Job Description



Are you a strategic leader, passionate about the humanitarian sector with significant experience in designing and managing complex programme? If yes, then we have an incredible opportunity where you can leverage on your experience to directly impact the lives of hundreds of people forced to flee.

Come join us!

For an initial period of six months, the Norwegian Refugee Council (NRC) hires for the role of Head of Programme (HOP) for our different Country Offices. The HoPs are responsible for the overall programmatic strategy across the entire country operation and for ensuring timely and adequate technical inputs, contributing to the quality assurance across the project cycle management (PCM).

We are running a campaign to build a pool of candidates for this position so that when a vacancy arises, the hiring process is fast-tracked. The advert will remain open for one month, application will be reviewed at the end of the period and selected candidates will be contacted for a written test within two weeks from the end of the advertisement period. Interviews will follow. Selected candidates will become part of a pool of pre-selected candidates, they will then be contacted if a new position opens to confirm their interested on being considered for a specific country. If interested, the candidate will be called in for a placement interview with the Hiring Manager.

What you will do:

You will be responsible for the following:

Line management of technical experts covering NRC’s programming areas (core competencies), M&E, Grants, Safe and Inclusive Programming (where stand-alone position exists) and potential Consortium Managers/Chief Of parties etc; Provide leadership on NRC programming within a specific country office, including Fundraising, appropriate allocation and management of resources, programme quality, accountability, and Performance Management; Provide effective leadership to NRC’s program teams, ensuring that priorities and opportunities identified are in line with NRC’s country, regional and global strategies and policy frameworks; Provide guidance to the program team regarding tools and strategies to ensure that programming is based on input from communities, local partners and local/national stakeholders, a thorough understanding of the context, and technical best practices; Support the M&E Unit to develop, adapt and implement appropriate Monitoring and Evaluation systems that enhance program quality, increase effectiveness and measure results; Work with colleagues in the country program to identify funding opportunities and develop context appropriate proposals that meet NRC quality standards; meet regularly with donors to discuss current and potential funding opportunities; Be a member of the Country Management Group

What you will bring:

Minimum 8 years’ experience in the humanitarian sector, with at least 4 years in a senior position; Understanding of humanitarian trends and settings, including Emergency response, durable solutions to displacement, self-reliance and integrated programming Documented experience managing multiple projects; Documented experience in external stakeholder engagement with Donors, Government and Local Authority; Experience with the NRC’s Core Competencies (Education, WASH, Shelter, Information, Counselling and Legal Assistance (ICLA), Protection from Violence) is an added advantage; Experience with a range of donors, with specific experience and knowledge of ECHO, EU, UNHCR, UNICEF and other major donors and foundations; Minimum first level degree in a relevant field of study; Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods. Analytical and computer literate including MS Office (Word, Excel, Outlook, PowerPoint) Fluency in English both written and verbal (Proficiency in a second language may be required based on the contextual needs e.g. French, Spanish, Arabic etc. please state your languages proficiency in your application) Specific interest or knowledge on a specific geographic area. Please state in your application in which countries/regions are you interested.

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What makes this position attractive?

An opportunity to shape and influence humanitarian policy and practice in a given conflict context; A chance to join one of the most reputable humanitarian organisations with a diverse team dedicated to helping people forced to flee; A chance to contribute to a high level of quality and cost-effective programme/Project Implementation within a country programme; A flexible opportunity with the possibility of placement at different NRC operations; Competitive salary and benefits according to NRC’s salary scale and terms and conditions.

What it means to be in the Final Pool:

As a potential hire for this role, all candidates undergo a comprehensive assessment process including but not limited to application screening, written tests, competency-based interviews, and background checks. The successful candidates are included in our ready to hire talent pool and will be contacted by our recruiters in line with NRC’s hiring needs. Members of this pool are recommended to Hiring Managers whenever we have a vacancy. Hiring Managers then make the final hiring decision following a final assessment.

Working at NRC

We are looking for persons who are passionate about working with people forced to flee, either within their own countries or across international borders. Are you one of those persons? If you are, the Norwegian Refugee Council offers you the opportunity to:

Do demanding yet inspiring work often in challenging contexts - NRC is focused on quality. In the field, we work hard to solve challenges in volatile environments, often in hard-to-reach areas. We adhere to the highest professional standards, with respect for all and focus on safety and teamwork.

Join a work culture that empowers every employee to share ideas and take responsibility - At NRC we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to give voice to others while building an inclusive team.

Be part of a welcoming and supportive community committed to human dignity - We are a team of more than 15,000 humanitarians from all backgrounds, perspectives and ages. You will meet friendly, positive and collaborative colleagues. We nurture a conscious and respectful workplace and look beyond differences in culture, religion, race or gender. We are dedicated to improving the lives and rights of displaced people, whether we work in the field or in the Head Office. We welcome you to a global community of humanitarians, colleagues and friends.

We are also looking for people who share our values:

To be dedicated in what we do. To be innovative with our solutions. To act as one unified and inclusive team. To be accountable to the donors that make our work possible; the beneficiaries that we exist to serve; and to each other… the members of our NRC family.

Deadline for applications: 20th January 2023 The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and Security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

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