Mercy Corps

Director (Subawards - Finance and Compliance)

Mercy Corps

Job Description


Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Program

The Grants and Contracts Unit (GCU) provides support to Mercy Corps’ Country Office and Global Support Team operations through its subject matter expertise in the interpretation and application of donor regulations and related internal policies. Areas of support include: (1) donor regulations training for our teams and key partners, (2) technical guidance through help desk consultation and complex program collaboration, (3) creation and maintenance of award compliance materials and templates, (4) support for subaward Administration, with an emphasis on drafting compliant subaward agreements and modifications, and (5) USG award compliance (system and policy). Our mission is to increase the level of knowledge and availability of tools and resources to promote the highest possible standards of accountability, transparency, efficiency, and donor compliance.

The Position

Director, Subawards will be responsible for reviewing and updating the subaward process and strategy for Mercy Corps. In this role, the Director will oversee a growing portfolio of subawards, work to streamline processes and procedures, build capacity among Mercy Corps colleagues, and ensure compliance with Mercy Corps policies and donor rules and regulations. The Director will supervise a team of Subaward Compliance Managers who advise Country Programs and draft subawards in compliance with Mercy Corps and donor policies.

Essential Responsibilities


As part of Grants and Contracts Unit (GCU) Senior Leadership team serve as a key partner and relationship builder to strengthen collaboration within GCU and with other Mercy Corps departments, including Mercy Corps Europe. Engage with other teams to support country-led initiatives on subawards and partnership, including represent GCU on the organization wide 10 year strategy, Pathways to Possibility. Evaluate training and resource needs to support country-based subaward programs.SYSTEMS AND SUPPORT FUNCTIONS

Lead revision of Subaward Manual to incorporate relevant other support functions, Mercy Corps Europe compliance team and expand the focus to incorporate programmatic and grant management. Develop and maintain subaward policies, including templates and policy guidance, that incorporate all applicable and required compliance elements. Manage the subaward support function, including oversee team that provides support to country teams during every stage of the subaward life cycle, drafts subaward agreements and modifications. Supervise support provided to International Finance, Regional Program Teams (RPT) and country offices on agreed procedures related to subaward compliance. Includes monitoring and ensuring the development of effective procedures and the training program for maintaining subawards in Mercy Corps’ Accounting System. Develop process for ensuring required audits of subawards are completed. Define responsibilities for reviewing audit reports and drafting Notifications of Management Decision regarding audit findings, in coordination with Country Programs. Interpret terms and conditions as well as associated rules and regulations, as they apply to competing, negotiating and administering subawards under prime awards.Supervisory Responsibility

Supervises global team of Subaward Compliance Managers.


Reports Directly To: Senior Director, Grants and Contracts- ComplianceWorks Directly With: Mercy Corps Europe’s Compliance team, Regional Program Team, Country leadership, Corporate Finance, International Finance, Internal Audit as well as cross-operations departments including People and Strategy, Global Procurement, Monitoring and Evaluation, IT, Legal & Ethics, etc.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills

Minimum 6+ years of progressive subaward management experience in a medium to large organization, including responsibility for compliance, donor regulations, financial management and grant/Contract Management is required. An expert knowledge of the rules and regulations governing the management of U.S. Government and other donor-funded grants is required. Demonstrated experience and expertise with USAID rules and regulations (FAR and AIDAR, particularly 2 CFR 200), USAID contract and grant types, procurement processes and thresholds, and cost allowability. Engage and influence senior leaders and other key stakeholders globally at all levels both internally and externally. Ability to communicate effectively, verbally and in writing, in a multicultural, face-to-face and virtual environment and with all levels of the organization. Strong record of successfully managing complex matrixed internal relationships and partnerships across all levels of an organization Strong customer focus and understanding of how to deliver and communicate new ideas and change across diverse teams. Effective verbal and written communication, analytical, organizational and prioritization skills as well as training and leadership abilities are necessary. Experience working for an NGO with USAID funding as well as a broad range of other donors is essential.Success Factors

The successful Director Subawards will have expert knowledge of the regulations governing Mercy Corps’ award-funded programs with an ability to represent Mercy Corps positively and effectively to donors in negotiating or resolving subaward compliance matters. They can effectively balance strong internal controls with the timely and efficient delivery of programs to Mercy Corps’ beneficiaries. This person brings strong leadership, project management, team management, training and mentoring skills and is able to establish and meet deadlines and work independently and cooperatively with team members. They will have excellent verbal and written communication with both financial and non-financial audiences and are able to communicate technical concepts to technical and non-technical audiences. Success will be based on a positive attitude, strong work ethic and high integrity.

Living Conditions / Environmental Conditions

The position requires up to 20% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate Child Abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.
Covid-19 Vaccine Policy for US-Based Employees

Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status. This policy is necessary to ensure not only the safety of our workforce, but the ongoing functionality of the organization.

This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.

For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided.
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