Country Director


Job Description

Job Description - GOAL Job Title: Country Director Country and Location: Blantyre or Lilongwe, Malawi Contract Duration: 2 years Reports to: Regional Director for West and Southern Africa GOAL is currently seeking an individual to act as the next Country Director of the Malawi Programme. GOAL has been in Malawi since 2002 with its head office in Blantyre. GOAL implements an integrated programme that aims to build long-term resilience amongst communities in Blantyre, Machinga, Chikwawa and Nsanje. This is a wonderful opportunity to work with a dynamic international NGO that helps to transform lives every day. If you are a someone who is a strong leader with experience in the humanitarian or development sector, then this role is right for you. GOAL strongly encourages Malawian nationals to apply for this position.

As the next Country Director of Malawi, you will be based in Blantyre or Lilongwe and reporting to the Regional Director for West and Southern Africa. As the GOAL Country Director (CD) you will be accountable for all of GOAL’s work in-country and act as a legal representative of GOAL in Malawi. You will be responsible for specific programming and accountable to beneficiaries, donors, and to GOAL’s HQ in Dublin, Ireland.

The key responsibilities of the role will be:
  • Aligning the country programme to GOAL’s Global Strategy through development and implementation of three-year Country Strategic Plan and Annual Country Plans
  • Responsibility to represent GOAL within their country of assignment with a wide variety of stakeholders. This may include liaising with media and ensuring adequate visibility for the country programme. The Country Director is the principal point of contact with in-country donors. The Country Director also acts as the key liaison person internally between GOAL Malawi and GOAL HQ.
  • Responsible for ensuring quality engagement with Malawian Advisory Committee and relevant national and local authorities.
  • Responsible for securing and responsibly growing the portfolio within Malawi.
  • Responsible for overall safety and security management and appropriate duty of care of the country programme staff.
  • Manage country wide financial exposure and leading the annual Country Budgeting process to ensure effective forecasts and resourcing.
  • Ensure effective and proactive management of risk for the country programme in line with GOALs organisational risk policy. The Country Director is the overall risk focal point for the country office.
  • Day-to-day management of the country programme, including management of the in country Senior Management Team, including a Systems Director, Head of Programmes, and Finance Controller.
  • Responsible for the health and well-being of all staff, as well as for overall people development and ensuring appropriate and effective support functions for programme implementation.
Main responsibilities Programmes
  • The CD is responsible for ensuring that all programme activities are planned, resourced, implemented, monitored and evaluated in a timely manner, to ensure that they are appropriate, necessary, cost effective, targeted, sustainable and in keeping with GOAL’s mission and philosophy.; The CD is responsible for oversight of GOAL’s in-country partner(s) and ensuring the program progresses as per the established work plan. The CD must ensure that GOAL programmes meet the highest national and international standards and comply with Codes of Conduct and agreements to which GOAL is a signatory. The CD will develop an Annual Country Plan and ensure that all proposals and reports to HQ and to donors are reviewed and approved prior to submission.
  • The CD is the principal point of contact for donors and should ensure strong working relationships and reputation and secure programme funding from donors in-country where possible.; GOAL seeks to diversify its funding base for Malawi within the next year. The CD must maintain a strong knowledge of donor and legal requirements and ensure effective grant management.
Financial Accountability
  • The CD has ultimate accountability for all financial matters in the field and must review and approve the monthly management accounts and other financial reports which are prepared by the finance and management team to ensure they adhere to the GOAL Dublin Finance Manual and donor financial reporting requirements.; Likely budgetary overspends or underspends must be notified to HQ in good time.
Human Resources
  • The CD is responsible for overseeing the recruitment and retention of a highly qualified and motivated team, including development, health and safety and performance management.; The CD should also ensure that GOAL follows good practice and local legal requirements in relation to HR and develops and implements policies and systems in support of this aim.
Resource Management/Logistics
  • The CD will work closely with the operations and logistics team to ensure that the programme is appropriately resourced, the procedures of the GOAL Logistics Manual followed, and the relevant logistics systems fully implemented.
Safety & Security
  • It is the responsibility of the CD to be fully informed regarding the political and security environment and for ensuring that all reasonable measures are taken to minimise / mitigate the safety and security risks faced by the programmes and programme and partner staff (including making sure that all staff follow standard GOAL procedures and local SOPs).; This includes building a culture of security within the country programme, informing HQ/ Regional Security Adviser immediately in the event of a security incident or update relating to GOAL staff, assets or programmes.;
  • The CD has the responsibility and mandate to represent GOAL within their country of assignment this includes media and visibility.; This includes ensuring there is appropriate liaison and negotiation with the relevant Government partners, regional and local authorities; donors; local agencies etc. at all levels of project implementation.; It also includes dealing with in-country media and ensuring media statements are approved by GOAL Dublin and linking with the media team on other relevant media issues.
Risk Management
  • The CD is responsible for reviewing and updating the Country Risk Register on a quarterly basis.; All risks should be owned and managed in the programme and the CD should ensure they are addressed.
Knowledge/Information Management
  • The CD must be fully informed regarding the political, security and humanitarian conditions within their country of assignment.; Appropriate information should be collected, collated, analysed and forwarded to the GOAL Dublin office and Regional Director on a regular basis.; The CD must ensure that there are regular effective communications within the country programme and with GOAL Dublin and the Regional Director.; This includes the submission of weekly and monthly reports to GOAL Dublin.; The CD must ensure that GOAL complies with all the relevant legal requirements of the country.
Requirements (Person Specification)
  • Relevant post-graduate qualification in business Administration, management, social sciences, international development, OR relevant degree level qualification alongside additional 8 -10 years’ relevant experience
  • 1-2 years’ experience at Country Director Level in the overseas humanitarian or development environment OR 3-5 years’ experience as part of a Senior Management Team in a humanitarian assistance or development programme
  • Experience directly managing multi-sector programmes across multiple grants.
  • Demonstrable experience in security and Crisis Management
  • A record of successful development of donor resources
  • Experience leading a large and geographically dispersed team.
  • Fluent English is required for this role. Fluent Chichewa would be a significant asset.
  • Previous experience working in Malawi or the Southern Africa region is strongly desirable.

Children and vulnerable adults who come into contact with GOAL because of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Accountability within GOAL

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:
  • Comply with GOAL’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols.
  • Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
  • Report any concerns about inappropriate behaviour of a GOAL staff or partner.
Established in 1977, GOAL is an international humanitarian agency, with a team of 2,400 personnel, dedicated to alleviating the needs of the most vulnerable communities. Currently operating in 13 of the world’s most vulnerable countries, GOAL delivers a wide range of humanitarian and development programmes, ranging from humanitarian relief in disaster situations, to focusing on nutrition, food security, and building greater resilience and sustainable livelihoods.

GOAL has an annual budget of an estimated €100 million and is supported by a range of donors including the Governments of Ireland, UK, USA, the European Union, individuals, trusts and foundations. GOAL values the power of partnership and works with local and international partners to achieve its mission.

Our package includes a competitive salary, accommodation, health and travel insurance and 20 days annual leave. Additional benefits are available after 12 months of service.

GOAL has a Staff Code of Conduct and a Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organisation without authority, except in the normal execution of duty. Any candidate offered a job with GOAL will be expected to adhere to these policies. Any job offer made is also subject to police clearance. GOAL is an equal opportunities employer.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document.

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