Norwegian Refugee Council (NRC)

Data Governance and Data Management Lead-

Norwegian Refugee Council (NRC)

Job Description


We are looking to hire a Data Governance and Data Management Lead to help drive and lead improvements in the management of data and systems across NRC. 

NRC’s global strategic plan for 2022 - 2025 includes Digital Transformation as a strategic enabler for the organisation and a key element in expanding the reach of our assistance towards the 2030 ambition. Within the Digital Transformation roadmap, data is recognised as a fundamental component of what we do and how we do it. As data becomes readily available, internal and external reporting burden on staff should significantly reduce and insights must inform decision-making. 

In 2020, NRC created the Centre of Excellence for Data and Analytics (CoE) to promote and support data use across the organisation, including building capacity, processes and products. The CoE team is responsible for designing and developing data products that improve the organisation’s use of data while increasing Data Quality and access to common data sets.

NRC has recently been awarded a grant that will allow it to focus on work around data governance and data management. The Data Governance and Data Management Lead will be responsible for leading and facilitating this work as well as engaging with external consultancies to support the delivery of the project objectives.

As a Data Governance and Data Management Lead, you will help bring together data and systems through the development of key policies and initiatives that will enable NRC to make better data-informed decisions. Working closely with system owners, you will draft and lead NRC data modelling and architecture work and define and assign data ownership across key NRC systems. Together with key stakeholders, you will also develop and operationalize data standards / common operational datasets that will set the standard across systems. You will take a leading role in engaging heads of unit and senior management to ensure the adoption of policies and strategies.

What you will do:

Generic Responsibilities

Lead the vision, execution, and delivery of specific Data Governance and Data Management. Participate in the Design and development of systems and drive product specifications and roadmaps. Represent and promote Data Governance initiatives and products in communication and collaboration within NRC and beyond.  Actively participate as a member of the Digital Transformation Strategic Enabler in promoting and embodying a highly collaborative, dynamic work culture. Ensure compliance and adherence to NRC's policies and procedures, especially in relation to information security and Data Protection standards. Responsible for interactions, communications and reporting on Data Governance and Data Management with other internal units at NRC; consultants and suppliers engaged for this work and donors supporting these initiatives through their funding.

Specific Responsibilities

Develop and maintain an information management strategy in consultation with enterprise system owners, country office(s) and core competency leads.  Document and visualize the Information Architecture of key data systems through entity-relationship models. Lead the development of data models and protocols for Database Management with data and system owners.  Develops plans in collaboration with business users for integrating and delivering content to intranet, data portals, websites, document repositories and content Management Systems from the single source of truth.  Lead on the identification and adoption of data standards and policies across operational, programme and beneficiary-facing systems. 

What you will bring:

Ability to think critically and analyse situations to make sound decisions. Strong interpersonal communication and relationship-building skills. Comfortable assessing strengths and weaknesses of alternative solutions. Proven collaboration and active listening skills. Open to challenging the status quo and approaching problems in innovative ways. 7 years of extensive experience with IT projects. Master’s degree in Computer Science, software engineering, or related subjects, or demonstrable expertise in the field. Advanced analytical skills and problem-solving attitude. Excellent interpersonal and communication skills, comfortable working with a geographically distributed team, and can easily work with non-technical colleagues. Capable of operating in an "Agile" environment. Fluency in written and spoken English. Other languages are an asset. Proactive in keeping up to date with industry trends and innovation. 7+ Years experience in the role of data management, information management, product management or similar.  Proven experience of providing humanitarian information management support during rapid onset humanitarian crises.  Ability to use a logical and structured approach to collate, manage and synthesize both qualitative and quantitative information.  Excellent skills in the visualisation of data and information.  Ability to deal with varied, demanding, often conflicting and rapidly changing workloads.

Primary Location: The team is based in Berlin, Germany but candidates from any country where NRC has an office will be considered.

We know that you are curious and would like to learn more about this role; please click here to access the full Job Description.

For any questions, please write to with "Job Title" as a subject.   The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

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