Norwegian Refugee Council (NRC)

Blp Capacity Building Project Manager (Middle East Region)

Norwegian Refugee Council (NRC)

Job Description



NRC’s Better Learning Programme (BLP) is a Psychosocial Support (PSS) programme implemented within education programming. It is NRC's flagship classroom-based PSS intervention for children in crisis-affected communities. The programme is a holistic approach to supporting children’s recovery and improving their conditions for learning. 

The BLP consists of three components of programme intervention. The first – the BLP-1 – is a general, classroom-based PSS approach targeting all children and young people. The second – the BLP-2 – is a small group intervention to support resilience amongst a more specific target group of academic under-achievers. The third – the BLP-3 – is a specialized PSS approach to address nightmares, which many children experience as a chronic symptom of traumatic stress.

What makes this position attractive

Its a regional role that will provide you with exposure in the Middle East region. Its an opportunity to positively impact the lives of people forced to flee especially children.  You will work for an international organization and one of the leading INGO's in Jordan. A challenging and exciting opportunity with a dedicated team advocating for the rights of people forced to flee.

We are also looking for people who share our values: 

To be dedicated in what we do;  To be innovative with our solutions;  Empowering and building trust; To be accountable to the donors that make our work possible; the beneficiaries that we exist to serve; and to each other… the members of our NRC family. 

What you will do

Roll-out and implement strategic and operational initiatives and projects related to BLP and PSS across relevant Country Offices of the BLP global resources (such as the BLP guidance Kit, the BLP youth wellbeing programmatic documents, the Capacity Building package and Miskit book and resources);  Represent and actively participate the BLP Technical Steering Committee meetings to move forward project milestones through structured approach;  Contribute to the development of project guidance both technical and implementation; Supervise and monitor the Programme Implementation as assigned by the line manager and Country Office colleagues (activities, and project documentation) in line with proposals, strategies and donor requirements;  Provide technical direction and ensure high technical quality of projects as the focal point for BLP Middle East to ensure quality implementation of BLP in relevant Country Offices through existing communication platforms field-visits, revision/development of country-specific procedures/tools, using NRC Project Cycle Management: grant opening meetings, grant review meetings, grant closing meetings;  Promote and advocate for the integration of Better Learning Program (BLP)and Psycho Social Support (PSS) into NRC education strategy and response as well as in country and regional response plans; Oversee and manage BLP projects (global/regional grant) implementation (activities, budget and project documentation) in line with proposals, strategies and donor requirements;  Enhance the engagement and outreach index to target beneficiaries most in need of protection, explore and asses new and better ways to assist and liaise with country offices accordingly;  Communicate effectively and create effective interface and networking with the Global BLP Unit (GBU) and countries in Middle East Region in Coordination with the regional Education Adviser to understand the needs, implement strategies and achieve objectives and to provide capacity building and support ; Submit and provide Reports, providing regular progress reports to Regional Education Adviser; Compile and disseminate best practice, lessons learnt, recommendations, and case studies from Project Implementation, creating and tracking against a project improvement plan; Assess and map existing strengths, weaknesses, capacity and gaps in implementing Better Learning Program (BLP) across Country Offices; then ensure capacity building of Country Office staff and transfer key skills across Middle East Regional Offices as well as capacity building and supporting the in-country BLP focal points (including technical guidance) to implement and monitor BLP activities; 2/3  Liaise and collaborate with relevant local authorities and other key stakeholders- in case of BLP institutionalization.

Professional competencies, Qualifications and Skills required

BA degree in social work, Humanitarian studies or any relevant field, Master degree and certification in Project Management is a plus; Minimum 5 years of experience from a senior level project implementation position in a humanitarian/recovery context;  Previous work in Psychosocial support and social and emotional learning programs and experience operating NRC Better Learning Programme 1/2/3 is considered an asset; Experience from working in complex and volatile contexts; Leadership, capacity building and Remote Management working skills,  Fluency in Arabic and English, both written and verbal;  Computer Literate: good command in Computer Skills use office 365, outlook, microsoft office programs.

Context related skills, knowledge and experience

Excellent communication, interpersonal skills and diplomacy, building trustful and professional relationships and effective networking;  Strong organisational and team working skills including remote support; Inclusive and Diverse: cultural awareness and embrace working with Multinational environment respectfully and effectively;  Seek to leverage learning on BLP issues regionally;  Expertise within one of NRC’s core competencies related to education and protection is an asset.

Behavioural competencies 

Handling insecure environment  Planning and delivering results  Working with people  Analysing  Communication with impact

What We Offer

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

We offer an opportunity to match your career to a compelling cause and a chance to meet and work with people who are the best in their fields.

Female candidates are strongly encouraged to apply and join our work culture that empowers every employee to share ideas and take responsibility: At NRC we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take initiative.

Additional information:

Grade:                                               Grade 8

Reports to :                                       Regional Education Adviser- Middle East Office with technical line to                                                                                           Global BLP Capacity Building Adviser (GBU)

Duty station:                                      Amman, Jordan

Travel:                                               50% (MERO country offices: Iraq, Jordan, Lebanon, Palestine,                                                                                                     Syria)

Duration and type of contract:           Contract till 31 Dec 2023 with the possibility of extension subject to                                                                                             fund availability and satisfactory performance 

Salary:                                                Based Upon NRC salary Scale.

For more detailed information, find the detailed Job Description

We invite applications from all qualified and interested national candidates. Send in your application by latest June 11th, 2023. 

Please ensure you attach copies of your academic and professional certificates.

For any queries, please email us at with the "Job Title" as the subject. The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and Security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

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