Concern Worldwide

Erne Programme Manager

Concern Worldwide

Job Description

  This is a 12 month, extendable, new role based in Bentiu, Unity State, South Sudan with frequent travel to Juba and other locations as required.

The position is Grade 3 (€37,988 to €42,209 per annum).

You will report to the Area Coordinator in Unity State and will work closely with the Deputy Programme Director as well as with their dedicated programme managers and project officers for the programme. At the HQ level you will work closely with relevant Technical Advisors (Nutrition, Cash, WASH) and with the different support teams to ensure smooth implementation of the programme with high quality.

The ERNE programme in South Sudan is part of a multi-country, multi-annual programme funded by ECHO. You will closely coordinate with the ERNE Programme Support Unit Coordinator based in HQ in charge of ensuring the overall coordination and management of ERNE Programme.

Your purpose:

To manage and coordinate Concern South Sudan ERNE programme based on the overall programme strategy and in line with grant management and monitoring systems set for the programme. The ERNE programme covers nutrition, health, WASH and early warning, early action (EWEA) interventions to prevent malnutrition. This role has a strong technical component and, in addition to the overall management of the programme, you will contribute Technical Support to the EWEA component of the programme. With primary focus on the Early Warning Early Action (EWEA) component of the programme, you will focus on information, risk analysis and putting comprehensive plans in place to make sure that Concern, under the ERNE programme, acts when a warning warrants a response. You will work closely with stakeholders, including local communities, to establish community centred Early Warning Systems. You will also ensure accountability and learning within the programme. You will be the principal liaison between Concern HQ-based ERNE Programme Support Unit, the implementing teams at field level, and other relevant stakeholders to the programme.

You need to be dynamic, experienced in programme implementation, managing partnerships, and coordinating with government entities, partner organizations, and programme stakeholders.


Programme Management

o Providing overall leadership, management and strategic direction for the ERNE programme; o Ensuring the ERNE programme achieves agreed outputs, outcomes and targets o Oversee the ERNE programme Administration, implementation and financial management to ensure that activities aligns with programmatic approach, budget allocations, Concern policies, and ECHO regulations and procedures; o Provide direction and guidance to the ERNE programme staff on compliance issues, procurement standards/requirements, and other administrative elements of the programme.

o Ensuring consistency in understanding amongst the team of the programme logframe, monitoring, funding and reporting requirements for the ERNE Programme.

o Leading the implementation of the work plans and ensure the programme responds to changing conditions and operating environments; o Working closely with the Concern WASH, CASH and Nutrition Advisors to ensure a comprehensive integrated approach to meet the programme objectives o Coordinate the development and implementation of the programme operational procedures, adapting the technical resources and tools as needed in line with the local context.

o Responsible for monthly, quarterly and annual programme reporting, including progress on indicators and objectives reported internally and by local partners and for ensuring consolidation of South Sudan reporting based on HQ Programme Support Unit and donor’s requirements.

o Ensure all programme details and reports are kept up to date on Concern’s Grant Management System (GMS) o Represent the ERNE programme at conferences, working groups, and meetings and maintain positive relationships with implementing partners, local authorities, and the various office teams; o Identify technical assistance needs and training resources among programme staff, partners, government counterparts and beneficiaries and coordinate the provision of technical assistance.

Technical EWEA

o Manage the implementation of Concern’s ERNE programme, with a particular focus on supporting the implementation of the EWEA/Cash focused activities o Monitor local, national and international sources of early warning information, ensuring that this information is integrated into programme area monitoring system.

o In collaboration with the M&E team, conduct needs assessment, monitoring and evaluation; determine the thresholds for triggering early action and cash by promoting and respecting gender and equality aspects in all steps.

o Work with communities to define existing coping and early warning/responses.

o Liaise with the ERNE field programme, logistics, and finance units to ensure that technical support on cash transfers, including market and risk analysis to select the most appropriate transfer mechanism, preparedness including beneficiary selection, developing framework agreements, risk management and monitoring, is in line organisational guidelines and incorporated in EWEA actions.

  • Provide all necessary information to the Area Coordinator, DPD and PD in the decision making processes to determine where the thresholds are for triggering early action
  • Liaise with HQ based Early Warning and Early Action Advisor, DRR advisor and Humanitarian Advisor on early warning and early response related interventions.
  • Provide necessary technical guidelines and recommendations on the most appropriate transfer mechanism, preparedness including beneficiary selection, developing framework agreements, risk management and monitoring.
Human Resources

Currently there are no direct reports to this position. The job holder will support the Area Coordinator through coordination and collaboration with: o Identifying technical assistance needs and training resources for programme staff, partners, government counterparts and beneficiaries and coordinate the provision of technical assistance.

o Provide guidance and support to the programme staff, together with the Area Coordinator and Deputy Programme Director, to ensure they have clear objectives and received regular support, coaching and supervision.

o Ensure the programme is appropriately staffed, ensure that all reporting team have accurate and up-to-date JDs, sets of agreed performance objectives for all direct reports and that their Performance Development and Review is completed timely.

o Effective use of the PDR including establishing clear, measureable objectives, ongoing feedback, periodic review and fair and objective appraisals. Incorporate staff learning and development plan in the PDR and team building process.

o Ensure staff include accurate time allocation for ERNE on their monthly time-sheet.

Financial Management

o Ensure conformity with agreed Concern South Sudan ERNE programme budget, including co-fund commitments.

o Responsible for reviewing monthly management accounts including transactions, providing monthly feedback by the deadline on any corrections, missing transactions and justification for over/under spends and preparing monthly forecasts.

o Responsible for quarterly analysis of the programme budget, target settings and reviewing spends with Concern staff and consortium partners, especially on burn rate and variances.

o Assist in the preparation of the consolidated financial report as pert the contractual obligations.

o When necessary, take the initiative in leading the proposal/budget revision processes Monitoring and Evaluation

o In collaboration with the Concern South Sudan Programme Quality Coordinator and MEAL Team, and the HQ Programme Support Unit Meal Coordinator, support the roll out of robust M&E mechanisms, programme monitoring tools and efficient systems to ensure high quality implementation.

o In collaboration with the Programme Quality Coordinator and M&E Manager, contribute to the production of capitalization report including lessons learnt and recommendations for future capacity development based on programme experience.** o In collaboration with the Programme Quality Coordinator and M&E Manager, contribute to the drafting of learning papers based on the programme implementation and share with partners and stakeholders, to be incorporated into future preparedness and responses.

o Ensure that the crosscutting issues and in particular gender considerations and conflict sensitivity are prioritized while implementing programme action plans.

o In collaboration with the MEAL officer, ensure monitoring data is regularly collected, analysed and reported to the HQ PSU.

o Ensure the work plans are on track and report any amendment or significant changes to your line manager o Ensure appropriate reporting tools are in place, if not already in place to ensure reporting formats are understood and used by staff and provide the information required for high quality donor reporting purposes. Provide regular feedback on reports.

o Undertake monitoring visits to the field sites locations covered by Concern and provide feedback to partners and programme team and MEAL TA for adjustment and improvement Liaison and Coordination

o Serve as overall communications/liaison with the ERNE Programme Support Unit (PSU) at HQ and with key stakeholders including government representatives of programme area.

o Liaise with other NGOs/INGOs, relevant government agencies and the ECHO country office to ensure coordination and learning across partners.

o Lead on any donor field visit preparation o Be responsible for the representation of Concern to government, UN agencies and other NGOs in relation to the programme Accountability

o In collaboration with the PQU/M&E Manager and Technical Advisors, be responsible for coordinating and documenting programme activities (includes case studies, etc.) o Ensure the programme is in line with Core Humanitarian Standards (CHS) by ensuring the roll out of the accountability plan.

o Roll out a robust Complaints Response Mechanism (CRM) for the ERNE programme in alignment with overall CRM processes in the programme area, including documented consultation and participation of communities, documented information to communities on appropriate behaviour and how to report, appropriate mechanisms to report, and active monitoring and response to complaints.

o Communication, information sharing within the programme and promoting participation of staff, beneficiaries and other stakeholders to all the steps of the programme cycle.

o Contribute to relevant and secure spaces to archive good documentation (Server Folders, Yammer etc) Your skills and experience will include:

· Bachelor’s degree in a relevant field or advanced degree in Disaster Risk Reduction, Public health, Agriculture, Climate Studies, Economics, Business Management, International Development, or other relevant subjects; · At least five years’ experience in similar coordination/programme management position with technical expertise on disaster risk reduction, resilience building and social safety net.

· An understanding or experience of integrated programming, including nutrition, health and WASH.

· Experience of achieving results within difficult working environments; · Strong presentation, communications and interpersonal skills and ability to interact productively with partners and stakeholders (community, government technical services and institutions).

· Solid experience in resilience building and disaster risk reduction interventions, early warning and early action interventions, social safety net and cash based programming.

· Experience in interpreting forecasting information · High level of demonstrated competence in the area of cash transfers as a social safety in humanitarian programming and/or DRR · Experience in security management in an insecure context including Remote Management
  • A strong understanding of inequality issues in relation to food security and livelihoods programmes.
  • Strong experience on market monitoring, risk and vulnerability analysis and surveys.
· Ability to work independently and manage a high volume work flow.

· relevant computer software skills, including at a minimum, MS Office, etc.

We would also like:

· Master’s degree in a relevant field · Experience in implementing early warning – early action activities or rapid response mechanism · Experience in implementing cash transfer programming · Experience in crops and livestock market systems and experience in implementing livelihood programmes in emergency context · Excellent oral and written communication skills in English as well as in Arabic language · Ability to work under pressure and to strict deadlines; · Experience of frequent to rural field locations and spend periods of time in fairly basic conditions.

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