Job Description

  Emerging and future digital technologies and the opportunities they offer will profoundly improve the lives of those furthest behinds. Recognizing this potential, the United Nations Development Programme (UNDP) has launched an organization-wide Digital Transformation that will splice digital into its DNA—harnessing its potential to do good for more people, better and faster. UNDP’s 2019-2021 Digital Strategy has created a new UNDP Digital Unit, charged with leading the next wave of innovation in sustainable development.

UNDP is the development arm of the United Nations.  Present in 170 countries with over 17,000 people, UNDP works on the world’s biggest problems: Extreme Poverty, Climate Change, good governance, renewable energy, crisis prevention, and women’s empowerment, among others.

We are leveraging the power and agility of digital to propel all people forward, starting with digital initiative development, scaling innovation, and communicating this organizational change internally and externally. To achieve this, we need a team that's nimble, that's passionate, that has the technical skills required to help close the digital divide. Are you one of these people? Read more about our digital strategy. here.

To bring digital around the globe, we need someone who can work directly with digital innovations that show a high potential for global impact to make them successful. The position of the Digital Operations Analyst will be part of the team under Chief Digital Officer and report to the Digital Transformation Project Specialist.

Duties and Responsibilities

The Digital Operations Analyst is part of the Chief Digital Officers team ( CDO ) will be responsible for: Duties and Responsibilities: 

Support in Tracking and analyzing operational resources and assets for routine business.  

  • Provide regular reports of operational resources and create Standard operation procedures for routine business planning and financial decisions.
  • Assist in Developing and processing ToRs and other documents for new recruitments, suppliers, and other professional services.
  • Complete daily operational tasks to ensure healthy functioning of operational systems.
  • Compare digital operations efforts with similar agencies and for-profit companies to communicate best practices and governance exercises.
Support Financial and Administrative management of the project: 

  • Support in setting up the annual project budget and the recruitment and procurement plan.
  • Coordinate the recruitment contracts of CDO office core capacity.
  • Process payments of purchase orders and non-purchase order vouchers in line with financial procedures, ensuring receipt of all supporting documentation.
  • Perform daily tasks as required.
Support Procurement and Logistical Services 

  • Ensure full compliance of procurement activities with UN/UNDP rules, regulations, policies and strategies; implement effective internal control, proper functioning of a client-oriented Procurement Management system.
  • Support Procurement Initiatives example: long term agreements
  • Prepare procurement plans for the office and ensure their implementation monitoring.
  • Support the procurement and deployment of ExpRes consultants
  • Process vendors/suppliers’ payments?



Ability to make new and useful ideas work Leadership

Ability to persuade others to follow People Management

Ability to improve performance and satisfaction Communication

Ability to listen, adapt, persuade and transform Delivery

Ability to get things done while exercising good judgement Technical/Functional

  • Excellent verbal and written communication skills
  • Understanding of core operational functions including procurement, recruitment, Resource Management; Ability to build strong and sustainable relationships and capability to interact at all levels within the organization.
  • Ability to learn and use various software for the functioning of Chief digital office;
  • Ability to deliver in a high-pressure environment
  • Ability to support the development of digital initiatives to support business objectives
  • Strong conceptual thinking to develop new strategies & innovative projects
  • Self-motivated and able to work with a high degree of autonomy
  • Fully committed and motivated to achieve the aims of UNDP and the SDGs
  •  Ability to quickly learn corporate Software Applications
Required Skills and Experience


Master’s Degree, or equivalent, in Economics, Finance, Business Administration or related field is required Bachelor’s Degree is acceptable with additional 2 years of experience in Economics, Finance, Business Administration or related field.


  • At least 3 years of relevant experience including finance, budgeting, and souring of digital products and services (at least one year in budgeting or financial management);
  • Excellent administrative and computer skills, including Microsoft Office, and knowledge of spreadsheet, database packages and ERP system.
  • Previous experience with an international organization is desirable.
Language Requirements:

  • Excellent knowledge of English, as well as writing, presentation, and communication skills. Fluency in other UN languages is an asset
Application Procedure 

The application package containing the following (to be uploaded as one file):
  • Online application with brief description of why the Offer considers her/himself the most suitable for the assignment; and
  • Personal CV
Note: The above documents need to be scanned in one file and uploaded to the online application as one document.

Evaluation process

Applicants are reviewed based on Required Skills and Experience stated above and based on the technical evaluation criteria outlined below.  Applicants will be evaluated based on cumulative scoring.  When using this weighted scoring method, the award of the contract will be made to the individual consultant whose offer has been evaluated and determined as:
  • Being responsive/compliant/acceptable; and
  • Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation where technical criteria weighs 70% and Financial criteria/ Proposal weighs 30%.
Technical evaluation - Total 70% (70 points)

  • Criteria 1- Demonstrated, relevant experience in operational functions (e.g. financial, procurement, recruitment). (35 points)
  • Criteria 2- Demonstrated experience using digital productivity tools for operational Coordination.  (10 points)
  • Criteria 3- Demonstrated experience in working with multicultural and remote teams, preferably with a global organization (10 Points)
  • Criteria 4- Interview (15 points)
Candidates with a minimum scored of 49 points (70% of 70 points) will be short-listed for the financial evaluation, and an interview may be needed.

Financial evaluation - Total 30% (30 points)

The following formula will be used to evaluate the financial proposal: p = y (µ/z), where p = points for the financial proposal being evaluated y = maximum number of points for the financial proposal µ = price of the lowest priced proposal z = price of the proposal being evaluated Shortlisted candidates (ONLY) will be requested to submit a Financial Proposal.

  • The financial proposal should specify an all-inclusive daily fee (based on an 8-hour working day with 1-hour lunch included - and estimated 21.75 days per month).
  • The financial proposal must be all-inclusive and take into account various expenses that will be incurred during the contract, including: the daily professional fee; cost of travel from the home base to the duty station and vice versa, where required; living allowances at the duty station; communications, utilities and consumables; life, health and any other insurance; risks and inconveniences related to work under hardship and hazardous conditions (e.g., personal security needs, etc.), when applicable; and any other relevant expenses related to the performance of services under the contract.
  • In the case of unforeseeable travel requested by UNDP, payment of travel costs including tickets, lodging and terminal expenses should be agreed upon, between UNDP and Individual Consultant, prior to travel and will be reimbursed. In general, UNDP should not accept travel costs exceeding those of an economy class ticket. Should the IC wish to travel on a higher class he/she should do so using their own resources.
  • If the Offeror is employed by an organization/company/institution, and he/she expects his/her employer to charge a management fee in the process of releasing him/her to UNDP under a Reimbursable Loan Agreement (RLA), the Offeror must indicate at this point, and ensure that all such costs are duly incorporated in the financial proposal submitted to UNDP.
The Financial Proposal is to be emailed as per the instruction in the separate email that will be sent to shortlisted candidates. Contract Award

Candidate obtaining the highest combined scores in the combined score of Technical and Financial evaluation will be considered technically qualified and will be offered to enter into a contract with UNDP.

Payment modality

  • Payment to the Individual Contractor will be made based on the actual number of days worked, deliverables accepted and upon certification of satisfactory completion by the manager.
Please contact us at for any questions .


Annex 1 -  UNDP P11 Form for ICs Annex 2 - IC Contract Template Annex 3 – IC General Terms and Conditions Annex 4 – RLA Template
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