Norwegian Refugee Council (NRC)

HR and Admin Coordinator

Norwegian Refugee Council (NRC)

Job Description


Job Description

A job description is a written statement that describes the employee’s role and responsibilities. The role and responsibilities shall be executed within the NRC framework. The job description facilitates the recruitment process by stating the necessary competencies. It is mandatory for all positions.

Position:                                          HR Admin Coordinator

Reports to:                                     HR Admin Manager

Supervision of:                               HR Admin Officer

Duty station:                                  Juba (Support all Country with HR Admin)             

Travel:                                             40%

Project number:                            Various Project

Duration and type of contract:   6 Months

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and believes shall guide our actions and relationships.

Role and responsibilities

The purpose of a Support Coordinator is to implement delegated area of responsibility.

The following is a brief description of the role.

Generic responsibilities (max 10)

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development Plan.

Implement NRC’s systems and procedures at area level Ensure adherence to NRC policies, handbooks, guidelines and donor requirements Prepare and submit reports and Analysis Ensure proper filing of all support documents Support line managers in procedures and require support team trainings Management of support team

Specific responsibilities

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

Ensure development and implementation of administrative systems and procedures Ensure adherence to NRC policies and the national labor Law in all processes and procedures Advice in personnel conflicts/processes when relevant Coordinate staff recruitment and exits, introductions, trainings, staff benefits schemes etc. Coordinate with relevant partners, suppliers, authorities, lawyers etc. Ensure accuracy of staff salaries Ensure that staff records in all offices in the area are up to date and filed appropriately Ensure that staff are well orientated about NRC-SS HR and Admin policy and terms of employment Prepare monthly HR report of Country Office Any other responsibilities as delegated by supervisor.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

Line managers Inform the line managers about HR Admin trackers of the staff being line managed and verifies information before approval by line manager.

All other departments

Scale and scope of position


Numbers and titles of staff directly managed by the postholder, and numbers of staff and daily workers/incentive staff responsible for overall in the unit


Develop good working relationship with state Labour office and RRC, Key external stakeholders the post has relationships with (e.g. UN agencies, INGOs, local NGOs, civil society, governmental bodies)




NRC People system Agresso

Legal or compliance:

NRC term of employment & South Sudan Labour Law


Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

•             Experience from working as an Admin & HR Coordinator in a humanitarian/recovery context

•             Previous experience from working in complex and volatile contexts

•             Documented results related to the position’s responsibilities

•             Knowledge about own leadership skills/profile

•             Fluency in English, both written and verbal

Context/ Specific skills, knowledge and experience:

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