Benefits and HR Administration Team Leader


Job Description

  The Benefits & HR Administration Team Leader play a key role in the effective management of the Benefits & HR Administration of all employees sent out from GSO to Country Programmes (IRS) and those working remotely supporting GSO and Country programmes (global workforce). The co-Team Leaders are specialists who share supervision and line management of the Benefits & HR Administration team. The Benefits & HR Administration Co-Team Leaders ensure the administration is executed in compliance with Swiss legislation and Medair procedures.

Project Overview

Medair’s global HR function supports the organisation in the implementation of world class humanitarian aid projects by ensuring that the organisation has adequate systems and structures to efficiently recruit and retain the right people. The HR function is also working on impacting Medair’s culture by creating and sustaining a work environment where our values are fully alive and staff is being cared of through a “people to people” model.

Workplace & Working Conditions

Medair Global Support Office (GSO), Lausanne, Switzerland. Covering the role remotely may be considered.

Starting Date / Initial Contract Details

April 2022. Fixed-term contract, part-time, 6 months at 70%.

Key Activity Areas

HR Administration Management
  • Responsible for high standard of customer service in Benefits and HR Administration, delivering a professional and beneficial service for new and existing staff.
  • Responsible for the supervision of cost-effective administration of the on & off-boarding and employment life-cycle of staff, especially in regard of Contract Management, as well as managing administration related to Medair’s benefit package for GSO and IRS staff. Responsible for ensuring staff administration is compliant with related Swiss legislation & Law" id="link" class="link">Labour Law requirements.
  • Collaborate with representatives of other HR team and other departments in GSO on cross-functional processes, solving problems, improving services, and ensuring seamless delivery of services.
  • Responsible for record management of country programme portfolio, including personnel and Crisis Management Team (CMT) files. Responsible for process and preparedness for rapid Emergency response on-boarding of staff at any hour following a sudden onset crisis.
  • Be the audit focal point for HR and ensure records are complete and managed in line with GDPR regulations and Medair’s policies.
Team Management
  • Line management of members of the Benefits and HR Administration team, notably two Benefits and HR Administration Partners and one volunteer.
  • Promote continued learning and development of the technical capabilities of the Benefits and HR Administration Team for future progression within the HR Department. Build a strong mutually supportive team grounded in Medair’s values and member of the extended management team.
Database and Process Management
  • Supervise the Data Entry of benefits and HR information ensuring data is logged & classified accurately in the relevant HR database. Responsible for regular monitoring and review of processes.
  • Responsible for ensuring HR Administration and communication related to it is in line with HR policies and procedures. Ensure proper documentation and up to date HR policies, procedures, forms and checklists are available for relevant stakeholders.
Compensation and Benefits
  • Responsible for managing compensation and benefit information accurately reflecting changes for incoming and outgoing staff. Responsible for the administration of the retirement savings plan account. Approve payments to IRS entitled to Retirement Saving Plan (RSP).
  • Responsible for the timely communication and reporting with the broker regarding the management of medical benefit, premium payments and issues around claims reimbursement. Ensure new employees receive appropriate training on processes and procedures related to Compensation and Benefits.
  • Continually improve the HR systems, policies, key processes and procedures that relate to HR Administration, in line with the HR strategy. Contribute to their definition, elaboration and implementation especially in relation to the area of payroll, back office administrative management.
  • Lead and collaborate on assigned HR projects, track progress and deliver outputs on schedule.
Team Spiritual Life
  • Reflect the values of Medair with staff, beneficiaries, and external contacts.
  • Work and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
  • Encouraged to join and contribute to Medair’s international prayer network.
This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.


  • Bachelor degree in HR or a related field.
  • HR certification or Masters in a related field of operation. Swiss HR administration certification desirable.
  • Good working knowledge of English and French (spoken and written).

Experience / Competencies

  • Experience in leading and managing teams desirable.
  • 3 years’ experience as an HR generalist / Business Partner and/or in other administrative roles in the humanitarian sector.
  • Excellent verbal and written communication skills.
  • Understanding of humanitarian sector or previous position in an INGO is a plus.
  • Ability to work and analyze data. Organization and time management skills.
  • Ability to build and sustain good team performance. Strong leadership skills.
  • Driven and result-oriented with a positive attitude. Strong interpersonal skills.
  • Ability to build strong and long-term relationships.
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