Norwegian Refugee Council (NRC)

HR Admin Officer (Staff Learning and Development)

Norwegian Refugee Council (NRC)

Job Description

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Position Title: HR Admin Officer (Staff Learning and Development)
Location: Juba
Country: South Sudan
Deadline Date:

Job Details

Job Posting Organization:
The Norwegian Refugee Council (NRC) is a global humanitarian organization that assists people forced to flee their homes due to conflict and crises. Established to provide high-quality aid and defend the rights of refugees and internally displaced persons, NRC operates in various countries around the world, focusing on areas where others cannot reach. The organization is committed to fostering professional growth and innovation among its employees, promoting a culture of diversity, equity, and inclusion. NRC emphasizes the importance of safeguarding and expects all employees to contribute to a safe environment, treating everyone with respect and dignity.

Job Overview:
The HR Admin Officer (Staff Learning and Development) plays a crucial role in implementing the support functions of Human Resource management, specifically focusing on learning and development to enhance staff capacity. This position involves overseeing the Administration of staff training and development programs, ensuring that all employees receive the necessary training to perform their roles effectively. The officer will work closely with various departments and field offices to coordinate training initiatives, track staff performance, and maintain training records. The role requires a proactive approach to identifying learning needs and facilitating the development of training materials and programs that align with NRC's objectives.

Duties and Responsibilities:
The HR Admin Officer will be responsible for a range of duties, including but not limited to:
  • Implementing NRC's mandatory Training Programs on Code of Conduct (CoC), Protection from Sexual Exploitation and Abuse (PSEA), and anti-corruption for all staff members.
  • Overseeing the administration of staff learning and development initiatives at the country level, supporting all areas and field offices.
  • Acting as the focal point for NRC's mandatory training on the KAYA platform, ensuring staff compliance and tracking completion rates.
  • Managing staff performance by identifying learning and development needs, coordinating with area offices to address these needs effectively.
  • Facilitating the NRC Ways Induction and coordinating Training of Trainers (TOT) sessions across different areas and field offices.
  • Maintaining an updated Training Calendar and monitoring staff capacity-building efforts.
  • Preparing and submitting monthly reports on training activities and staff development progress.
  • Performing any additional duties as assigned by the Line Manager or Country Management, adapting to changes in context or operational focus.

Required Qualifications:
Candidates for the HR Admin Officer position should possess the following qualifications:
  • Proven experience working in a human resource role, particularly in learning and development.
  • Familiarity with staffing learning induction, orientation, and training development processes.
  • Previous experience in complex and volatile contexts, demonstrating adaptability and resilience.
  • Documented results related to the responsibilities of the position, showcasing the ability to achieve objectives.
  • Basic knowledge of English, with the ability to communicate effectively in a professional setting.
  • Strong interpersonal skills, enabling effective collaboration with diverse teams and stakeholders.
  • A result-oriented approach, focusing on achieving outcomes and improving processes.

Educational Background:
A Diploma or Degree in Human Resources or Administration is required for this position. This educational background provides the foundational knowledge necessary for effective human Resource Management and staff development.

Experience:
The ideal candidate should have relevant experience in a human resource position, particularly in roles focused on learning and development. Experience in complex and volatile contexts is highly desirable, as it demonstrates the ability to navigate challenges and adapt to changing environments. Candidates should also have a track record of achieving results related to their responsibilities, showcasing their effectiveness in similar roles.

Languages:
Proficiency in English is mandatory for this position, as it is essential for communication within the organization and with external stakeholders. Additional language skills may be considered an asset, particularly if they are relevant to the local context or the populations served by NRC.

Additional Notes:
The position is based in Juba, South Sudan, with a contract duration of 12 months, which may be extended based on performance and organizational needs. The role requires approximately 40% travel to support various area offices. NRC is committed to recruiting both nationally and internationally, ensuring a diverse and inclusive workforce. Compensation and benefits will be provided in accordance with NRC's policies and the local labor market.
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