Emergency Senior Officer


Job Description

  GOAL an International Humanitarian Organisation has had a presence in Turkey since 2013 and has been contributing to the migrant response since 2016 with a focus on responding to needs in health service delivery, social safety nets and the protection of vulnerable and marginalised migrants in southern Turkey.

GOAL has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL is working in Idleb Governate and Norther Aleppo, both through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, and provision of Water, Sanitation and Hygiene (WASH) through support to Water units, as well as emergency support to recently displaced households.

Job purpose:

The Emergency programme senior officer will provide critical support to GOAL’s Emergencies Response programmes. Working out of GOAL Syria’s support office in Turkey, he/she will report directly to the Emergencies Program Coordinator and will be closely involved in all aspects of GOAL’s work in these sectors, with a particular focus on Coordination with GOAL’s Emergencies partners on programme implementation, planning, reporting and documentation.

This role will support and follow up on the preparation of key documents such as beneficiary lists, verification, distribution, and programmatic reports from partners on regular bases.

Duties and Responsibilities:

  • Provide Project Management Support to Syria Emergencies programme staff.
  • Provide a weekly report to Emergencies Manager on partner activities.
  • Provide monthly reports to Emergencies Coordinator on GOAL Emergencies programming to be submitted to the NFI and Shelter Cluster, Food security cluster, CWG and other relevant cluster by Emergencies Coordinator.
  • Represent GOAL in clusters and working groups meetings.
  • Provide support on stock management – raise procurement requests and monitor stock levels.
  • Provide support to the emergency response programme, the North Syria Response Facility (NSRF), as required
  • Roll out the newly designed Emergency Management Information System (MIS) in coordination with the field teams.
  • Provide timely assistance and feedback to field teams on data issues and perform remedial action to address any Data Collection, entry and cleaning issues on the server.
  • Improve on program related trackers and tools for both GOAL and partners, such as program master tracker, payments tracker, rapid need assessment (RNA) tool.
  • Conduct Analysis on data and present findings to Emergency Coordinator.
  • Support in preparing the CICs used for opening new response windows.
  • Ensuring data collection tools are fit for purpose and providing revisions when necessary.
  • Help in developing the tools necessary for the work of the program and to cope with the indicators in the proposal.
  • Support the Emergencies Coordinator to populate donor reports with data.
  • Ensure accurate and up-to-date information is maintained for Emergencies programme activities.
  • Use Power Bi Application to enter the data on daily basis and secure quick access to safe data for both GOAL and partners.
  • Ensure regular and consistent updating of Emergency beneficiary and assistance delivery via appropriate reporting software/platforms.
  • Act as focal point for partners for request and delivery of supplies, warehousing, delivery and other logistical arrangements in the field.
  • Liaise with colleagues in the partners’ areas in Syria to ensure effective beneficiary selection, verification, distribution, monitoring and evaluation, and further improve information flow between partners’ areas and GOAL team in both Syria and Antakya.
  • Review and conduct a desk verification on all documents/ forms received by the partners working in the relevant sector.
  • Keep constant coordination with other humanitarian agencies to ensure effective response to affected people.
  • Any other task requested by line manager (Emergencies Coordinator).
Requirements (essential)

  • Turkish Citizenship
  • University degree in Computer Science, Business Administration or related university degree.
  • Able to work legally in Turkey.
  • Excellent knowledge of Computer Applications including programming, Microsoft Excel, power bi, Arcgis, KOBO, CommCare
  • At least 2 years of experience in food, NFI, Livelihood or cash programme implementation
  • Experience in a coordination/administration role
  • Good interpersonal and communication skills (written, spoken), demonstrable excellent writing skills in English and Arabic spoken and written.
  • Strong understanding of M&E principles, methodologies, data collection, analysis, and interpretation
  • Willingness to work long hours under significant pressure.
  • Commitment to beneficiary accountability and humanitarian principles
Requirements (desired)

  • Familiarity with digital data gathering platforms and software.
  • Experience of working remotely.
  • Demonstrated capacity in meeting the deadline.
  • PMD Pro 1 Certificate
General terms and conditions


Children and vulnerable adults a must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Accountability within GOAL

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:
  • Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, Data Protection and confidentiality, do no harm principles and unacceptable behaviour protocols.
  • Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
  • Report any concerns about inappropriate behavior of a GOAL staff or partner.
This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated. Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible. Thank you.

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