line bureaus, local Administration and other humanitarian organizations operating in the region to ensure effective targeting is done to select the most vulnerable beneficiaries.
  16. Responsible for monitoring and tracking the project deliverables and outcomes including preparation of reports in relation to budget, workplans and resources at field level.

  17. Competencies  

    Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

    1. Professional competencies

    These are skills, knowledge and experience that are important for effective performance.

    Generic professional competencies:

  18. Minimum 3 years’ experience from working as a Project Officer in a humanitarian/recovery context
  19. Previous experience from working in complex and volatile contexts
  20. A University degree in Law is a strong asset; a Social Sciences degree with a paralegal qualification and/or a background in protection related work may be considered in lieu of a law degree
  21. Documented results related to the position’s responsibilities
  22. Fluency in English, both written and verbal

    Context/ Specific skills, knowledge and experience:

  23. Good knowledge of the area and context in Benishangul Gumuz Region
  24. Strong communication, interpersonal, analytical and negotiation skills
  25. Some familiarity with laws, procedures and practices operative in the Benishangul Gumuz Region is an advantage, particularly laws and procedures related to Housing, Land and Property (HLP)
  26. Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines
  27. Experience in working with government authorities
  28. Protection work experience with an INGO is an asset
  29. Proven skills and experience in case management and Conflict Resolution
  30. Advanced computer skills, especially in Word, Excel, Power Point and Outlook
  31. Fluency in local languages is an advantage

    2. Behavioural competencies

    These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

  32. Planning and delivering results
  33. Empowering and building trust
  34. Communicating with impact and respect
  35. Handling insecure environment
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