Médecins Sans Frontières (MSF)

Human Resources Shared Services Assistant

Médecins Sans Frontières (MSF)

Job Description


Job Information

Position Status: Permanent

Activity Rate: 100% (37.5 hours per week)

Salary Grade: Level A on the MSF Canada Salary Grid $45,102 per year (non-negotiable)

Status: Must be legally authorized to work in Canada; MSF Canada is not in the position to support a work permit process for any applicant outside of Canada

Benefits: Health Spending Account, Lifestyle Spending Account, group insurance (Life, Dependent Life, AD&D), Peace of Mind plan (i.e. prescription drugs, accidental dental, hospital care, etc.), 5% RRSP contributions (no matching required), starting 4 weeks’ Vacation/year, flexible work hours, annual professional development budget, Employee and Family Assistance Program (EFAP), internal Psychosocial Care resources and referrals, and a positive and innovative office culture grounded in our core values of humanity, integrity and results.

Impact Statement

The Human Resources Shared Services (HRSS) Assistant plays a key role to help maximize the daily efficiency and functioning of the HRSS team. They provide a high level of administrative support for crucial services such as contracting, payroll, invoicing, reporting, onboarding, and offboarding.

Key Responsibilities

Employee On- and Offboarding: Prepare personnel documents related to employees and independent consultants HR Systems Support: Track time off requests in HR Information System (HRIS) - Ceridan Dayforce Special Projects and Communications: Create and maintain invitations, emails, lists, surveys, compiling content, and statistics

Job Specific Competencies

Human Resources Operations: Knowledge of human resources (HR) policies, operational processes, and considerations; ability to implement HR related tasks, processes, and projects to ensure that day-to-day operations run smoothly. Proficiency Level: 1 Standard Operating Procedures: Knowledge of established standard operating procedures (SOP) and ability to Design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency. Proficiency Level: 2

Core Competencies

A Commitment to MSF’s Principles; The commitment to provide medical assistance to populations in distress, observing the principles of Humanitarian Action and medical ethics, and the willingness to direct their interest and behaviours towards the social mission of MSF. Proficiency Level: 1 Accuracy and Attention to Detail; Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. Proficiency Level: 1 Service Orientation / Relationship Management; Knowledge of the techniques and the ability to establish and maintain healthy working relationships with clients, vendors, and peers. Proficiency Level: 2 Cross-cultural Awareness; The capacity to acknowledge, respect and integrate cultural differences in a way that facilitates the achievement of MSF’s objectives. Proficiency Level: 2 Behavioural Flexibility; Adapts behaviours to the needs of the situation. Proficiency Level: 2

Knowledge and Experience

Experience with, and knowledge of, Canadian HR practices and legislation Demonstrated experience in an administrative or professional office support role Experience dealing with confidential documentation and personal information Experience in Office 365; Familiarity with workforce management software (e.g. HERO or Ceridian Dayforce)

Education, Certifications, and Languages

Education or training with a focus on Human Resources, Business Management or a combination of relevant transferable education and experience Fluency in English, oral and written

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Application Interested candidates are invited to apply by providing their resume and responding to the online application questions (in lieu of providing a cover letter) by Thursday, May 11, 2023 9am EDT. Only electronic applications will be accepted.

NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.

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