INTERSOS

Health Coordinator

INTERSOS

Job Description

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Health Coordinator Code: SR-35-1778 Duty station: Yemen - Sana’a and Aden, 50-50% roving with monthly travels to the sub-offices required Starting date: 19/02/2021 Contract duration: 11 (with possible extension) Reporting to: Head of Mission Supervision of: 2 Deputy Health Coordinators (1 North and 1 South) Dependents: Non-family Duty Station /non-accompanied General context of the project

INTERSOS works in Yemen since 2008, implementing multi-sector programming, with its main sectors being protection, integrated health-nutrition, livelihoods, and WASH. INTERSOS’ target populations are: all conflict affected populations (IDPs, returnees and host communities), in both rural and urban areas, refugees and Asylum Seekers and migrants, with specific focus on women/girls and children (including unaccompanied and separated minors) and persons with specific needs. Since 2015, INTERSOS has been implementing health programming (with integration of nutrition). With the rapidly collapsing Yemeni health care system, it has been paramount to support partially and non-functional health facilities to prevent total collapse/meltdown of health care system. Next to support for primary Health Care Services, INTERSOS ensures also attention for Secondary Health care to ensure referral services, while supporting the WHO/MOPHP strategy to ensure the minimum service package (MSP). INTERSOS is an active member of the health and nutrition clusters both at central and hub level.

General purpose of the position

The Health Coordinator is in charge of the supervision, planning and coordination of the different phases throughout the project cycle relevant to the delivery of services through INTERSOS’ different health-nutrition projects in Yemen.

The Health Coordinator must ensure all activities meet/match matching INTERSOS charter, policies, and ethical principles with consideration of international and national protocols in order to ensure the delivery of quality healthcare for patients and their communities as well as to improve the health condition and humanitarian living conditions of the target population.

The Health Coordinator, in close collaboration with the HoM and the Health team, will be responsible for defining and implementing the strategy for health and nutrition sectors of the mission.

Main responsibilities and tasks

Main responsibilities:
  • Ensure coherence, structure, quality assurance for the ongoing programming
  • Lead in the development of new projects/programs proposals
  • Organise and report on monitoring/evaluation/assessment and learning (MEAL) for the sector on the mission
  • Assure innovation, cost-effectiveness and Capacity Development for the sector programme and the national teams
  • Supervise the project teams ensuring planning, implementation, and monitoring/evaluation and sets targets as included in the project description
  • Monitoring role on the financial management for the projects in compliance with INTERSOS’ model and donor regulations
  • Train and coach junior national Health-Nutrition PMs
  • Supervise the delivery of quality project activities reporting, including the findings in terms of impact/changes at the level of beneficiaries achieved through the project.
  • Attend the cluster/sector meetings and represent INTERSOS at central level in cluster/sectors and hub meetings > ensure linkage for sub-region and national level meetings
More specifically:

  • Contribute to the development of INTERSOS health and nutrition strategy in the country > Responsible for defining, monitoring and updating the health and nutrition relevant content of the INTERSOS’ country policy, health strategy, annual plan and budget, translating the identified health and nutrition needs into a strategic vision and project objectives, priorities and resources needed for the sector in order to cover the sector specific needs of the population at risk, and ensuring that the objectives and goals set in the Mission’s annual plan and project plans are achieved
  • Supervise the management of all the health interventions in the country and roll out of health inventory tools > Overall responsible for the appropriateness and quality of health interventions conducted by INTERSOS projects and being expected to identify and work on removing barriers to better patient safety, effective healthcare, and better patient-centred activities
  • Support Program Coordinators and head of mission in technical Program Design, proposal development, reporting, monitoring, and evaluation ensuring high quality of program implementation > Continuously monitor the health and humanitarian needs in the Mission country in new areas of intervention or in areas where INTERSOS is already present through assessment, monitor and review project proposals, determining necessary resources in order to define health and nutrition priorities and potential new programs to cover health and humanitarian needs of the population at risk.
  • Provide technical supervision and guidance to all INTERSOS health and nutrition projects, including financial requirements.
  • Ensure consistency of the health and nutrition program with the national and international standardized protocols, policies and guidelines.
  • Liaise with local government and health authorities, non-state actors, UN agencies, NGOs, and donors at national and field site level. Represent INTERSOS before MOPHP/GHO/DHO offices and guarantee constant presence and active participation to the health and nutrition coordination fora (clusters meetings, other technical coordination meetings) and keep regular contact with other counterparts in the mission (NGOs, local organizations, donors, authorities) in order to broaden sector-specific understanding and Analysis, strengthening the impact of the health intervention and supporting advocacy actions.
  • Ensure accurate data collection and reporting are submitted in a timely manner for all activities within the health and nutrition program.
  • Work with health and nutrition teams and logistic department to procure and pre-position drugs in a timely manner to ensure adequate supply at the intervention sites.
  • Ensure the supervision of the pharmacy (consumptions, orders, and inventory) in collaboration with the pharmacist and link to the logistic department.
  • Responsible for the supervision and monitoring of the health technical aspects, humanitarian needs and in coordination with the Logistics Coordinator, the material aspects of the program through regular field visits, analyzing difficulties during the implementation and reporting deviations as they appear, in order to proactively provide the necessary solutions and achieve operational results.
  • Responsible for defining and sizing other resources (pharmacy and health equipment management in collaboration with logistics) and timelines, procedures and protocols. Ensuring preparation of all health orders in collaboration with the Logistics Department and the submission of all health purchase requests.
  • In close collaboration with the HR Coordinator, participate in the planning, definition and sizing of the health-workforce in the mission and supervise the associated processes (recruitment, validation of health staff, training/induction, evaluation, potential detection, development and internal / external communication). Coach, train and directly support the health teams in the implementation of the health activities making sure that internal protocols are respected as well as the ones of MOPHP.
  • Follow up on context and medical-nutrition trend analysis and sharing of key information with HoM and peers, and with health referent at the HQ.
  • Ensure regular monitoring missions on the different components of the program and to set up corrective measures in case of need.
  • Review all reports prepared by the staff and ensure that reports are written and submitted to donors in a timely manner.
  • Proactively participate in relevant coordination meetings and in all relevant technical working groups.
  • Organize monthly sector/department technical meetings and bi-monthly cross-sector meetings (program intergration).
  • Provide relevant Capacity Building and on-job coaching to the project team.
  • Ensure good practice and system for internal and external referral of most vulnerable cases, in close coordination and collaboration with the protection coordinator for protection cases.
  • Ensure PMs are ddelivering monthly timely, complete and qualitative a comprehensive project reporting (PAT – project appraisal tool) to the health-nutrition and programme coordinators and the HoM.
  • Assure regular delivery of quality communication products on the projects to be used by the INTERSOS communication department and donors and in different outlets
  • Develop new programme strategy, identify new call for proposal and writing new proposals. For any new proposals, the health coordinator coordinates with the Health Referent at HQ level for validation/feedback on proposals.
  • Responsible for health data collection, analysis and reporting to HQ Health Referent to ensure a proper monitoring of the program and, where needed, to adapt them to existing programs.
  • Perform any other related duties as required.
Required profile and experience

Education

  • Hold an advanced degree in medicine and in public health.
Professional Experience

  • Min. 4 years of professional experience working as project manager in Health Sector in complex emergency setting is required;
  • Min. with 2 years in Arab context.
Professional Requirements

  • Strong admin/finance skills
  • Demonstrable experience in establishing and maintaining collaborative relationships government (MOPHP in particular) counterparts
  • Experience with Health and Nutrition Clusters and different working groups – general and SAGs.
  • Strong representation and negotiation skills
  • Demonstrated leadership and interpersonal skills
  • Proven experience with donor compliance, proposal, budget design and reporting
  • Excellent computer skills
  • Demonstrated experience in staff supervision and Remote Management
  • Strong experience with monitoring tools and systems
  • Demonstrated training and coaching experience
  • Demonstrate experience with integrated programming (health, nutrition, protection (MH/PSS), WASH, etc.)
Languages

  • Excellent written and spoken English
  • Arabic would be asset (read and write), but ideally Arab native speaker with excellent English skills
Personal Requirements

  • Strong team spirit, comfortable in a multi-cultural environment
  • Strategic vision and planning
  • Teamwork
  • High flexibility
  • Constructive critical thinking
  • Ability to work and adapt in different environments
  • Very strong interpersonal skills: strong communication and diplomatic skills
  • Practical and problem-solver
  • Ability to work independently while soliciting inputs from others on issues of mutual interest and/or linking back to mission vision and strategy
  • Excellent analytical skills, observation and analysis capacity
  • Ability to plan ahead and output oriented
  • Able to ensure quick quality delivery in very stressful and confined environment
  • Ability to adhere to deadlines and respect line management
  • Ability to deal with heavy work pressure
  • Ability to deliver finished products with high attention to accuracy, logic and comparative context
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