World Health Organization (WHO)

External Relations/Communications Officer

World Health Organization (WHO)

Job Description

The mission of WHO's Health Emergencies Programme (The Programme) is to help countries, and to Coordinator international action, toprevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.


1. Identify subjects of interest to develop and improve media/communication activities and products pertaining to the Emergency preparedness and response efforts at the country level. Design communication materials and tool sand ensure the rapid and timely dissemination of information to all partners, through traditional and social media channels.

2. Manage the development and harmonization of content for the emergency-related websites, in compliance with guidelines and standards used throughout the Organization, to ensure consistency of approach. Review and improve content and liaise with the web team at all levels on the appropriate channels for andpresentation of materials and messages and materials.

3. Co-develop, as relevant, high-quality media tools, including audio-visual, photographic and printed materials, television and radio programmes, multimedia presentations, social media, videos and 4. Work closely with the country and regional Communication Officers, if any, in liaising with the press/media to advocate and disseminate information on emergency prevention, preparedness, recovery and response strategies and efforts. Organize interviews and filming opportunities to support high-visibility of WHOachievements through television, radio and newspapers, etc .5. Prepare communication and advocacy products and statements to be used by the Resource Mobilization team to convince and encourage donors to rapidly fund the overall Health Sector response to affected populations .6. Collaborate with all relevant counterparts within the health cluster, regional and field offices, other WHO departments, UN agencies, and other partners to identify and create communication opportunities and prepare communication campaigns on specific topics.

7. Perform any other incident-specific related duties, as required by the functional supervisor.



Essential: A first universitydegree in communication, journalism, political science or international relations or related field from an accredited/recognized institute Desirable: Formal qualification in public health.Courses in communication techniques such as Graphic Design, visual language and in the useof social media.


Essential: At least five years' related experience, at the national and international level, in communication and/or advocacy, part of which supporting humanitarian emergency or health outbreak response and recovery activities.

Proven experience in writing advocacy documents and in the production of communication material Desirable: Prior working experience with WHO/UN or with an international nongovernmental organization. Experience inorganizing advocacy campaigns.

Experience in managing publishing processes.


Proven skills inthe development and implementation of communication/media products and tactics.Excellent interpersonal skills complemented by the ability to conceptualize ideas and advocate consensus.

Excellent presentation skills Ability to"think out of the box" and to make innovative proposals as related to communication. Knowledge or understanding of WHO mandate and goals in the emergency incident management context.

WHO Competencies

Teamwork Respecting and promoting individual and cultural differences Communication Building and promoting partnerships across the organization and beyond Use of Language Skills

Essential: Expert knowledge of English.

Desirable: Expert knowledge of Arabic.

REMUNERATION WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 60,962 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 1585 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other Duty Stations are encouraged to apply.
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  • WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.
  • Interested candidates are strongly encouraged to apply on-line. For assessment of your application, please ensure that your profile on Stellis is updated; all experience records are entered with elaboration on tasks performed at the time. Kindly note that CV/PHFs inserted via LinkedIn are not accessible.
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