Director (Program Quality & Impact)


Job Description


Director, Program Quality & Impact Canada Req #244 Friday, May 26, 2023 About CARE:
CARE helps women and girls in developing countries lift themselves and their families out of poverty and out of crisis.
We bring people together to end inequality. Not just for one person, but a whole community. Not just for now, but for a lifetime and across generations. We develop solutions with women and girls and their communities to tackle the big issues facing them like Climate Change, economic empowerment, Food Security and Emergency relief in times of crisis or disaster. About the role:

CARE Canada is looking for Director, Program Quality and Impact


CARE Canada’s bold Strategic Plan, From Caring Comes Courage, sets out CARE Canada’s commitment to bring all our resources, talent, and expertise together to unlock women’s leadership for a gender-just future. It recognizes that to lead change and realize a better life for herself and her community, every woman needs to be safe, healthy and have a dignified livelihood. It also fundamentally realizes that ‘business as usual’ is no longer good enough: this Plan challenges us to reimagine how we achieve our mission, inspire Canadian investment in that mission, and transform our organization to be future-ready.

CARE Canada’s Global Programs Team is responsible for developing and managing the organization’s programs in both development and humanitarian assistance focusing on the injustice of poverty and gender inequality. The new Strategic Plan reaffirms our gender-equality focus and our dual-mandate status. Our ultimate impact goal is to support women’s leadership for a gender-just future grounded in strong programs supporting safety/protection, health and dignified livelihoods across both humanitarian and development settings. The Global Programs unit is responsible for the overall management of CARE Canada’s global programming circa $50m annual development and humanitarian programming portfolio.

The Director, Program Quality and Impact will play an integral role in CARE Canada’s Global Programs Department in improving program quality, contributing to the growth and demonstrating the impact of our Global Development and humanitarian work.

Reporting to the Vice President, Global Programs, the Director will lead Program Quality and Impact (PQ&I) unit, be responsible for ensuring and leading technical expertise in Design" id="link" class="link">Program Design, delivery and measurement of global program portfolio of CARE Canada. They are responsible for growing high quality, technically sound programs in line with CARE Canada’s strategy by improving the technical quality and design of new programs and strengthening program delivery quality of projects including measurement of results. The position will lead high performing senior technical staff and their teams. This position oversees primarily technical capabilities in global development and humanitarian programs focusing on multiple cross cutting topics that are aligned to CARE Canada’s strategic goals, including demonstration of impact, gender equality and inclusion, climate change and resilience, and knowledge management. The position will strengthen areas of high priority of CARE including health, education, economic justice, climate justice and food security. It is imperative that our successful candidate has an excellent track record in technical quality, research, and demonstrating impact in international development, a sizable team and helping them grow and develop to their highest potential.

As a member of the Global Program Management Team (GPMT), the Director, Program Quality and Impact is expected to serve as a critical resource for program quality, innovation and leadership at CARE Canada ensuring program oversight and efficient operations. This includes influencing its strategic direction and bringing together teams to operationalize the strategic plan, develop and deliver programs, and elevate the results achieved by CARE programs overseas. The Director, Program Quality and Impact is expected to lead capably and represent CARE Canada well both internally and externally.


Post-graduate studies in international development, social services, business Administration, economics or a related field or equivalent combination of education and work experience. A minimum of five years senior level management that includes field-based experience and people leadership experience, including technical quality of program in design, delivery, monitoring and evaluation and implementation experience in a multi-faceted organization. Demonstrated success working in large and medium sized global organizations attracting, developing, coaching, and leading high performing teams. Demonstrated knowledge, expertise, and passion for International Development with a focus on quality programs; in particular, an understanding of current trends, opportunities and challenges facing this sector.

Outstanding interpersonal skills, including the ability to work with and develop nuanced partnerships with a wide variety of people (colleagues, sector partners, academia, researchers, funders, and clients) and people of diverse backgrounds. Strategic and systems mindset; strong analytic abilities to analyze, review and understand data. Experience leading the strategy and implementation of a range of innovative organizational and program-specific initiatives. Excellent communication skills, including oral, written and presentation skills • Comfort and capability in speaking with international development experts, academics, and researchers. Demonstrated ability to develop and manage budgets of significant size and scope Experience in leading and/or be part of global initiatives working in a federated model with other leaders of the organization to influence positive change. Exceptional results-oriented leader, with an established professional network and proven track record in impact generation, in large-scale complex initiatives.


A second key language (French, Spanish or Arabic) is highly desirable


Promote and maintain an organizational culture that advances gender equality, reduces power abuse and inequalities, and fosters trust and safety.

Create an environment within CARE's workplaces, programming, and communities where CARE works that is free from sexual harassment, sexual abuse and sexual exploitation and Child Abuse (SHEA-CA).

Ensure high standards of prevention and response measures for SHEA-CA are in place consistent with the CARE International (CI) Safeguarding Policy and Safeguarding Code of Conduct.


Starting salary range between $87,000 - $97,000 Comprehensive benefits package and confidential employee assistance program services available to you and your dependents from your first day of employment 3 weeks of annual leave (increases to 4 weeks in Year 2) In addition to annual leave, we offer a December 24-January 1 office closure so we can all recharge simultaneously Inclusive holiday policy

Paid sick leave Parental leave top-up Employer contributions to group pension plan after first year of employment Optional participation in group RRSP (eligible from first day of employment) International and domestic travel opportunities

Annual all-staff retreat in Ottawa Learning and development opportunities and specialized training Flexible work hours to support employee wellbeing and productivity. A focus on wellness and work-life balance Amazing colleagues who are very committed to CARE’s mission!

CARE Canada is committed to employment equity and building a more diverse, equitable, and inclusive workplace. Research shows that women and other marginalized folks tend to apply to roles only when they meet all the criteria outlined in the posting. If you're excited about this role but don't have experience with each and every qualification, we encourage you to apply. Let us know in your application if you have a non-traditional background and how your experience maps to the role you're applying for. Recruitment-related accommodations for persons with disabilities are available on request.

CARE Canada has a mandatory vaccination policy currently in place with accommodations based on the Ontario Human Rights Code.

As part of CARE Canada's commitment to preventing sexual harassment, exploitation and abuse, we conduct reference checks on all final stage candidates in line with the Interagency Misconduct Disclosure Scheme. By applying to this role with CARE Canada, you are giving us consent to contact your previous employers to seek information in line with this scheme.

Other details

Pay Type Salary Min Hiring Rate $87,000.00 Max Hiring Rate $97,000.00
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