Job Description


All NRC employees are expected to work in accordance with the organization’s values. To be dedicated, innovative, inclusive and accountable are attitudes and beliefs that shall guide our actions and relationships. The UDOC Database Officer will work in information management and support the Camp Management/UDOC team under the supervision of the Project manager. S/he will work closely with the members of the LFS and Shelter teams, M&E Unit, and other NRC Ukraine departments. The overall objective of the Database Officer is to be responsible for managing CM/UDOC data and support the operation of the CM/UDOC team with Data Management and compliance, but also to support any other CM/UDOC related activity as requested by the PM and as necessary. The database Officer also contributes to the development and execution of program needs in terms of data to control, protect, deliver, and enhance the value of data and information products. Data Processing and Analysis practices being used ensure consistency, comparability, and privacy of the data shared. S/he will also ensure that data processing and analysis steps are fully documented and replicable.

Generic responsibilities

Ensure adherence with NRC policies, tools, handbooks, and guidelines. Implement delegated support function portfolio according to plan of action. Prepare and develop status reports as required by management. Ensure proper filing of documents. Promote and share ideas for improvement of the support function. Carry out Capacity Building interventions to CM/UDOC teams and/or implementing partners in relation to information management processing and utilization Promote and share ideas for technical improvement. Contribute to the development, implementation, management, and Administration of databases and related procedures. Ensure efficient working relationships with a wide range of different interlocutors (Core Competency teams, M&E Unit, other NRC Ukraine departments, NGOs and other agencies.

Specific responsibilities 

Act as a focal point for the collection, analysis, and dissemination of information relevant to the project activities.  Maintain beneficiary registries as required by the area and/or country team. Maintain accurate documentation of project activities project-relevant documents and data in compliance with NRC and donor requirements. Ensure maintenance and filing of the documents. Ensure regular backups and data protection procedures of collected data, maintaining proper filing structures to maintain data integrity and availability. Ensure accurate, timely, and consistent Data Entry, and maintenance of clear and complete databases. Ensure data processing, cleaning, and verification according to NRC standards. Contribute to development, upgrade, management, and maintenance of project and program-specific databases, spreadsheets, and other data tools ensuring continuous development of internal systems, and improvement of reporting capacity, in close Coordination with programme team and M&E team. Contribute to the development and support of standardized approaches to data management and information flows in NRC. Provide support to programme teams by conducting analysis presenting and communicating data to improve quality of assistance, understand the context, assess the needs, target beneficiaries that are most in need, and assess the outcomes and impact of the assistance Contribute to donor and project/program reports, including (but not limited to) analysis of monitoring data (e.g. output and outcome), GORS, ITT, data on needs, gaps analysis, assessments, field reports, statistical, Power BI reports, etc. Train the members of the CM/UDOC team, other NRC staff in data entry, Data Collection, and use of data as needed. Contribute to analysis of protection risks and needs. Other duties as assigned by the Project manager.

Generic professional competencies

Degree in statistics, Computer Science, computer engineering, information systems/technology or related discipline (or two years of equivalent work experience) Proven experience in information management/data management. Documented results related to the position’s responsibilities. Experience working in a humanitarian/recovery context is a plus Skills in solving problems is highly desired Responsibility, independence, attentiveness, ability to handle stress, diligence, and attention to detail

Context related skills, knowledge, and experience

Solid knowledge of situation in Ukraine  Strong analytical skills with a critical thinking mindset Data literacy and data fluency Experience of working with various databases, systematization, and analyses Proficiency in Microsoft Office products with solid knowledge of Excel, Word, PowerPoint, and Outlook  Good knowledge of the Ukrainian At least intermediate written and spoken English

Behavioral competencies

Ability to handle insecure environment  Capacity to handle multitasking  Planning and delivering results A solid portion of can-do attitude  Ability to work in a multicultural environment  Coping with change

We offer:

Type of contract: national employment contract until 30.12.2023 (with possible extension) Salary/benefits: According to NRC salary scale, terms, and conditions. Duty station: Lviv, Ukraine.

**This vacancy is open only to Ukrainian candidates**

Shortlisted candidates will be contacted by email. The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

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