Médecins Sans Frontières (MSF)

Hrss Administrator (International Mobile Staffing)

Médecins Sans Frontières (MSF)

Job Description


Salary Grade: Level B on the MSF Canada Salary Grid $58,762 per year (non-negotiable)

Status: Must be legally authorized to work in Canada; MSF Canada is not in the position to support a work permit process for any applicant outside of Canada

Benefits: Health Spending Account, Lifestyle Spending Account, group insurance (Life, Dependent Life, AD&D), Peace of Mind plan (i.e. prescription drugs, accidental dental, hospital care, etc.), 5% RRSP contributions (no matching required), starting 4 weeks’ Vacation/year, flexible work hours, annual professional development budget, Employee and Family Assistance Program (EFAP), and a positive and innovative office culture grounded in our core values of humanity, integrity and results.


The HRSS Administrator is the backbone to the Human Resources Shared Services Unit and works in close collaboration with all members of the team. In delivering crucial services such as contracting, payroll, international travel, program execution, reporting, Data Management, and invoicing the HRSS Administrator ensures that the HRSS unit is delivering on its promises to our clients. This position contributes to the overall success of the HR department by ensuring the efficiency of HR administrative processes.

Key Responsibilities

Contracting, payroll, benefits, and Administration for HQ and International Mobile Staff Coordinating International Mobile Staff pre- and post-departure Logistics, such as medical clearance, contracting, scheduling briefings/debriefings, and liaising with MSF Operational Centres Acting as the focal point for International cross administration with MSF Operational Centres for International Mobile Staff and HQ employees for detachments Overseeing the timely completion of admin onboarding and offboarding processes

Job Specific Competencies

Human Resources Operations; Knowledge of human resources (HR) policies, operational processes, and considerations; ability to implement HR related tasks, processes, and projects to ensure that day-to-day operations run smoothly. Proficiency Level: 2

Core Competencies

A Commitment to MSF’s Principles; Demonstrates knowledge and accepts MSF’s principles. Proficiency Level 1 Accuracy and Attention to Detail; Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. Proficiency Level: 2 Managing Multiple Priorities; Knowledge of effective self-management practices and ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Proficiency Level: 2 Problem Solving; Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations. Proficiency Level: 2 Service Orientation / Relationship Management; Knowledge of the techniques and the ability to establish and maintain healthy working relationships with clients, vendors, and peers. Proficiency Level: 2 Cross-cultural Awareness; The capacity to acknowledge, respect and integrate cultural differences in a way that facilitates the achievement of MSF’s objectives. Proficiency Level: 2

Knowledge and Experience

Experience and knowledge of Canadian HR practices and legislation Previous experience in an administrative or professional office support role Experience dealing with confidential documentation and personal information Previous experience and high level of comfort using MS Office Suite/ Office365 in particular Outlook, SharePoint, Word, and Excel Comfortable navigating databases and data extraction

Education, Certifications, and Languages

Fluency in English, oral and written Fluency in oral French is highly desired

Application Interested candidates are invited to apply by providing their resume and responding to the online application questions (in lieu of providing a cover letter). The deadline for applications is Tuesday, May 2, 2023 by 9:00am EDT. Only electronic applications will be accepted. A complete, detailed job description can be found HERE.

NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org

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