Job Advertisement

Position Title: Asistente Técnico/a de Protección
Location: Medellin
Country: Colombia
Deadline Date:

Job Details

Job Posting Organization:
The Norwegian Refugee Council (NRC) is an independent humanitarian organization that assists people forced to flee. Established in 1946, NRC operates in over 30 countries, providing Emergency and long-term assistance to millions of people each year. The organization advocates for the rights of displaced individuals and mobilizes experts through NORCAP to enhance local and international skills for crisis prevention, preparedness, response, and recovery. NRC also leads the Internal Displacement Monitoring Center (IDMC) in Geneva, which is a global leader in information and advocacy for internally displaced persons. NRC employs approximately 14,000 staff and is committed to the principles of humanity, neutrality, independence, and impartiality, ensuring that local stakeholders accept their activities while promoting durable solutions for vulnerable populations.

Job Overview:
The role of Asistente Técnico/a de gestión de casos de protección is crucial for supporting Emergency Response actions in the Urabá region of Colombia. This position focuses on Humanitarian Assistance and the delivery of essential services to internally displaced populations, individuals with international protection needs, and vulnerable migrants. The assistant will work daily to ensure that the organization's policies, tools, manuals, and guidelines are adhered to while implementing project portfolios according to action plans. The position requires a proactive approach to problem-solving and effective communication with various stakeholders to ensure that the needs of the affected populations are met efficiently and effectively.

Duties and Responsibilities:
The Asistente Técnico/a de gestión de casos de protección will be responsible for a variety of tasks, including: ensuring adherence to NRC policies and guidelines; supporting the implementation of project portfolios; organizing and executing tasks according to priorities and standards; developing knowledge in the area of specialization to provide effective Technical Assistance; preparing and developing required status reports for management; ensuring proper filing of documents; promoting ideas to strengthen the functions of the role; planning, coordinating, and implementing activities in line with protection principles; disseminating information about protection services to target populations; identifying and coordinating available protection services; accompanying individuals at high risk of rights violations through the case management process; actively participating in protection monitoring; conducting safe referrals to essential services; maintaining updated databases; applying and archiving tools for Data Collection and evaluation; preparing quantitative and narrative reports on implemented activities; supporting the achievement of project objectives and indicators; and providing inputs for context Analysis and documentation on needs and strategies for risk mitigation.

Required Qualifications:
Candidates must possess a strong background in humanitarian assistance, with knowledge and experience in technical fields relevant to the position. They should have experience working in complex and changing contexts, with proven experience related to the responsibilities of the role. A basic understanding of the English language is also required. Specific skills and knowledge include a university degree in Social Work, psychology, or a related discipline, understanding humanitarian and protection principles, and prior experience in implementing protection activities, community-based protection, and case management for internally displaced persons or those in need of international protection. Familiarity with age, gender, and diversity approaches, Data Protection, and proficiency in MS Office (Word, Office 365, Excel, PowerPoint) are also essential.

Educational Background:
A university degree in social work, psychology, or a related field is required for this position. This educational background is crucial for understanding the complexities of humanitarian work and the specific needs of vulnerable populations.

Experience:
Candidates should have experience working in humanitarian contexts, particularly in roles that involve direct support to vulnerable populations. Experience in case management, Coordination, and referral processes for individuals in vulnerable situations is highly valued. Previous work in complex and changing environments is essential, as is a proven track record of responsibilities similar to those outlined in the job description.

Languages:
Proficiency in Spanish is mandatory for this position, given the local context. Knowledge of English is considered an asset, as it may facilitate communication with international stakeholders and enhance the candidate's ability to engage with broader humanitarian efforts.

Additional Notes:
The position is based in Medellin, Colombia, and may require occasional travel to areas with endemic diseases. The contract will be a labor contract for a specific project, in accordance with Colombian labor legislation, with a monthly salary based on NRC's salary scale, ranging from $2,800,000 to $2,900,000, depending on the specific grade of the vacancy. NRC emphasizes equal opportunity and diversity in its hiring practices.