American Red Cross

Global Surge Delegate

American Red Cross

Job Description

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity.

The Global Surge Delegate will be responsible for:
  • Contributing to the ISD capacity to rapidly deploy (surge) subject matter experts in support of the global Red Cross and Red Crescent network response. This includes individual deployment and building local, regional, and global capacity. When deployed the Delegate will be embedded in response operations to support assessments, planning, implementation, operations, and reporting. They will provide leadership and expertise to operations to increase performance and improve timely, relevant, service delivery, and deliver regular operational updates to the American Red Cross.
  • Operating as a Regional Response Lead. This includes managing and monitoring performance of regional programmatic portfolios of active disasters in Coordination with regional teams and stakeholders, and supporting regional teams on proposal development in areas of Disaster response, Population Movements (crisis).
  • The position reports to the Response and Recovery Program Director based at NHQ in Washington DC. Global Surge Delegates are based in Regional Offices in Panama and Bangkok/Kuala Lumpur and coordinate closely with Regional Directors in Americas/Middle East/Europe (AMEE) and Latin America (LAC) regions to ensure alignment of recommendations with regional programmatic priorities and key initiatives.
PRIMARY RESPONSIBILITIES:

Operational
  • Monitor regional risk and provide timely, accurate, and relevant response options Analysis to Senior Leadership
  • Deploy as directed in any of the following roles: Emergency Response Unit (ERU) Team Leader; CAP Team Leader Technical Specialist; Interim Country Representative; Operations Manager; Disaster Management Coordinator; Recovery Assessment; RTE
  • Work on improving control environment donating to appeal and influencing operations to introduce proper controls in operations.
  • Coordinate with the International Response Operation Manager and Roster Manager to acquire necessary pre-deployment specificities ahead of field deployments.
  • Mobilize roster resources and tools as needed to support operations
  • Operate in accordance with the deployment Terms of Reference (ToR) and provide timely communication to operational leadership
  • Understand and comply with all Standard Operating Procedures (SOPs)
  • Identify opportunities to enhance key RCRC initiatives in CASH, IM, and Ops leadership.
  • Document and track all disaster related information in organizational IT systems
  • Actively participate in AAR, debriefings and other post-event learning activities. Socialize lessons learned
Fiscal
  • Lead and support diversity of funding opportunities and proposals for emergency response and recovery specifically through US Government and Corporate donors.
  • Monitor the performance of American Red Cross active contributions across disaster cycles (time, scope and budget).
Internal/External Relations
  • Assist national societies, AmRC or IFRC delegations with access to US-based/USG resources
  • Ensure strong relationships with AMRC Delegations, Host National Societies, and RCRC representatives
  • Ensure strong relationships with AmCross internal units including Operations, Grants, Logistics, Monitoring and Evaluation, QDL and ARC Domestic Disaster Response.
  • Participate in disaster regional calls with movement partners and attend interagency coordination meetings.
REQUIREMENTS/QUALIFICATIONS: **
  • 4-year degree in international development, disaster management, Climate Change adaptation, water and sanitation, environmental rehabilitation, organization development or related field required. Master’s degree preferred.
  • Minimum 10-years working in emergency humanitarian response, disaster relief and/or development environment with at least 2 years total in international disaster response in a variety of contexts.
  • Minimum 2-years of supervisory experience, particularly in a team setting with strong relational and strategic leadership competencies.
  • Proven ability to work successfully in the humanitarian field for periods of up to 6 months outside one’s home country.
  • Demonstrated knowledge of roles of USG entities in international disaster response, including experience working with grant mechanisms or operations of USAID, Department of State, or US military.
  • 5-years of experience in geographic focus area (Asia/Middle East or Latin America/Caribbean).
  • Demonstrated knowledge and experience in Disaster Management cycle including preparedness, response, and recovery.
  • Strong preference for knowledge in supply chain, relief distributions, information management and reporting, logistics, shelter, Cash Transfer programming, telecommunications, assessment methodologies, and monitoring.
  • Proven management ability to assess, plan, manage, implement, direct, and monitor multi-faceted projects or programs, managing resources to achieve operational delivery.
  • Diverse experience within humanitarian industry including knowledge foundation, contexts, coordination and implementation mechanisms and application of humanitarian standards.
  • Experience working with international partner organizations and individual counterparts with an ability to work in a complex environment of diverse languages and cultures.
  • Demonstrated ability to prioritize multiple tasks while setting strategic direction, analysis, and implementation in a high-stress environment.
  • Exceptional verbal and written communication, organizational and information management.
  • Excels in collaborative, collegial team environment with very strong interpersonal skills.
  • Previous experience within the RC/RC movement is strongly preferred.
  • Fluency in a foreign language (Spanish or French) strongly preferred.
  • Position requires operational flexibility to meet sudden and unpredictable business and disaster related needs including variety of work hours and international travel of approximately 75%.
  • Ability to secure visas and work permits in base country.
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