Norwegian Refugee Council (NRC)

Communication Technical Assistant

Norwegian Refugee Council (NRC)

Job Description


P.S: Please ensure that you fill in all details before submitting your application. Empty and incomplete applications will not be considered.


NRC has been active in Somalia since 2004 with four area offices in Kismayu, Mogadishu, Garowe and Hargeisa, providing protection and Humanitarian Assistance to refugees, internally displaced persons and returnees in Somaliland, Puntland, South Central and Jubbaland regions. NRC offers a comprehensive response for returnees and IDPs of high need, addressing their Food Security, livelihood, shelter, education, ICLA, and water, hygiene and sanitation needs and also responding to emergencies through NRC’s five core competences; Shelter, Education, Food Security and Livelihoods, WASH and Information, Counselling and Legal Assistance (ICLA).

NRC Somalia is part of NRC’s East Africa and Yemen regional operation which comprises of large-scale multi-country humanitarian and Early Recovery interventions spread across Ten countries (Kenya, Somalia, Ethiopia, Djibouti, Yemen, Eritrea, South Sudan, Uganda, Tanzania and Sudan). NRC’s overall strategy in the region is to enhance protection and promote the rights of displaced people in humanitarian need by improving living conditions and seeking durable solutions. The regional office is based in Nairobi and works with Country Programmes to ensure standardization of programmatic and operational approaches, promote multi country programming and ensuring quality and Coordination

Generic professional competencies: 

Experience from working as a Communications Assistant in a humanitarian/recovery context Previous experience from working in complex and volatile contexts Documented results related to the position’s responsibilities. High-level English language proficiency (speaking, reading, writing) Excellent communication and interpersonal skills Strong work ethic and focus on results Sensitivity and high levels of self-awareness Ability to work under pressure, independently and with limited supervision Thorough knowledge and experience with photography and videography, including video editing Knowledge and experience drafting communications material in Somali and English Computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access)

Specific responsibilities 

Draw out the visibility requirement in each grant agreement and donor commitment, prepare a detailed action plan with timeline and execute in coordination with the Communication Coordinator. Develop a monthly action plan detailing outputs and support required. Visit NRC field sites to collect communications materials – photos, videos, and success stories for internal and external use. Upload photos, videos and success stories to the content archiving system. Assist Work efficiently with programmes teams to develop visibility materials and other communications products that comply with NRC and donor guidelines. Any other tasks as required or directed by the Area Office. Work closely with communications colleagues at the country office to develop, coordinate, and polish high-quality content.

Our Ideal Candidate:

We are looking for a University Degree/Diploma in Communications, Journalism or related field with at least At least 3 years of INGO or equivalent experience working in a communications or related field.

We are particularly looking for a positive individual with strong communication skills, who can build trust and confidently navigate both internally and externally at different levels.

In this position you will join highly motivated and expert staff who are making a difference to the most vulnerable people.

What We Offer:

Contract period: Until December 2023 with possible extension 

Salary/benefits: According to NRC’s salary scale and terms and conditions

Travel: 20%

Duty station: Kismayo

NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose.

Additional Information:

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline.

Incomplete, email and paper applications will not be considered.

Qualified female candidates are strongly encouraged to apply. The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

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