Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diversebackgrounds, perspectives, and skills so that we can be stronger and have long term impact.
Program / Department Summary
To ensure that we can anticipate and adapt to changes in the toughest challenges around the world, Mercy Corps must continue to seek ways to enhance our organization’s culture and functionality. This requires ensuring we have the right people, capacities and systems to not only implement programs but to ensure learning is used and leveraged to enable influence and impact throughout implementation. As part of the Program Performance mission, Mercy Corps has a web-based software solution, called TolaData, that is used by Mercy Corps team members to support learning and adaptive Program Management by improving the quality of program data and ensuring we retain the evidence necessary to support the results we report on our programs.
The global TolaData team helps a program or country team analyze their current portfolio and provide custom solutions based on our well-defined and tested templates and standards in Monitoring and Evaluation (M&E). These solutions create a holistic M&E and learning system flexible enough to meet the ever-changing team demands while providing new opportunities to share and aggregate data. We are continuously gathering feedback, testing and making changes to ensure the product is of value to the users.
General Position Summary
The Front End Engineer will join a small product development team consisting of two other software engineers and a product owner to work primarily on our internally built web application for program performance Monitoring, Evaluation, and Learning (MEL). We are a collaborative team that constantly exchanges ideas about Design and implementation details throughout the product development life cycle.
Essential Job Responsibilities
Implement features and enhancements that improve the user experience of entering performance indicator details in TolaData. Read and interpret design documentation, soliciting clarification and refinement of acceptance criteria as needed. Implement data views and reporting features for monitoring and driving TolaData adoption. Write, clean, readable, commented code, and participate in code reviews. Work with the product owner to ensure that all acceptance criteria are met and to resolve any issues that arise during quality assurance testing. Work from existing UI patterns and establish new patterns when needed. Write unit tests in an existing Continuous Integration (CI) testing environment. Work through our rolling backlog of incremental improvements and bug fixes. Participate in work scoping and estimation discussions.Accountability
Reports Directly To: Director of Data Services and Enterprise Architecture
Works Directly With: TolaData Software Development team, business owners on the program performance team, regional subject matter leaders, and Tola end users.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
All members of our software development team are expected to be strong communicators who can effectively work with colleagues from a variety of technical and non-technical backgrounds including developers, designers, and subject matter experts. They do not hesitate to seek clarification and assistance when needed and are able to explain technical concepts to a non-technical audience. They are curious about other people’s ideas and perspectives, and willing to share their own. They welcome and proactively seek feedback and are interested in exploring alternative paths to solving a problem.
Living Conditions / Environmental Conditions
This position can be based in Florida. If remote, this role may include occasional travel to Portland for team meetings and occasionally to country offices across the agency. Travel may be to insecure areas with limited access to medical facilities and amenities.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate Child Abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.
Covid-19 Vaccine Policy for US-Based Employees
Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status. This policy is necessary to ensure not only the safety of our workforce, but the ongoing functionality of the organization.
This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.
For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided.