Job Description

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The purpose of the roster is to provide a wide range of HR support services in the WHO EURO Regional Office focusing on: recruitment, pre-boarding and on-boarding formalities for staff and non-staff; compensation & entitlements of workforce. S/he also contributes to the overall HR goal of creating a credible, pro-active HR Unit that is perceived by staff and management as a value-added resource, where confidentiality is maintained, and creative solutions are developed.

The roster will be used for Fixed Term and Temporary Appointments, including full time and part time positions Specific post descriptions with specific duties will be issued at time of offer, depending on role and contractual modality


Within the delegated authority, the incumbent is assigned all or part of the following responsibilities:

HR monitoring, compliance, reporting and initiation:

• Monitors contract extensions, probationary periods, conversion of appointments, retirements, acting arrangements, Within Grade Increments (WIGIs) and maximum duration of contracts, to ensure timely initiation of HR actions and compliance with WHO rules and regulations.

• Initiates and drafts correspondence related to various HR actions (waivers, acting arrangements, exceptions, lateral transfers, etc.) and initiates GSM transactions following consultation with the manager and Human Resources Officer (HRO).

• Monitors performance management compliance and liaise with managers to ensure timely completion of reports.

• Monitors leave and absence in close consultation with the designated leave administrators within the programme.

• Conduct first level Analysis and review of requests for hiring of consultants and interns to ensure completeness and compliance of submissions with HR policies and escalate as needed.

• Prepare regular HR reports and statistics as needed.

HR planning implementation:

• In close consultation with the HRO, supports the programme HR planning and implementation by providing updated reports of the workforce and status of vacant positions, updating these reports regularly. initiating requests for advertisement and hiring and ensuring that the associated actions in GSM are initiated.

• Ensures compliance with the usage of standardized post descriptions and escalating to the HRO any deviations.

• Supports restructuring/re-profiling and other review exercises by providing analysis, reports, data and organigrams as needed.

Selection and Recruitment processes:

• Reviews all requests for recruitment, researches and prepares relevant background documentation, provides first recommendation to supervisor for decisions, and processes the necessary actions in the online recruitment tool.

• As required, screens applications for relevant minimum qualifications, reviews all documentation submitted by the Interested Party, arranges and follows-up on each stage of the selection process, including securing all required documentation from candidates.

• Participates in selection panels for GS and Professional up to P2, organizes interviews, assists in drafting of interview questions and the final selection report.

Contract and entitlements management:

• Briefings and advice to personnel at all levels on WHO rules and regulations, employment conditions, entitlements, and standard operating procedures.

• Contractual and payroll matters, liaising closely with colleagues in the Global Service Center (GSC).

• Queries from staff and managers regarding employee and management self-service functions in the Global Management System (GSM).



Essential: Equivalent to graduation from secondary school or equivalent Desirable: Training or higher education in the area of human resources/Administration.


Essential: 8 years of work experience in administrative/HR related work, with considerable exposure to HR practices, rules and policies in an organizational context. Proven experience in the use of Enterprise Resource Planning (ERP) systems Desirable: Experience working in WHO or another UN Agency in the area of Human Resources Management. Experience in supporting Emergency operations. Experience working with Taleo recruitment tools.

Use of language skills

Essential: Excellent knowledge of English Desirable: Working knowledge of another UN language


Knowledge of the human resources policies and practice. Knowledge of ERP systems. Ability to detect shortcoming and anomalies and recommend remedial actions. Good analytical skills. High level of judgment and initiative. Excellent drafting/writing skills are essential. Attention to details. Excellent knowledge of Microsoft Office applications.


WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at DKK 352,030 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


A written test may be used as a form of screening.

Applications will be reviewed on a rolling basis and several selection rounds may be conducted during the validity of this VN.

Only candidates under serious consideration will be contacted.

Duration of contract will depend on the needs of the office.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.

Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

For information on WHO's operations please visit:

WHO is committed to workforce diversity.

WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.

WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of Copenhagen.

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