Job Description

  Background/IRC Summary:

The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.

The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Inside Syria, 7.6 million people are internally displaced and 12.2 million are in need of humanitarian assistance, with 4.8 million in hard-to-reach areas. There are 5 million Syrian refugees in neighboring countries. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair.

IRC is offering a robust humanitarian response to the Syria crisis with an annual budget in excess of $140 million and a rapidly expanding portfolio, supported by more than 1,250 staff in the region. IRC is undertaking programs in Syria and the neighboring countries of Iraq, Lebanon and Jordan in the fields of health, child protection, education, women’s protection and empowerment, NFI and food distribution, cash assistance, and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary Humanitarian Action, including questions of access, security, funding and coordination.


Job Overview/Summary

The Camps Project Manager (CPM)will directly supervise the program leads in Azraq Camp (Women’s Protection and Empowerment and Health, via management in partnership) as well as the operations staff working to support Azraq operations (Supply Chain, Operations, IT and Security). The position leads the implementation of the UNFPA-funded SHRH project in the camp to ensure the timely implementation of quality programming that meet the assessed need of the beneficiaries.

The CPM serves as IRC’s overall lead in Azraq Camp and will support the Deputy Director for Operations (DDO) and Deputy Director of Programs (DDP) in representing IRC in Camp Coordination Meetings, and in front of camp authorities, UNHCR and other key camp actors. The positon will also support and facilitate of donor visits.

Major Responsibilities

Program Operations and Management

  • Responsible for overall coordination of Azraq programming including women and girls safe spaces, centers and clinics.
  • Ensure timely and quality program implementation, reporting, and monitoring and evaluation across sectors;
  • Overall budget management and oversight responsibility for the UNFPA health and WPE program in Azraq camp across programs, and
  • Liaise closely with finance to monitor cash flow/projections, review BVAs and track program spending
  • Lead regular team meetings and amongst programs, administrative and supply chain staff
  • Participate in and coordinate program development/donor relations efforts including assessments and budgeting to ensure continued and expanded programming;
  • Oversee Field Operations and ensuring all policies, procedures and practices are in compliance with IRC, donor and national requirements;
· Ensure timely, efficient and streamlined procurement planning and execution through PRTS monitoring and Analysis across departments/programs; · Ensure oversight of assets tracking, warehousing and replenishment activities as relevant with colleagues in Supply Chain.

· Oversee Facilities Management, maintenance and upkeep across different areas to ensure proper services provided by the operations team to requestors.

· Support in developing plans for optimizing IT capacity in camp facilities, both in systems and personnel.

Coordination and Representation

External: ** · Develop and maintain effective working relationships with all stakeholders in Azraq camp – including refugees and community leaders, NGOs, government ministries/authorities notably SRAD, UN agencies, to enhance cooperation and coordination between organizations.

· Participate in various camp-level working group meetings including Camp Coordination Meetings and the relevant sectors working groups in Protection, GBV and Reproductive Health.

· Facilitate field visits, focus groups and key informant interviews for IRC and donor delegations, journalists, and internal/external visitors Internal · Ensure various sector teams are integrated and there is cross collaboration and coordination amongst the teams in the camp.

  • Member of IRC/Jordan Extended Senior Management Team (ESMT) making strategic decisions for the country program**
· Engaged in program strategy decision making across operational and programmatic areas, through the Strategy Action Plan and its implementation planning; · Coordinate timely and accurate reporting to donors, government and IRC headquarters.

Staff Performance Management, Learning & Development

  • Coach, train, supervise and mentor direct reports, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
· Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.

· Manage performance, employee relations and conduct of conduct issues in accordance to the IRC Way and IRC HR policies and procedures.

· Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs.

· Ensure that Azraq staff annual leave plan is updated and leave days approved and tracked.

· Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.

  • As required identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
Staff safety, security and well being

· Ensure all staff respect and adhere at all times to all IRC safety and Security Policies and protocols.

· Ensure safety and security trainings are provided to existing and newly hired staff in a timely and systematic manner.

· Ensure the staff submits movement plans and that a security briefing is provided on the security condition of the area(s) intended for a visit prior to any field visit.

· Assist the Safety & Security Officer and Senior Humanitarian Access & Security preparing and reviewing the security management plans.

· Report all changes and updates in security situation to the Safety & Security team.

Key Working Relationships

  • Position Reports to: Deputy Director of Operations
· Position directly supervises: Deputy WPE Manager, Deputy Health Manager (Management in Partnership) and Operations staff in Azraq · Internal: Program Coordinators/Managers, Finance, HR, Supply Chain, IT, Shared Support Services, and Grants.

· External: SRAD, UNFPA, UNHCR, partner organizations, other humanitarian actors Job Requirements


· BA/BS Degree (or equivalent) in international humanitarian/development studies, Management and Business Administration, Logistics/Operations or a related field.

Work Experience:

  • 4 years minimum experience working in a humanitarian and/or development NGO;
  • Proven experience as an efficient and effective manager (including management of people, projects and budgets);
· Minimum two years’ experience in budgeting and budget management in a comparable role (Project/Program Manager, Field Manager etc..) familiarity with US and European donors and their rules, requirements and guidelines; · Experience and reliability in carrying out safety and security protocols and managing staff safety and security risks.

Demonstrated Managerial/Leadership Competencies:

· Excellent planning and organizational skills, with the ability to appropriately managed and delegate work; · Demonstrated success as a team leader within supply chain/operations.

· Excellent analytical, presentation, and communication skills including around field-level humanitarian and development trends; · Excellent relationship-building, interpersonal skills and the ability to effectively represent IRC at forums and with donors.

· Strong negotiation skills essential with experience in conflict resolution desirable.

· Superior oral and written communication skills, with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

· Positive attitude to work, self-reflective, motivated, inspired, collegial.

· Proven ability to work well in teams and promote teamwork, thrive in a multi-cultural environment, be flexible and handle pressure with professional grace.

· Strong commitment to IRC’s mission, purpose and values is required.

Working Environment

This position is based in Azraq Camp and transportation is arranged from Amman on a daily basis. The camp is a humanitarian field setting, with harsh conditions however the overall security situation is relatively calm and orderly.

Standards of Professional Conduct

IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality

IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Attention Returning National Candidates:

IRC strives to attract, motivate and retain qualified national staff in our programs. We strongly encourage national or returning national candidates to apply for this position. If you are a national of the country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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