World Bank

Country Office Nurse Officer

World Bank

Job Description

Job #: req10609 Organization: World Bank Sector: Other Grade: GF Term Duration: 3 years 0 months Recruitment Type: Local Recruitment Location: Chennai,India Required Language(s): English Preferred Language(s): Closing Date: 2/26/2021 (MM/DD/YYYY) at 11:59pm UTC Description

About the World Bank Group:

Established in 1944, the World Bank Group (WBG) is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID). With 189 member countries and more than 120 offices worldwide, the WBG works with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.

The World Bank Group's Health and Safety Directorate (HSD) seeks to protect and promote the health and safety of the World Bank Group (WBG) staff and their immediate families wherever they may be, taking account of their individual health, working environment, and job demands. HSD provides advice on health and safety related matters to WBG offices worldwide.

HSD consists of three functional units:

Personal Health and Wellness:

Facilitates and enables the delivery of health services and preventive health / health promotion programs to WBG staff and families living in HQ and over 120 Country Offices (COs) outside the United States, to include moving people temporarily or permanently to regions when needed services are not available locally Occupational Health and Safety

Informed by a comprehensive risk register and through collaboration with sister units, provides an ongoing assessment of personal, occupational, and psychological health and Safety Risks for staff across the entire Bank, and recommends implementation of controls to mitigate such risks Mental Health and Wellbeing

Provides direct short-term counseling and facilitates long-term counseling through external providers as needed by staff, and provides a variety of mental health resiliency training through seminars, educational series, and large group activities General Accountability:

The Nurse Officer for Country Office (NOCO) is organizationally located within the Personal Health and Wellness Unit (PHW) and reports to the CNCO as technical supervisor, and also to the Hub TTL as operational supervisor where and when applicable. As such, the incumbent is responsible for work as assigned by the CNCO for all general and day to day nurse specific duties and responsibilities, and for Hub specific operational tasks as assigned by the Hub TTL. The incumbent engages in collaborative multi-disciplinary health and safety efforts across HSD.


The incumbent possesses the technical expertise to deliver services and support to staff who work in CO locations with a high level of independence and professional autonomy. As such, the incumbent requires minimal oversight while functioning in HSD programs, projects, and outreach efforts. The incumbent is able to balance the work assigned by the CNCO (technical supervisor) as well as the Hub TTL (operational supervisor) and where and when applicable.

Functions and Duties:

The incumbent delivers expert level nursing services and support to HSD management, Hub TTLs, and stakeholders external to HSD when appropriate, and when requested and/or required. Expertise includes a wide range of occupational, general, and Emergency medicine issues that affect all levels and categories of employees including executive management. The incumbent must recognize multicultural staff living in or coming from various diverse backgrounds and ensure the exercise of continual sensitivity to these issues as they deal with sometimes very personal issues. Within these parameters, the incumbent has a high level of independence and autonomy to act to ensure that the clinical mission of the unit is accomplished.

Personal Health and Wellness:

Serves as a member of one or more of four nurse managed programs:

Medical Evacuation Team: Nurses on team appropriately review medical information on emerging cases, communicate with staff members and treating physicians as needed, and help confirm that needed care cannot be delivered locallyWhen appropriate medical care cannot be delivered locally, nurses will ensure that for all eligible cases, Intl SOS will be engaged through an established activation process The nurses on team will coordinate with ISOS to help determine:

Appropriate destination of care - center of medical excellenceAppropriate travel recommendationsThe need for ongoing ISOS case management at the center of medical excellence including medical monitoring and discharge instructionsRecommendations regarding follow up care once back at the duty station.

Preventive Health and Wellness Promotion Team

Nurses on team work collaboratively with all members to establish and sustain a culture of health and safety in the WBG and in country offices.Promote Country Office staff engagement and in myriad health, safety, and wellness/wellbeing outreach efforts such as vaccination campaigns, education about chronic disease management, and so forthMotivate staff engagement in various HSD outreach offerings such as CPR/AED training, the Employee Health and Wellness Program, and MHW Unit educational lectures and webinars Country Office Oriented Travel Medicine Team:

Promulgates the importance of pre-travel consultation with HSD to all staff members throughout regions coveredDelivers travel medicine services in Hub locations as well as regions with no direct on the ground HSD assetsProvides guidance and expertise when needed regarding specific health and safety risks that must be addressed in preparing staff for relocation to specific regions Occupational Health and Safety Nurse Program

Provides occupational health nurse programmatic risk assessment and medical surveillance when appropriate to include infectious disease outbreaks Engages in meetings between key players in the various regions as part of the occupational health nurse teamWhen assigned, participates in multi-disciplinary mission travel efforts by providing occupational health risk assessments as part of the information gathering and dissemination that take place during missionContributes to BTORs by submitting follow-up recommendation based on assessments conducted during missions Occupational Health and Safety:

Collaborates with colleagues from OHS on multi-disciplinary joint mission planning, and participates in missions as needed As directed, engages standardized and rational approach to PHW mission travel: Follows managerial guidance regarding planning and Coordination of periodic multi-disciplinary team missions to various country office (CO) locations within the regions covered by the various Hub teamsDuring mission visits, PHW staff will assess the level of medical care locally as well as the CO medical Emergency Response plan, be present where and when appropriate to join Environmental Health and safety assessments, psychosocial health risk assessments, preventive health education and screening, promotion of the Bank's Employee Health and Wellness Program, and psychoeducational programming and presentations to include domestic abuse prevention.

Mental Health and Wellbeing:

Collaborates with colleagues from MHW during joint health and wellness program and MHW program outreach efforts.

Selection Criteria

Minimum Requirements:

Master's degree with 5 years of experience or equivalent combination of education and experienceStrong theoretical base in subject area, combining a broad grasp of relevant theory and principles and of involved practices and precedent.Ability to translate theory into practical applications in context of Bank work.Ability to participate in multi-disciplinary teams.Valid and current Registered Nurse licensure, certification, or other professional recognition per local public health authority requirementsAble to take 24-hour nurse call duty assignmentProficiency in written, spoken, and clinical EnglishAbility to travel internationally as required Preferred Experience:

5 or more years of experience working as in-house nurse for a large employer Demonstrated excellence in clinical judgement and decision-makingExperience working with international organizations / multicultural populationsDemonstrated ability to work collaboratively in a multi-disciplinary and multi-cultural team environmentProficiency in two or more languages Competencies:

Knowledge Incumbent executes all CO oriented nursing services for the WBG and IMF. This includes a wide range of health services not only for employees, but in some instances retirees and dependents as well. The programs directly and significantly effect Disease Prevention through health screening, education, and counseling, as well as protection from significant injury or illness resulting from hazardous exposures Supervisory Control The NOCO may be called upon to follow or to serve as team lead on various programs, services delivery, and other HSD/PHW outreach efforts.

Guidelines Guidelines are set forth in The WBG Staff Rules and Directives, local licensing authorities, and host government public health requirements. Incumbent conforms to such guidelines as directed by HSD management at its various levels.

Complexity The incumbent executes both short- and long-term goals, suggests direction for the program, and provides insights to inform decisions by higher management regarding program execution.

Scope and Effect The incumbent is responsible for carrying out the work necessary to achieve HSD goals and objectives which provides means for implementing health and safety risk mitigation strategies that can prevent staff or dependent from becoming injured or ill due to hazardous exposure in the workplace or in the course of their duties.

HSD Contacts The incumbent has periodic ongoing contact primarily with the Chief Nurse for Country Offices (CNCO), and also with the Chief Medical Officer (CMO) and Manager of PHW, the Chief Nurse for Headquarters (CNHQ), Knowledge Management Officer, and Senior Communications Officer.

External Contacts The purpose of the incumbent's contacts with parties beyond HSD, both internal and external to WBG and IMF, is to respond to queries, provide proactive health and safety outreach support, and effectively deal with situations that are often highly sensitive and controversial health and safety matters, provide cutting edge information and suggestions on complex health and safety issues, present and defend findings and recommendations. As such, the incumbent may encounter resistance, competing interests, lack of understanding, uncooperative attitudes, skepticism, and other challenges that must be overcome with positive and constructive dialogue. When directed, the incumbent may represent WBG on panels, advisory committees, conferences, and meetings.

Physical Demands The work requires international travel, extended periods of walking, standing, bending, stooping, and reaching. Mission travel will require inspection of work sites and may require the physical ability to reach awkwardly located areas.

Office Environment Performs work in an adequately lighted, heated and ventilated environment. However, site visits and inspections where indoor air hazards or noise hazards are present may require incumbent to use appropriate respiratory protections and wearing of personal protective equipment.Client Orientation: Takes personal responsibility and accountability for timely response to client queries, requests, or needs, working to remove obstacles that may impede execution or overall successDrive for Results: Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.Teamwork (Collaboration) and Inclusion: Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.Knowledge, Learning and Communication: Actively seeks knowledge needed to complete assignments and shares knowledge with others, communicating and presenting information in a clear and organized manner.Business Judgment and Analytical Decision Making: Analyses facts and data to support sound, logical decisions regarding own and others' work.

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