Médecins du Monde

General Coordinator (Head of Mission)

Médecins du Monde

Job Description

For more than 40 years, Médecins du Monde, a campaigning medical organisation committed to international solidarity, has been caring for the most vulnerable populations at home and abroad. It has continued to highlight obstacles that exist in accessing health care and has secured sustainable improvements in health-for-all policies.

Those working for this independent organisation do not solely dispense care and treatment but condemn violations of human dignity and rights and fight to improve matters for populations living in precarious situations.

MdM currently works in more than 30 countries across all continents where it focuses on 5 priority areas: emergency and crisis, sexual and reproductive health, harm reduction, migrants and displaced populations (health rights), health and environment.

MdM has been working in Iraq since the 1990s. MdM was initially providing general and specialized medical services (surgery, Training Programs for traditional birth attendants). Since then, MdM had several programs which included paediatric surgery, contributing to the renewal of techniques and knowledge of surgical, medical and paramedical staff in 1997, emergency medical activities in 2002, building local capacity on basic emergency healthcare services at community level in 2006. From 2009 to 2011, MdM supported an Iraqi NGO in the implementation of a program aimed at improving the skills of midwives and traditional birth attendants in accordance with recognized international standards.

In 2014, with the arrival of ISIL, MdM started to provide immediate healthcare support through curative and preventive care including MHPSS services to IDPs and host communities in the Kurdistan Region of Iraq (KR-I). Later, MdM expanded its support to the most vulnerable IDPs and host communities outside of the KR-I region, in Kirkuk Governorate in July 2015, and in Ninewa Governorate in April 2016. Since 2018, MdM has developed a program where activities are gradually handed over to the MoH.

The current program focuses on supporting the local health authorities in providing quality PHC services (including MHPSS and GBV response) and continue to strengthen the capacities of local public health authorities in Dohuk, Kirkuk and Ninewa governorates, to provide quality care and respond to health needs of IDPs, returnees and vulnerable host communities.

This includes:
  • A combination of direct and complementary services, especially related to general health, sexual and reproductive health (SRH), while contributing to the health system strengthening through capacity building at Directorate of health (DoH) level
  • Mental health and psychosocial support (MHPSS)
  • Gender based violence (GBV) integrated within the PHCC general health services, SRH and MHPSS services
  • As a cross cutting approach, MdM is planning to develop a community health based (CHB) approach to ensure community participation, while empowering individuals
  • In 2020, with the start of the pandemic of Covid-19, MdM Iraq adjusted its program activities to respond to the immediate needs of the most vulnerable populations while extending its support to additional areas of intervention. The Covid-19 activities targeted the DoH staff at the PHC level and surrounding communities with the aim to prevent the further spread of Covid-19.
Taking the current context of Iraq into consideration the MdM Iraq team reviewed its strategy and expects 2021 to be a transition year from a humanitarian approach to a more development approach, from the health promotion perspective. MdM Iraq has identified four main pillars to guide the strategy between 2021-2023: 1) community health based approach, 2) capacity-building at the DoH level, 3) partnership with local NGOs, and 4) advocacy.

The aim is to strengthen the resilience and capacity of the local community. MdM also aims at developing projects together in partnership with the local community aiming at a sustainable, effective and innovative change building on the capacities of an empowered community supporting future exit.


Under the supervision of the Desk Manager, you represent Médecins du Monde in Iraq and you are responsible for program development within a transitioning strategy. You are also responsible for fundraising and advocay. You ensure that programs meet the required standards and requirements by leading and developing a professional team of 12 international staff and 105 national staff.

Your main responsibilities are:** Strategy development, implementation and program coordination

  • Organise the strategy's definition and review process in coordination with the desk manager and the Coordination Team
  • Monitor the humanitarian situation and propose new assessments and possible interventions accordingly
  • Ensure adherence to MdM's overall strategy, principles and guidelines and provide guidance to the team
  • Participate in expanding program funding
  • Support the deputy General Coordinator to ensure programs are correctly designed, implemented, monitored and evaluated
  • Ensure the respect of all contractual obligations
  • Ensure development of and support to the national partnerships
  • Coordinate the negotiations of the different agreements with the national partners
Team management

  • Lead, coach and guide the country coordination team together with the deputy general coordinator
  • Define the organisational chart and ensure a proper allocation of human resources jointly with the deputy general coordinator and the HR coordinator
  • Facilitate open and transparent communication as well as clear procedures
  • Ensure objectives are set and feedback and appraisals are done for all staff (jointly with the deputy general coordinator and the HR coordinator)
  • Ensure training needs are identified and learning and development opportunities are given to all staff (jointly with the deputy general coordinator and the HR coordinator)
  • Ensure the implementation of and adherence to MdM's code of conduct and other regulations, principles and policies
  • Ensure HR policies comply with legal requirements
  • Facilitate the communication within the team and with HQ through procedures, meetings and reports
  • Participate in the recruitment process of staff under direct responsibility

  • Represent MdM with local authorities at both national and governorate levels
  • Ensure regular information sharing and collaboration with other humanitarian actors
  • Establish and develop regular contact with funding partners
Security and access

  • Ensure safety and security information is collected, monitored, analysed and shared with relevant persons as needed
  • Identify changes and trends in the context, access and security environment, in collaboration with the security and access manager
  • Ensure the development, implementation and regular reviews of access and security management plans, rules and procedures
  • Ensure safety and security plans are up-to-date, known and understood by all staff
  • Ensure resources are sufficient to guarantee optimal safety of teams, beneficiaries and assets
  • Ensure security incident reports are timely shared with the desk manager and Security Advisor at HQ
Logistics, administration and finance

  • Ensure all MdM procedures are in place and monitored
  • Ensure a procurement plan is prepared for each project and it is updated as purchases are made
  • Participate in the design and approval process of new budget proposals and annual budgets
  • Ensure use of financial resources is consistent with MdM's and donors' policies, systems and procedures
  • Ensure monitoring and analysis of monthly budget follow-up for each base and department
  • Ensure MdM is registered and adheres to national laws
Advocacy and communication

  • Develop and implement the advocacy strategy
  • Ensure the development and implementation of the communication strategy
  • Act as focal point for communication and advocacy activities
  • Represent MdM with local and international media in coordination with the desk manager and the communication department at HQ

Status : Employee Contract : Fixed-term contract Duration : 12 months Starting date: April 15, 2021 Gross monthly salary: 3 412 euros Premium equal to one month salary paid in two instalments - minimum of 6 months seniority required Expatriation bonus (10% gross salary per month) Transportation cost, vaccines and visas covered Guesthouse housing 22.5 RTT (recovery days) per year 5 weeks of paid leaves per year Health insurance (60% covered by Modem and 40% by the employee) Insurance (repatriation…) Punctual teleworking agreement (40 days/year - minimum of 6 months seniority required) Given the current circumstances of Covid-19 pandemic, we are taking special measures to apply health protocols and hygiene measures to guarantee the safety of our staff.

Médecins du Monde promotes trainings and internal mobility .


Minimum Bachelor’s Degree in social sciences, political sciences, international relations, humanitarian and international cooperation or any related field Project management training At least 7 years relevant professional experience in humanitarian sector At least 5 years experience in senior management position in international development or humanitarian field in a context close to or similar to Iraq context Solid experience of project planning and budget holding, proposal and report writing Experience in Remote Management and post emergency Solid experience in security management Skills in strategic and operational management Experience in managing and coaching a multi-disciplinary team in a cross-cultural setting Excellent resource mobilization skills Extensive experience with financial management Proven experience developing and managing various forms of external partnerships Strong representation, influencing and negotiation skills Confident and proficient in the use of MS Office Excellent communication skills, listening and diplomacy skills Good appreciation of security protocols Strong Problem Solving and organisational skills in day to day and crisis situations Reactivity, anticipation, adaptability, capacity to take initiatives Team spirit Languages: fluent English (written and spoken) mandatory. Arabic, Kurdish or French are an asset.

You are committed to MdM’s values as an organisation and motivated by its non-statutory, NFP model.

TELEPHONE APPLICATIONS WILL NOT BE ACCEPTED Médecins du Monde reserves the right to fill the vacancy before the closing date for applications.

MdM stands up for the integration of people living with disabilities and fights against discrimination.

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