Job Description

Base: ICRC Manila Shared Services Center PURPOSE

The ICRC will implement on 1 January 2022 an International Retirement Savings Plan (IRSP) for 13’000 employees in about 85 countries. A foundation is being created to that effect in Switzerland. The plan will be administered by a newly created team in the ICRC HR Shared Services in Manila.


In the set up and implementation phase:

· participates with the Business Analyst and the Project team in the elaboration, testing and fine-tuning of all business processes related to the Administration of the IRSP · manages and onboards the 3 team members who will join in the 2nd part of 2021 · participates in the communication and training of colleagues in the HR function In the run phase:

· manages all activities of the team related to the administration of the IRSP plan, ensuring consistence and compliance with rules, regulations and procedures ** · coordinates and oversees the processing of administrative transactions (enrolment, changes, payment of benefits, etc), liaising with ICRC delegations and the accounting team in Manila as needed ** · plans and organizes the team’s work ** · optimizes processes in line with best practices and keeps documentation up to date ** · produces quality reports and evaluates activities against key performance indicators, including customer satisfaction SELECTION REQUIREMENTS

· University degree, professional diploma or equivalent experience · 3-5 years' professional experience in HR Shared Services, with ideally 1-3 years’ supervisory experience · Proven experience in HR administration, ideally in the administration of benefits and retirement plans · Knowledge of and experience in HR shared services, including workflows, processes and key performance indicators · Certification in HR an asset **· General knowledge in accounting an set · Good command of English/French Language skills an asset · Computer proficiency, including Microsoft Excel and working knowledge of HR Information Systems YOUR PROFILE

  • Works well under pressure and can adapt efficiently to changing priorities**
  • Capable of managing several projects simultaneously and meeting tight deadlines**
  • Able to work independently but also a good team player **
  • Dynamic and with a solid sense of responsibility**
  • Excellent leadership and management skills

· Diverse and humanitarian-minded workforce · An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide · Training opportunities · Flexible work schedule
Apply Now