World Bank

Engineering Supervisor (Plant Operations)

World Bank

Job Description

Engineering Supervisor - Plant Operations

Job #: req10595 Organization: World Bank Sector: Facilities Management Grade: GE Term Duration: 3 years 0 months Recruitment Type: Local Recruitment Location: Washington, DC,United States Required Language(s): English Preferred Language(s): Closing Date: 2/26/2021 (MM/DD/YYYY) at 11:59pm UTC Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending Extreme Poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. Visit

Reporting to the Managing Director and WBG Chief Administrative Officer (MDCAO), the Global Corporate Solutions Department (GCS) brings together the functions of Corporate Security (GCSSC), Corporate Real Estate (GCSCR), and Corporate Services (GCSCS). GCS is led by a Director.

GCS's Corporate Real Estate Division (GCSCR) supports IBRD, IDA, MIGA, and ICSID in realizing and executing their real estate needs worldwide. It is a key interlocutor between Senior Management, operational management, and staff of IBRD, IDA, MIGA, and ICSID. GCSCR's primary purpose is to create strategic, cost effective, functional, efficient, and safe real estate solutions for its clientele.

To achieve its purpose, GCSCR, led by a Senior Manager, is structured into two main units, each led by a Manager: (i) HQ Real Estate Development and Management; and (ii) Global Real Estate Development and Management. GCSCR also acts as the Secretariat for the WBG's Real Estate Governance Framework, including supporting the WBG Real Estate Governance Council, chaired by the MDCAO, and the Real Estate Governance Group, chaired by the Director, GCS. GCSCR is comprised of approximately 70 staff, leverages over 500 contractors, including for facilities management at HQ, and manages an annual facilities capital investment plan of around $30 million at HQ. GCSCR works closely with the Regions on the Bank's more than 100 country offices and manages several of the Bank's owned (and larger leased) country offices.

The position is accountable for overall supervision of all plant operations-related functions within a building(s) of the Bank's Headquarters Campus. The incumbent directs the activities of a team of Engineer Mechanics (Grade GC), Operating Engineers (Grade GD), and contracted maintenance support. The incumbent ensures that the planned preventive maintenance program, service response, and Emergency repairs are addressed in the most cost effective and expedient manner.

Roles and Responsibilities:

The Engineer Supervisor reports to the GCSHQ Project Manager and is responsible for the following tasks:
  • Ensures continuous, uninterrupted operation of the engineering systems serving the assigned buildings and provides the proper environmental conditions for all spaces as per industry guidelines and operating procedures.
  • Develops and oversees implementation of the annual preventive maintenance program for all facilities equipment and systems in the assigned buildings. Incumbent is responsible for the accuracy of the preventive maintenance data base program for the assigned building and to provide timely reports on current trends and data points.
  • Reviews plans for construction activities in the assigned building providing quality control for standards regarding heating, ventilation and air conditioning systems and provides input and approval on final construction documents.
  • Coordinates with the Building Manager and staff in GCSHQ and provides support as needed on all projects to ensure integrity of MEP systems are not compromised.
  • Assists in the development of annual budget requirements for the assigned buildings and monitors expenditures for utility usage and contracted services. Initiates, reviews and approves proposals and invoices for work that is done within the assigned buildings.
  • Monitors the condition and efficiencies of all engineering systems and equipment and provides input on repair and/or replacement projects to the GCSHQ Project Manager as part of the Capital Improvement Program.
  • Advises GCS communications team of all scheduled and emergency interruption to HVAC, Plumbing and FLS services to ensure timely announcements to affected staff and units (i.e. Helpdesk, Security, affected staff, other units).
  • Monitors service requests in order to ensure that remedial action is taken, noting trends and escalating as needed.
  • Maintains a client focus and establishes a professional rapport with occupants of the assigned building.
  • Directs and monitors the performance of staff members assigned to the engineering team and provides performance evaluations, direction on Career Development, coaching and counseling as needed.
Selection Criteria

  • Masters with 2 yrs or equivalent combination of education and experience. It would be desirable at least fifteen years' experience in the operation and maintenance of physical plants for large office buildings or equivalent facilities with complex engineering/plant operation facilities.
  • Must possess 3rd Class DC Steam Engineer's license or equivalent.
  • In-depth understanding and technical knowledge of mechanical equipment and control systems.
Proven ability to supervise, coach and train others in the performance of all duties and functions associated with plant operations.

Proven ability to bring project work to an efficient/timely conclusion.

Proven ability to work effectively in a team-oriented, diverse multi-cultural environment.

Full knowledge/understanding of Building Automation Systems (BAS) preferably Siemens Apogee.

Working knowledge and experience in facilities Management Systems and work order management programs (i.e. Tririga).

Effective verbal and written communication skills.

  • Tasks and Workflow Management - Has good organizational skills, and the ability to work capably in a fast-paced, deadline-oriented environment, managing multiple tasks within tight deadlines.
  • Maintenance and Building Engineering Skills - Has working knowledge of HVAC systems, and ability to troubleshoot, maintain, repair and, in some cases, install such systems.
  • Systems Maintenance - Has ability and technical expertise needed to perform assigned maintenance jobs.
  • Facilities Troubleshooting and Repairs - Has ability to diagnose basic problems and perform basic repairs.
  • Building Automation and Facility Maintenance Management Systems - Has in depth knowledge of BAS and FMMS systems.
  • Client Orientation - Able to interact with clients with discretion and diplomacy. Demonstrates ability to resolve complex client related issues. Displays understanding of relevant internal and external factors and their impact to the client.
  • Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.
  • Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
  • Knowledge, Learning and Communication - Able to communicate in a constructive and professional manner. Can assist in the preparation of written materials in accordance with WB administrative guidelines and best practices. Able to contribute to unit's knowledge sharing.
  • Business Judgment and Analytical Decision Making - Able to effectively and independently provide general research support. Demonstrates ability to assess situation and make sound judgment on action needed.
Poverty has no borders, neither does excellence. We succeed because of our differences and we continuously search for qualified individuals with diverse backgrounds from around the globe.
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