World Health Organization (WHO)

Human Resources Data Specialist

World Health Organization (WHO)

Job Description

  This requisition is for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO) The Department of Human Resources Management (HRM) supports PAHO’s mission of working in and with countries towards the improvement of health and quality of life in the countries of the Americas through strategic, innovative and variable human resources practices, policies, programs and services to attract, engage and retain highly qualified, talented staff committed to excellence, mutual respect and trust.

PURPOSE OF THE CONSULTANCY The consultant will support the implementation of the activities included in the Entity’s Biennial Work Plan (BWP). The work involves a thorough understanding of human resources (HR) data available in the PASB Management Information System (PMIS). The consultant interprets the effectiveness of existing practices/policies/procedures for processing and reporting of HR data and establishes, modifies and/or recommends automated systems, operations, policies or practices that improve the availability of accurate and timely HR information for internal management decision making and for external reporting. The consultant serves as a technical point of contact for assigned functional areas and assists business process experts to ensure data integrity, testing of system changes, report writing and analyzing data flaws for process improvement opportunities. The consultant works in close Coordination with the immediate supervisor and must be able to effectively communicate with HRM colleagues in order to assist in provviding Data Analytics that will inform corporate processes and procedures. Work requires the development of satisfactory solutions to identified system-related problems through a consultative process with system “owners” and programmers, and requires active participation in the planning, coordination, testing and implementation of agreed upon solutions. The incumbent will provide support to users to retrieve information for statistical and analytical purposes. Decision on difficult assignments is sought at the initiative of the incumbent. The objectives of work are defined by the supervisor and the work is evaluated upon completion for professional accuracy.

Deliverables: The consultant is expected to deliver the following: - Identify and analyze the Human Resources Information Systems (HRIS) requirements of the Organization, including Headquarters and Country Offices; develop and implement process improvements and associated automated solutions designed to enhance functionality, Data Quality, and overall efficiency - Examine human resources analytical reports and formulate quality control and data requirements for information systems; Design, create, develop and deploy effective analytical tools; prepare detailed analytical reports and metrics data - Identify workforce trends, develop workforce forecasting, draft and disseminate HR-related reports as requested, for HRM Advisors, Executive Management, and other Directors as well as for official reporting to WHO, the UN Secretariat, and the International Civil Service Commission - Provide advice on the implementation and maintenance of an effective HR information system; - Review and evaluate Headquarters and Country Offices HR management operations in order to recommend improved HR management procedures and practices to achieve and maintain accurate, efficient and timely updating of HR data; provide periodic reports to HRM Director on data integrity for purposes of resolving data errors promptly; - Work with relevant stakeholders to understand current and future demands and ensure that all HR systems are available to integrate with and support new programs, policies and data requirements; - Monitor, respond and provide feedback related to on-going data related activities, practice and procedures; identify issues and coordinate solutions - Assist in the process of deployment of new technology in different HR functional areas and its integration into the daily operations of the department.

REQUIRED QUALIFICATIONS Education: Essential: Bachelor’s degree in information systems, Computer Science, human resources management or business Administration.

Desirable: Training in administrative systems would be an asset.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO, only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/search/default.asp and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process.

Experience: Essential: Minimum of 7 years of national and/or international experience in data analytics, information systems, systems design or human resources in the private or public sector.

Desirable: Experience in developing dashboards, performance scorecards and in working in an ERP environment would be an asset.

Use of IT skills: Demonstrated ability to effectively utilize software programs such as Microsoft Office Word, Excel, PowerPoint, Access, Outlook, MS Project, and Visio.

Other IT skills and knowledge of automated systems and computers particularly with regard to administrative operations and other software programs such as SQL Reporting Services, Monarch, Microsoft SharePoint and Microsoft Project would be an asset.

Use of language skills: Essential: Very good knowledge of English or Spanish with a working knowledge of the other language.

Desirable: Knowledge of Portuguese and/or French would be an asset REMUNERATION Will be based on PAHO scales for International consultants. Current monthly rates range from USD $5,166 – USD $ 6,273 (Band B).

Work Schedule: Full time.

Contract Duration: Through 31 December 2021 ADDITIONAL INFORMATION
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • Any appointment/extension of appointment is subject to PAHO/WHO policies.
  • For information on PAHO please visit: http://www.paho.org
  • If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. PAHO/WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
  • PAHO/WHO is committed to workforce diversity.
  • PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between PAHO and the Consultant.
  • PAHO/WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by PAHO/WHO.
  • All applicants are required to complete an on-line profile to be considered for this post.
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