Norwegian Refugee Council (NRC)

Emergency Response Officer

Norwegian Refugee Council (NRC)

Job Description


Generic responsibilities (max 10)

The responsibilities shall be short and essential. 

  1. Details belong in the Work- and Professional Development Plan.
  2. Adhere to NRC policies, tools, handbooks and guidelines
  3. Assist with the implementation of the support function portfolio according to plan of action
  4. Prepare and develop status reports as required by management
  5. Ensure proper filing of documents 
  6. Promote and share ideas for improvement of the support function
  7. Teamwork s essential. Working as part of a team

    Specific responsibilities

    These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

    • Provide support to the periodic progress reports and other documents related to RRM.
    • In Coordination with the field teams, AM, Support staff, and Partners plays a direct role in implementing Emergency projects as required.
    • Implement Emergency Response plans and support the management of budgets and timelines, as appropriate.
    • Closely monitor events in the humanitarian issues, to advise and work on program activities and approaches, when necessary.
    • Conduct regular reviews with the Emergency Team Leader of progress against indicators, lessons learned, and challenges encountered, in order to ensure the achievement of performance targets and adherence to technical standards, best practices and donor guidelines.
    • Ensure quality implementation of RRM projects at field level taking into consideration appropriate response modalities and the needs of the most vulnerable.
    • Collect data, prepare and submit required reports to Emergency Team Leader for emergency projects, including donor and private funds narrative reports, monthly performance indicator tracking tables, baseline and final evaluation reports, and others.
    • Accept guidance from the M & E Team to ensure the development of and provide oversight to internal Monitoring and Evaluation systems to ensure high quality programming, facilitate fulfilment of donor reporting requirements, track achievements against project indicators, and support evidenced-based decision making and proposal development for future programming.
    • Implementing the RRM response with other humanitarian partners possessing emergency response capacity to avoid overlapping / facilitate synergies.
    • Provide data for rapid Needs Assessment reports using defined RRM format, and within established deadlines, providing clear operational recommendations for intervention
      • Degree in Social Sciences: Anthropology, Sociology and other Related Areas
      • Previous experience working in a humanitarian / recovery context;
      • Previous experience working in complex and volatile contexts
      • Documented results related to the position’s responsibilities
      • Knowledge of SPHERE, Do No Harm, humanitarian Principles and other Humanitarian Standards is highly desired. 
      • Knowledge of English 
      • Strong computer skills including Microsoft Office is a must.
      • Knowledge of local language  such as : Macua, Kimwani and Makonde
      • Local knowledge of context is a must. 
      • Previous experience working in humanitarian and / or recovery is strongly recommended.
      • Ability to represent NRC with the highest standard is a must The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

        The Internal Displacement Monitoring Centre (IDMC) is the world’s authoritative source of data and Analysis on internal displacement. Since our establishment in 1998 as part of the Norwegian Refugee Council (NRC), we offer a rigorous, transparent and independent service to the international community, and inform policy and operational decisions to improve the lives of people living in, or at risk of, internal displacement.

        With a team of more than 30 people in Geneva and an annual budget of over 5 million USD, we monitor more than 130 countries in the world for which we provide verified, consolidated and multi-sourced estimates of the number of people internally displaced or at risk of becoming displaced by conflict, violence, disasters and Development Projects. We complement this global data with interdisciplinary research into the drivers, patterns and impacts of internal displacement. Using this evidence, we provide tailor-made advice and support to inform global, regional and national policy-making. Our data and evidence are published on our website and via our Global Internal Displacement Database ( Our flagship report, the Global Report on Internal Displacement (, published every year in May, is the world reference on IDP statistics, featuring trends and thematic analyses, country and regional spotlights.

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