HR Training Officer


Job Description

HR Training Officer-IDLEB-SYNAT-SYRIA at GOAL Syria (View all jobs) North Idleb, Syria General Description of the Programme:

GOAL an International Humanitarian Organisation has had a presence in Turkey since 2013 and has been contributing to the migrant response since 2016 with a focus on responding to needs in health service delivery, social safety nets and the protection of vulnerable and marginalised migrants in southern Turkey.

GOAL has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL is working in Idleb Governate, both through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, and provision of Water, Sanitation and Hygiene (WASH) through support to Water units, as well as Emergency support to recently displaced households.

GOAL has been working in North Aleppo Governate since 2019, through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, as well as emergency support for recently displaced household.

Job purpose:

We are seeking to hire a full time HR Training Officer.

Reporting to HR/Admin Manager, the HR Training Officer will develop, advise on and implement the training plans. The HR Training Officer’s aim is to ensure that the organisation invests in its staff in terms of skills and experience, and that training and development opportunities are available to employees to enhance their performance and achieve the GOAL’s organisational aims.

Duties, objectives and competencies:

· On an annual basis, following appraisals, carry out a Training Needs Analysis and with the support of the HR & Admin Manager, put together a training plan.

· Review organisational training needs through needs assessments and review of performance appraisals and work with managers to organise training, development and mentoring initiatives to meet gaps · Supervise and monitor progress made via training plan.

· Design and assess training plan.

· Compile and present information to the Management.

· Source, develop and deliver appropriate training within budget.

· Arrange Training Courses with relevant personnel including inviting attendees, ensuring room set-up is complete and obtaining feedback from participants.

· Oversee all staff inductions.

· Supporting development of standard staff induction materials and group induction days · Supporting induction training to all new starters. Ensure to provide training part of HR Induction.

· Provide support on people related matters to the organization, ensuring compliance with best practice.

· Deliver and oversee the training of individuals or groups of employees · Ensure employees receive statutory required training · Addressing skills deficits through tailored in-house training.

· Coordinating external training as the need arises.

· Supporting Organization team building activities.

· Informe employees about any training opportunity or arrangement.

· Ensure the training tracking sheet to monitor the training identified during appraisals and record all training completed and develop training plan on a monthly basis.

· Conduct exit interviews with staff who are leaving and report to management on key trends.

· Communicate and arrange for trainings and Capacity Building plans for Goal employees with all capacity building NOGs and centres.

· Reporting to management on key HR issues.

· Keep track of issues in Syria relevant to HR such as the introduction of new policies.

· Provide biweekly report to the HR Admin Manager.

· To undertake correspondence as required.

Requirements (essential):

· Syrian National who is living in the Area of Operation.

· A bachelor's degree with an appropriate Business Science major is preferred.

· Qualification in Instruction and/or Learning Design is advantageous.

· Demonstrable experience as a Training Officer.

· Thorough understanding of contemporary HR and business procedures.

· Excellent verbal and written communication in English and Arabic.

· Strong communication skills and able to build effective relationships · Ability to conduct thorough needs assessments to gauge training needs.

· Strong desktop and in-person research, presentation, and reporting skills.

· Decision-making skills to assess training needs and recommend appropriate solutions.

· To work effectively with colleagues, third parties and managers, they must have good interpersonal skills.

· Energetic, determined, and highly capable disposition.

· Solid IT skills (MS Office, HRIS, Blackboard, Lingos).

· Excellent interpersonal skills.

· Excellent attention to detail.

· Excellent reporting skills.

· Excellent negotiation skills.

· Attention to details.

Requirements (desired):

· At least two years of related experience in a HR role in NGO is an advantage.

· Attended trainings in TOT, PMD, soft and communication skills.

· Team management experience, worked as Team leader, training faciliatory, officer or any position with team management experience.

· Good knowledge of Labour Law · Good knowledge of Humanitarian Law/ humanitarian principles · Distinguish and persuasive of training manner.

Interested? Then apply for this position via clicking on the "apply now" button and fill out the application form. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. Please note that only shortlisted candidates will be contacted.

General terms and conditions


Children and vulnerable adults a must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Accountability within GOAL

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability: · Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, Data Protection and confidentiality, do no harm principles and unacceptable behaviour protocols.

· Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.

· Report any concerns about inappropriate behaviour of a GOAL staff or partner.

Application Deadline is: 21st February 2021.

Thank you.

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