Plan International

Emergence Response Manager

Plan International

Job Description

  Plan International is a rights-based development and humanitarian organization working for better lives for all children. We are independent of government and have no political or religious affiliation. Our purpose is to strive for a just world that advances children’s rights and equality for girls. We have been building powerful partnerships for children for more than 80 years, and are now active in more than 70 countries.

Our global strategy has a specific focus on girls, as they are often the most marginalized and most often left behind. We have committed ourselves to the ambitious target of reaching 100 million girls over 5 years, to ensure they can learn, lead, decide and thrive. This is our contribution to reaching the sustainable development goals, and in particular the goals on gender equality. Our organization is transforming itself to meet this enormous challenge everywhere we work. We need bold, forward-thinking and innovative individuals to lead our country operations, driving change and delivering results that will allow us to reach our target of 100 million girls.

In Mozambique we are working to eradicate early marriage and early pregnancy through projects that focus on adolescent girls in Inhambane Sofala and Nampula provinces. These projects are programmed along our three strategic pillars: Girl Education, Sexual Reproductive Health Rights, Youth Economic Empowerment and Climate Change. Our work is gender transformative and includes influencing work at national and sub-regional level.

The Emergency Response Manager will provide leadership and strategic direction to all humanitarian programme of the evolving displacement crisis in Mozambique specifically in the northern region. The post holder will lead the Program Design, implementation, monitoring & evaluation in line with the global minimum standards. The post holder will oversee resource mobilization, networking, coordinating, documenting, dissemination; advocating and also responsible for the quality and effectiveness of Plan’s emergency response within his/her designated area of responsibility management scope, reporting lines, key relationships Direct reports: TBC Key relationships

Internal • Country Leadership/Management Team members • Internal technical networks as relevant • Global and Regional functional and thematic leads • Functional departments Heads • Plan Inc. National Organizations • Plan Inc. Liaison Offices External • National and Local authorities • Partner organisations • Civil Society Organizations • Youth and youth organisations • Other INGOs • Donors and foreign missions UN agencies and Cluster and working group members IN EDUCATION Level of contact with children

Mid contact: Occasional interaction with children Physical Environment

· Typical Office environment with 50% travel in Country.

Accountabilities and MAIN WORK ACTIVITIES Programming (30%)

  • Oversee the management of the Northern Mozambique displacement response in Nampula, and Cabo Delgado, ensuring response activities are in line with Plan International’s standard policies and procedures.
  • Lead on the development and regular update of the northern Mozambique Emergency Response Plan, clearly defining key priorities in line with Plan International’s expertise.
  • Lead and manage rapid needs assessments in the northern displacement, ensuring a clear focus on the specific needs of children and particularly girls. Based on the outcome of the needs assessments provide recommendations to the Country Director and senior management team on programming options and priorities.
  • Support the selection of local partner organisations, ensuring alignment with Plan International’s approach and programming priorities in humanitarian crises.
  • Support programme technical specialists to ensure programmes are of high quality and have direct positive impact on children affected by crises.
  • Ensure appropriate programme quality standards are used in the design and implementation of programmes, particularly SPHERE and its companion guides (such as Child Protection Minimum Standards and Minimum Standards for Education Preparedness, Response and Recovery (INEE)) and the Core Humanitarian Standards (CHS).
· Overall responsibility for preparation of quality reports and updates on the northern displacement for different Plan Entities and external actors such as donors, UN.

Fundraising (15%)

  • Develop an appropriate grant pipeline in collaboration with BDM at Country Office
  • Work closely with BDM to develop appropriate funding submissions to institutional donors.
  • Identify potential in-country funding streams and work with BDM to submit funding proposals to these.
  • Oversee the development and updating of the funding tracker for the Nampula and Cabo Delgado response.
Working in Partnerships: Representation, communication & relationship building (15%)

· Represent Plan International with the host Government in the province and in the northern districts, highlighting key issues of concern impacting on children and in particular on girls.

· Ensure effective representation of Plan International’s humanitarian response to local authorities, donors, working groups, clusters, task forces, and other members of the humanitarian community · Establish and maintain strong relationships with key national partners and coordinate with other INGOs with humanitarian capacity, including government and UN colleagues
  • Engage with relevant humanitarian fora and clusters in Nampula, Cabo Delgado and affected provinces, ensuring appropriate information is provided in a timely basis (eg 4Ws).
· Ensure establishment and maintenance of strong working relationships with local communities, community-based organisations and other local authorities as appropriate.

· Provide overall strategic oversight in the identification and engagement of partners while ensuring alignment with Plan International’s approach and programming priorities in humanitarian crises.

· Establish and maintain constructive working relationships, with other NGO’s, UN agencies, host government, bilateral and multilateral donors, and other principle stakeholders including the UNHCR and UNICEF.

  • Ensure the Country Director and the Country Management Team are kept informed about assessment progress, emergency response implementation and strategies, project plans, progress reports, budget and other significant developments.
  • Represent and build the profile of Plan International Mozambique on emergency work and maintain adequate accountability and transparency in our work
Operational Support (15%)

  • Supervise local operational support functions where needed (finance, HR, logistics)
  • Ensure standard Plan International systems and procedures are followed.
  • Ensure compliance with national legal requirements
  • Together with the in-Country Security manager monitor local security situation, develop appropriate security guidelines and Standard Operating Procedures (SOPs)
Operations (10%)

  • Ensure that administrative support functions are established and maintained in accordance with Plan International administrative policies and procedures
  • Coordinate mobilisation of financial resources related to emergency activities;
  • Ensure with the Procurement & Logistics Manager/Officer the establishment and maintenance of a functional procurement and supply chain management system;
  • Support the Procurement & Logistics Manager/Officer with the timely and appropriate delivery of all logistics support.
  • Develop appropriate operating budgets for the emergency response.
  • Ensure compliance with donor requirements.
Human Resources (10%)

  • Outline the composition of the local emergency team, ensuring clear reporting lines and job descriptions
  • Ensure all Emergency Response personnel understand and carry out their duties in accordance with Plan International’s humanitarian values and principles.
  • Conduct performance appraisals for Emergency Response Team staff and ensure regular feedback and mentoring on individual performance is provided
  • Information Management (5%)
  • Ensure sitreps are prepared timely and shared with DRM for review and signoff by the CD. Ensure timely dissemination of situation reports and fundraising material to Plan country office for sharing with other Plan entities
  • Ensure appropriate information is shared within the CO and is uploaded to the organisational intranet.
Reporting (%)

· Overall responsibility for preparation of quality reports and updates for Plan Entities and donors/stakeholders such as SitReps, etc.

Safeguarding Children and Young People and Gender Equality and Inclusion (GEI) (%)

· Understands and puts into practice the responsibilities under Safeguarding and GEI policies and Plan International’s Code of Conduct (CoC), ensuring that concerns are reported and managed in accordance with the appropriate procedures.** · Ensures that Humanitarian Program staff are properly inducted on and understands their role in upholding Plan International’s safeguarding and GEI policies;** · Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in project design, during implementation and as principles applied in day-to-day work of Programme team; ** · Ensures that Plan Mozambique contributes to Plan International’s global efforts to ensure safeguarding and GEI, including making sure that relevant reporting and data are submitted. ** Leadership COMPETENCIES · Setting and communicating ambitious but realistic work goals and priorities, explaining how these contribute to Plan International's purpose.

· Setting high standards for self and others' behaviour, inside and outside work. Championing our values and commitment to rights, gender equality and safeguarding. Supporting the health, well-being and both physical and psychological safety of our staff, including their safety to speak out.

· Holding self and others to account for what we have agreed, dealing with poor performance quickly, firmly and constructively.

· Creating a positive team spirit, helping people work well together, to reflect and continuously improve the efficiency and quality of what we do.

· Collaborating with team members, colleagues and partners in finding creative solutions to problems by sharing information, experience and ideas and actively seeking their input.

· Motivating and developing others by taking an interest, giving constructive feedback and praise, ensuring they are properly trained and helping them develop their potential.

· Positive about change and supporting others in adjusting to it, helping them understand.

Business Management COMPETENCIES · Articulates the purpose, values, and global strategy to a range of audiences. Can explain how Plan International will deliver on its objectives through the theory of change and communicates the implications for their team.

· Understands the purpose, lines of accountability and decision-making capacity for each structural element of the organisation. Helps their team to understand where they sit within the organisational structure.

· Considerate of the political, economic, social and cultural climate of the local operating environment and the implications for our work and are aware of the local business environment, including financial, employment, and business laws.

· Advanced knowledge of programmes according to Plan International’s financial management procedures, including: the grant agreement process, the cost recovery process, forecasting, cost allocation principles, apportioned costs and scheduling and monitoring of expenditure, reports against programmes and budgets in line with the Funding and Sponsorship Agreement Document (FAD) and (SPAD).

· Understands digital enablers to improve team performance and working practices. Encourages digital behaviours through role modelling, the personal development processes and capability building. Uses digital and technological tools to support the management of risk, activities and resources, and people and information.

Technical expertise, skills and knowledge Qualifications/ experience essential:


· A Master’s Degree in Disaster Risk Management, humanitarian studies, International development, International relations, social studies or similar field.

· Ten years of relevant experience in NGO Sector or demonstrated equivalent combination.

· Demonstrated experience of key practice and standards for humanitarian response such as SPHERE and CHS.

· At least 7years in managing humanitarian and resilience programmes in the INGO sector · Proven experience in managing complex teams, including staff management and development. Ability to manage a large team.

· Ability to communicate effectively and authoritatively on area of expertise, and influence others to reach common goals.

· Proven experiences and ability to coordinate and collaborate with different organizations including the government and demonstrable working experience in development programme.

· Demonstrated track record of proposal writing** · Excellent written and verbal communication skills in Portuguese and English.


• Mastery of the approaches to humanitarian/programme/project logic, trends in own and related fields of work and a range of effective strategies, approaches and practices.

• Advanced understanding of the development needs and their vulnerability of our Primary Impact Groups from birth to adulthood, the root causes of the issues affecting them, and the key actors most relevant to their interests and therefore to our work • Advanced knowledge of the rationale and practical implications of being rights-based, gender transformative, participatory, working in partnership; evidence-based and working to strengthen civil society.


· Integrating response programmes as far as possible into longer term strategies as expressed, for example, in relevant Country Strategy · Developing contingency plans, strengthens local capability and implements responsible exit strategies that reduce future aid dependency · Prioritising safety and security under pressure by monitoring security risks; committing resources to ensuring safety and security and ensuring organisational protocols are understood and consistently followed by staff · Basing humanitarian response on communication and participation with the affected population · Providing clear direction and support to team members in the event of a crisis.

· Leading Coordination systems, working towards common priorities and developing common strategies with other humanitarian actors.

· Ensuring that the appropriate human, financial and other resources, including the use of digital technology, are planned into proposed strategies and programme and project design.

· Identifying, assessing and nurturing mutually beneficial relationships to engage with and influence key actors and stakeholders, including government, inter-governmental organisations, civil society, youth organisations and the private sector.

· Using on-going monitoring and assessment, working closely with project teams to improve the quality of implementation · Interpreting and contextualising data, assesses results and draws conclusions to inform humanitarian initiatives and clearly communicating the results of evaluation and lessons learned as appropriate.


· Acts decisively and adapts plans quickly to respond to emerging situations and changing environments · Helps others to recognise and manage stress by showing empathy, prioritising workload and role modelling self-care in stressful situations · Promotes and guarantees safety and security behaviours and procedures for self and the team.

· Takes the time and patience to understand the concerns of other people and takes care of them as individuals.

· Avoids any negative impact of response – Do No Harm especially crucial in humanitarian settings · Promote individual and organisational learning through systematic reflection processes, documentation, dissemination and knowledge management.

· Adapting to local political frameworks and processes including in fragile contexts, conflict or political transitions and changes to national, regional human rights frameworks and mechanisms, and governance processes.

· Plan International’s Values in Practice We are open and accountable

We create a climate of trust inside and outside the organization by being open, honest and transparent. We hold ourselves and others to account for the decisions we make and for our impact on others, while doing what we say we will do.

We strive for lasting impact

We strive to achieve significant and lasting impact on the lives of children and young people, and to secure equality for girls. We challenge ourselves to be bold, courageous, responsive, focused and innovative.

We work well together

We succeed by working effectively with others, inside and outside the organization, including our sponsors and donors. We actively support our colleagues, helping them to achieve their goals. We come together to create and implement solutions in our teams, across Plan International, with children, girls, young people, communities and our partners.

We are inclusive and empowering

We respect all people, appreciate differences and challenge inequality in our programmes and our workplace. We support children, girls and young people to increase their confidence and to change their own lives. We empower our staff to give their best and develop their potential.

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