United Nations Development Programme (UNDP)

Expert (Development of Educational Programme for Computer and Digital Literacy for Groups of Elderly People)

United Nations Development Programme (UNDP)

Job Description

  The United Nations Development Programme (UNDP) has been active and present in eastern Ukraine for the past decade, prior to the conflict, with a focus on Community Development, civil society development, and environmental protection.

Since 2015, at the request of the Government of Ukraine, UNDP has been working to address specific conflict-related development challenges built on earlier engagement and established partnerships through the Recovery and Peacebuilding Programme (hereinafter – the UN RPP).

The UN RPP is a multi-donor funded framework programme jointly implemented by several partnering UN agencies (United Nations Entity for Gender Equality and Empowerment of Women (UN Women), Food and Agriculture Organization of the United Nations (FAO), and United Nations Population Fund (UNFPA)).

The UN RPP was designed to respond to, and mitigate, the causes and effects of the conflict. It is an integral part of the UNDP Country Programme and is therefore fully aligned with the United Nations Partnership Framework. It is closely interlinked with the Democratic Governance and Reform Programme, operating nationally and in all of Ukrainian regions.

The Programme’s interventions are grouped under the following key Programme components, which reflect the region’s priority needs: Component 1: Economic Recovery and Restoration of Critical Infrastructure Component 2: Local Governance and Decentralization Reform in Ukraine Component 3: Community Security and Social Cohesion The Programme, which operates on the basis of a pooled funding arrangement, follows a multi-sector programme-based approach and is implemented using an area-based methodology. It is a unifying interventions framework funded by 12 international partners.

In 2021  UN RPP starts realization of project “Computer literacy centres for 50+”, funded by the Government of Canada. Project is a logical continuation of objectives from 2019-2020 that focused on the availability of mobile and digital services for persons affected by the conflict in Ukraine, mainly women, who have to cover long distances in order to access administrative and legal services.

In the times of technological transformations, the most vulnerable population segment is the elderly people. Opportunities to receive services via IT-technologies and Digital Platform – is a positive tendency on the one hand. On the other hand – online mode scares elderly people and limits their social and domestic activities.

At the local level, in accordance with the Ministry of social policy Order No 326 “On implementation of social-pedagogical services “University of the third age”” dd. 25.08.2011, reintegration of elderly people into active life, their adaptation to modern technologies and digital services is provided by the specific institutions so-called “Universities of the third age”, created at the territorial centres for social services. Unfortunately, organizational potential and capacity of these institutions was and still remains at the low level and does not meet the demand. It is proved by a survey on digital literacy of people, initiated by the Ministry of digital transformation and conducted by MLS group in 2019. Key finding of the survey: 30 to 44.4% of respondents from the category 50+ do not have at all or have only poor competences, necessary for safe use of most common informational and digital services (such as: searching, sorting, and analyzing of information, internet-Banking, sale/purchase via Internet, online-studying, communication and so on), and 64% of respondents are interested in studying and ready to visit Training Courses. However, the respondents emphasized, that training courses should be as simple as possible, intuitive and should consider physical peculiarities of the students.

That is why, UN RPP plans to increase the quality of social-pedagogical service “University of the third age” at territorial centres for social services in the selected communities of Donetsk and Luhansk Oblasts, ensure strengthening organizational capacity and searching new forms of operation of computer literacy centres for groups of elderly people.

In order to solve this issue, the UN RPP is looking to contract a qualified expert for improving methodological framework of local Universities of the third age (developing educational programme for computer and digital literacy for groups of elderly people), (hereinafter – the Expert).

Duties and Responsibilities

MAIN OBJECTIVES OF THE ASSIGNMENT

For proper implementation in the selected hromadas of social-pedagogical service “University of third age” at territorial centres for social services (hereinafter – UTA), following objectives should be achieved:
  • Collecting, processing and analyzing of existing methodologies and modern models of educational activities for elderly people.
  • Establishing meaningful dialogue with teachers and trainers community, founders and specialists of pilot UTA in target territorial hromadas.
  • Developing of educational programme for computer and digital literacy for groups of elderly people (hereinafter – Educational Programme) for UTA.
  • Developing guidelines with methodological recommendations for teachers of the Educational Programme (hereinafter - Guidelines).
  • Establishing volunteer-teachers community for UTA of Donetsk and Luhansk oblasts.
The Consultant will ensure the mainstreaming of gender equality considerations in all aspects of the assignment, promote a safe and enabling environment free of any kind of discrimination and abusive behaviour, respect differences and accord equal spaces and dignity regardless of personnel’s sex, ethnicity, sexual preference, gender identity, (dis)ability or other markers of identity, and use the principles of gender-responsive communications in line with the UNDP corporate standards.

SCOPE OF WORK

Following activities should be implemented within this ToR: Objectives of Stage 1. Preparation works:

  1. Develop a work plan that includes timeframe, set of characteristics reflecting links and sequence of main actions (activities) that will lead to achievement of the goal.
  2. Prepare and conduct Roundtable to discuss the scope, main objectives, methods of work, expected outputs and determine stakeholders who will join the functional group. Roundtable program, list of invited persons and agenda of the event are to be agreed with UN RPP (1(one) online event, up to 20 participants).
  3. Facilitate the establishing of the work group of pilot hromadas representatives, UTA specialists, and representatives of relevant educational institutions and civic organizations of Donetsk and Luhansk oblasts for Coordination and discussion of the project realization (hereinafter – Work Group). Composition and number of participants to be agreed with UN RPP.
Objectives of Stage 2. Evaluation of external and internal environment:

2.1. Propose and agree with UN RPP the methodology of Analysis of educational environment of IT field in UTA.

2.2. Conduct a research that covers: - legal frameworks of computer literacy faculty of UTA in different types of hromadas, taking into account the peculiarities of its functioning in Donetsk and Luhansk oblasts;
  • methodologies of formal and informal education of elderly people;
  • psychological and pedagogical factors, that determine peculiarities and perception of information by an adult person;
  • problems and needs of senior persons that arise when using digital and communication services;
  • modern models of adult education and motivation practices for their self-education, development of independent study skills to acquire new knowledge etc.
2.3. Basing on the research results, prepare a Situation analysis with recommendation on the content, structure, scope and design of Educational Programme. Take into account that Educational Programme structure should include lectures, practical and training sessions; the Educational Programme content should include, without limitation, following subjects: -             educational support of elderly people in mastering information-communication technologies; -             peculiarities of educational models for adults; -             using computer and mobile devices; -             using basic software; -             using applications and application software; -             using the Internet and online-applications; -             browsing, searching and filtering data, information and digital content; -             own inquiries and requests realization by means of digital technologies (including receiving social services) -             communication and interaction in digital community; -             safety in the digital environment; -             solving digital environment problems and lifelong studying.

2.4         At the meeting of the Work Group (1(one) online event) present a Situation analysis as well as conceptual vision of Educational Programme and Guidelines for teachers. Presentation materials for the Work Group should be prepared in PowerPoint, in Ukrainian language, at least 20 slides. Prepared materials should be agreed with UN RPP.

2.5.        Basing on the research results and discussion with the Work Group, an Analytical report should be prepared that includes following sections: Situation analysis, conceptual vision of Educational Programme, conceptual vision of Guidelines for teachers. The document should be in Ukrainian language in .docx format, minimum 15 pages ?4 and Arial 12 font size, 1.0 spacing, agreed with UN RPP.

2.6.        Final version of Analytical report to be agreed with UN RPP and submitted in user friendly format.

Objectives of Stage 3. Improving methodological and staffing support of UTA:

  1. Develop Educational Programme. The document should be in Ukrainian language, both in paper and in digital form (.docx and ready to print .pdf version, at least 40 (forty) pages A4 in 12 Arial fonts).
  2. Scope, content, design of the Educational Programme should comply with the concept approved by the Work Group and by UN RPP.
  3. Develop Guidelines for the teachers of abovementioned Educational Programme. The document should contain all necessary annexes in Ukrainian language, both in paper and digital form (.docx and ready to print .pdf version, at least 10 (ten) pages A4 in 12 Arial fonts).
  4. Scope, content, design of the Guidelines should comply with the concept approved by the Work Group and by UN RPP.
  5. Final version of the Educational Programme and the Guidelines to be agreed with and submitted to UN RPP.
  6. In cooperation with the Work Group, generate lists of potential teachers from UTA specialists, students, university lecturers, representatives of Civil Society Organizations of Donetsk and Luhansk oblasts.
  7.  Prepare and hold 2 (two) online trainings for potential UTA teachers in Donetsk and Luhansk oblasts (20 persons for each oblast). Agenda, scope, form of participants’ testing, format of training should be suggested by the Expert and approved by UN RPP.
  8.  Basing on the results of training, prepare and submit to UN RPP a report containing the list and contact information of trained teachers and recommendations for further development of volunteer  network for UTA.
EXPECTED PROJECT DELIVERABLES

Deliverables of Stage 1 (duration – 4 weeks since the start of the contract):

•    Detailed work plan is developed and agreed with UN RPP;
  • Roundtable for stakeholders is prepared and conducted, composition and number of participants in the Work Group are determined;
  • Initial report, containing deliverables of the Stage 1, is developed and agreed with UN RPP.
Deliverables of Stage 2 (duration – 12 weeks since the start of the contract):

  • The research of educational environment in UTA and existing methodological base for computer literacy faculty of UTA is prepared and conducted;
  • Situation analysis, conceptual vision of Educational Programme and methodological recommendations for teachers are presented and approved at the meeting of the Work Group.;
  • Final version of Analytical report, approved by and submitted to UN RPP;
  • Interim report, containing deliverables of the Stage 2, is developed and agreed with UN RPP.
Deliverables of Stage 3 (duration – 20 weeks since the start of the contract):

  • Educational Programme is prepared in accordance with ToR, approved by and submitted to UN RPP;
  • The Guidelines for teachers are prepared in accordance with ToR, approved by and submitted to UN RPP;
  • 2 (two) online-trainings for Program teachers are prepared and held;
  • According to the results of the training a report with recommendations for further development of volunteer network for UTA is issued, approved by and submitted to UN RPP;
  • Final report for the project realization is developed and agreed with UN RPP.
PAYMENT SCHEDULE

UNDP will pay the negotiated amount in 3 tranches according to the following payment schedule: - First payment after the initial report is elaborated and approved (20%); - Second payment after the interim report is elaborated and approved (40%); - Third payment after the final report is elaborated and approved (40%).

 MONITORING/REPORTING REQUIREMENTS

The Expert will work under the overall guidance of the Programme Coordinator and direct supervision of the UN RPP Fiscal Decentralization Specialist. The Expert will report weekly to the UN RPP Fiscal Decentralization Specialist.

Moreover, the Expert shall provide one initial report, one interim report, and one final report according to the schedule set out in these Terms of Reference. The interim report will include the work progress, as well as issues to be addressed. The final report will include achievements, lessons learned and recommendations for further actions.

All materials/analyses/studies of the UN RPP are submitted electronically (formats of * .docx, * .xlsx, * .pptx, * .pdf) on electronic source or in the form of electronic communication. The materials/studies/reports shall be written in Ukrainian.

The payments will be effected upon the full completion and acceptance of the contract’s obligations followed by the Programme Coordinator’s signing the acceptance certificate.

.  DOCUMENTS TO BE INCLUDED WHEN SUBMITTING PROPOSALS

The applicants shall submit the following documents:
  • Personal CV including information about previous experience in similar projects/assignments and contact details for the commission’s members.
  • Financial proposal using the UN RPP template (will be provided by UNDP later)
  • Duly accomplished Letter of Confirmation of Interest and Availability using the template provided by the UN RPP. (will be provided by UNDP later)
  • 2 positive references from previous contractors/employers.
FINANCIAL PROPOSAL

? Lump-sum contract

The financial proposal shall specify a total lump sum amount and payment terms around specific and measurable (qualitative and quantitative) deliverables (i.e. whether payments fall in instalments or upon completion of the entire contract). The payments are based upon outputs, i.e. upon delivery of services specified in the TOR. To facilitate the Commission’s work when comparing financial proposals, it will include a breakdown of this lump sum amount.

The Expert will be responsible for all personal administrative expenses associated with undertaking this assignment, including costs for organizing and conducting events, printing, stationery, telephone and electronic communications, as well as report copying.

Travel costs

All envisaged travel costs shall be included in the financial proposal. This will include all travels to join duty station/repatriation. In general, UNDP shall not accept travel costs exceeding those of an economy class ticket. If the Expert wishes to travel higher class, he/she may do so at his/her own expense. In cases of unforeseeable travel, the payment of travel costs including tickets and accommodation shall be agreed between the relevant department and individual Expert before travel and will be reimbursed.

EVALUATION OF APPLICANTS

UNDP will apply a two-stage evaluation procedure for evaluation of technical bids, which will be considered before any price bids. Technical part will be evaluated basing on compliance with ToR. Following criteria will be considered as follows: 1. Complete higher education in the field of Humanities, Social Sciences, Education, Computer Science and information technologies or in other related fields - 10 points maximum: specialist / master’s degree - 7 points, PhD - 10 points.

2. Teaching experience in the field of computer science and information technologies - 15 points maximum: 5 years - 12 points, 6- 7 years - 13 points, 8-9 years - 14 points,  10 years and more - 15 points.

3. Experience in coaching affairs in the field of informal education of adults – 15 points maximum: 3 years - 10 points, 4 -6 years – 12 points ,  7 years and more - 15 points.

4. Proven experience of authorship/co-authorship in educational programmes, methodological recommendation in the field of digital competences - 15 points maximum:  2 successful cases - 10 points,  3 and more successful cases - 15 points.

5. Proven experience of authorship/co-authorship in methodological recommendation/guidelines for teachers/trainers - 15 points maximum : 1 successful case - 10 points,  2 and more successful cases - 15 points.

Maximum number of points - 70 EVALUATION METHOD:

Aggregated analysis

Contract awarding to a bidder, whose bid was evaluated as follows: ?) sensitive / compatible /acceptable and ?) received highest aggregated score from previously indicated set of weighted technical and financial criteria, specific to the request.

* Weight of technical criteria: 70% * Weight of financial criteria: 30% Only those bidders, who managed to obtain at least 70% from maximum available technical score (49 points), will be considered to financial proposal evaluation Maximum number of points, that can be received form financial proposal, are given to the lowest price offer and equals to 30 points. All other financial proposals will be evaluated and get points as follows: 30 points [maximum number of points, available for financial part] x [lowest of all evaluated price bids among respective bids] / [offered price].

The bid with the highest aggregated score after summing up technical and financial offers will be considered as the most appropriate bid and will get contract awarding.

Maximum available technical score - 70 points.

Competencies

Ethics and values:
  • Demonstrating and promoting the highest standards of integrity, impartiality, fairness, and incorruptibility in all matters affecting his/her work and status;
  • Ensures the mainstreaming of gender equality and women’s empowerment considerations in the field of expertise
Organizational awareness:
  • Ability to lead the development, implementation supervision, monitoring, and evaluation of development projects;
  • Ability to lead strategic planning, change processes, RBM, and reporting;
  • Developing and empowering people, coaching, and mentoring;
  • Self-development, initiative-taking.
Working in teams:
  • Acting as a team player and facilitating the teamwork.
Communicating information and ideas:
  • Facilitating and encouraging open and effective communication within a team;
  • Delivering verbal/written information in a timely, clear, organized, and easy-to-understand manner;
  • Informing and transparent decision making;
Accepting responsibility for the quality of the outcome of his/her decisions Corporate competencies:

  • Demonstrating integrity by modelling the UN’s values and ethical standards;
  • Treating all people fairly.

Required Skills and Experience

1. Complete higher education in the field of Humanities, Social Sciences, Education, Computer science and information technologies or in other related fields.

2.  At least 5-year of teaching experience in the field of computer science and information technologies.

3. At least 3-year experience in coaching affairs in the field of informal education of adults.

4. Proven experience of authorship/co-authorship in educational programs, methodological recommendation in the field of digital competences (2 samples and more).

5. Proven experience of authorship/co-authorship in methodological recommendation/guidelines for teachers/trainers (at least 1 sample).

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