Danish Refugee Council (DRC)

Admin & HR Assistant/ Receptionist

Danish Refugee Council (DRC)

Job Description

  The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide Emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with Local Communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

In 2003, following the start of foreign military operations in Iraq, DRC became one of the first organisations to provide Humanitarian Assistance in the country, and now operates in 11 governorates, including Anbar, Baghdad, Babel, Diyala, Duhok, Erbil, Karbala, Kirkuk, Najaf, Ninewa and Salah-al-Din.

About the job

To be responsible for the Coordination of the front office, and control the entrance of all the visitors to the country office Responsibilities: 

Frontline, Reception duties: •    Ensure Security to DRC staff and property •    Greet visitors with a positive and helpful way, and ensure visitors books are signed •    Assisting visitors in finding their ways around the office •    Enforce DRC’s non weapon policy •    Monitor the CCTV system •    Report any security incident to NSO •    Follow DRC security guidelines •    Schedule, Monitor and coordinate the request of the meeting room •    Monitor the daily cleaning process in DRC offices and/ or guesthouse, report to Admin Team Leader.

•    Monitor daily kitchen needs for DRC offices and buildings, doing necessary PRs for that purpose •    Check fire extinguishers on a monthly basis in all DRC offices and guesthouses, report to NSO.

•    Check the building on a daily basis or any maintenance and/or repairs needed.

•    Inform Safety/Logistics in the expiry date of the fire extinguisher and any first aid components before 15 days.

•    Make sure to turn off all electrical devices in DRC buildings before leaving the duty station •    Ensure there is Drinking Water ready for use in the office guest houses.

HR related duties: •    Filling of personnel files (hard and/or soft copies) •    Filling of recruitment files (hard and/or soft copies) •    Collecting employees’ signatures when required •    Updating staff contact list •    Any clerical assistance required Safety related duties: •    Assist the safety team with access letters Other: •    Any other duties as may be assigned by the Line Manager •    Conduct duties in accordance with DRC Iraq Programme Standard Operation Procedures (SOP) •    Conduct duties in accordance with DRC Code of Conduct.

Reporting lines 

Reporting to: Administration Team Leader Technical line manager: HR Manager About you 

Experience and technical competencies:  •    At least One year of experience in relevant work •    A high respect to visitors/ organization confidentiality •    Demonstrated interpersonal skills and respect for people approaching in the office •    Ability to work in a multicultural context as a flexible and respectful team player •    Very good communication skills •    Consistent professional dress and manner •    Experience of work with the UN or NGO or voluntary is preferred but not essential Education: 

•    Minimum education: Diploma or equivalent or higher..


•    Very good English, Kurdish and Arabic •    Typing skills for all three languages is required In this position, you are expected to demonstrate DRC’ five core competencies:  
  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with DRC’s vision and values.
We offer 

Contract Duration: till 31 Dec 2021 Band:I Designation of Duty Station:Erbil Start date:15 February 2021 Application process 

Interested? Then apply for this position by clicking on the apply button.

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 8-February-2021

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport For further information about the Danish Refugee Council, please consult our website drc.ngo
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