World Food Programme (WFP)

Business Support Assistant

World Food Programme (WFP)

Job Description

Job TitleBusiness Support Assistant Job Level: SC-4 (Service Contract) │ National Position Number of openings: 01 Unit/ Division: Programme Contract duration: 12 months Duty station: Yaoundé About WFP

Assisting almost 100 million people in around 83 countries each year, the World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.

Our mission is to help the world achieve Zero Hunger in our lifetimes.

Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

Organisational context

In Cameroon, the WFP Cameroon Country Strategic Plan [CSP] (2018 – 2021) endeavours to ensure that targeted food-insecure and vulnerable populations benefit from more sustainable and inclusive Food Systems and increased resilience to shocks to meet their food and nutrition needs. Under this CSP, WFP will design and implement interventions to address food and nutrition security challenges, from production through to consumption. In line with the CSP, WFP will apply its vast comparative advantages including experiences in delivery of food assistance to hundreds of thousands of the most vulnerable in timely, innovative, cost effective and sustainable ways, its deep field presence, logistics and supply chain, partnerships and relationships with national and regional authorities to; a) strengthen national systems and capacities to deliver food and nutrition security; b) contribute to greater efficiency in crisis response interventions; c) ensure access to nutritious food rather than provision while building the national capacities and systems for social protection, emergency preparedness and response and government-led programmes and services; and d) increase resilience by focusing on food systems  rather than access to food, through development of integrated solutions that can be scaled up by Government and the private sector.  What will you do? Based in Yaoundé, you will deliver standard business support processes, to facilitate effective service delivery.

Why work with us?

  • WFP provides food assistance to more than 86 million people in 83 countries, including Cameroon. Your work will have a positive impact on lives of the world’s most vulnerable people.
  • You will join a diverse team of professionals and will have an opportunity to exchange your experiences with your colleagues and continuously learning from each other.
  • WFP invests in the training and development of its employees through a range of training, accreditation, mentorship and other programs as well as through international mobility opportunities.
  • Our team is growing nationally and internationally and the timing to join us cannot be better!
Key Responsibilities (not all-inclusive, nor exhaustive):

At this position, you will:
  • Gather information with clear direction to support the drafting of documents and preparing reports by other staff.
  • Act as a point of contact for resolution of general operational queries from the Field Office and requesting assistance where necessary
  • Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
  • Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
  • Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
  • Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
  • Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
  • Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
  • Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.
  • Provide support to establish the partnership/FLA cycles and SOPs within the Unit.
  • Provide support to prepare a range of ToRs, budgets, reports and data Analysis
  • Strengthened the capacity of junior staff and cooperating partners staff on CP selection process, FLA and budget preparation, reporting, and payment
  • Review request for cash requirements and initiate remittance actions through WINGS
  •  Liaise closely with Programme colleagues at the sub office level, and Country office Finance Unit on issues related to cooperating partner payments.
  • Proper filing done for all programme fills on the programme drive with hard copies as backup files.
  • Initiate the purchase of various NFIs for the programme Unit and Field Offices
Qualifications and Key Requirements

Education: Completion of secondary school education (GCE A Level or Baccalaureate). A Bachelor’s degree or equivalent in Administration, Finance, Human Resources is desirable.

Experience: 3 years of relevant professional experience in general administration, office management, communication, Project Management, finance and accounting.

Knowledge and skills:

  • Proficient in the use of office equipment and Computer Software packages such as Microsoft Word.
  • Knowledge of work routines and methods in order to complete processes under minimal supervision.
  • Uses tact and courtesy to give and receive information to a wide range of individuals.
  • Ability to identify data discrepancies and rectify problems requiring attention.
  • Ability to offer guidance or basic on-the-job training to more junior staff.
Previous experience working with humanitarian sector will be a nice to have.

Language: Fluency, in both oral and written communication, in English and French.

Deadline for application

Date: 04h February 2021 at 11:59 PM.

This position open to Cameroonian nationals only Terms and Conditions

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting an inclusive work environment in which diversity is valued and where no form of discrimination is tolerated. We aim to achieve parity in our teams in West and Central Africa.

Qualified female applicants are especially encouraged to apply.

WFP has zero tolerance for discrimination and does not discriminate based on HIV/AIDS status. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
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