Consultant for Service Development Plan (SDP)

Job Posting Organization:
The job posting organization is the International Civil Aviation Organization (ICAO), which is a specialized agency of the United Nations. Established in 1944, ICAO's mission is to promote the safe and orderly development of international civil aviation throughout the world. The organization has a global presence, with 193 member states and a workforce dedicated to ensuring that civil aviation is safe, secure, and efficient. ICAO works with its member states and industry stakeholders to develop policies, standards, and regulations that enhance aviation safety and efficiency, while also addressing environmental concerns and promoting sustainable practices in the aviation sector.

Job Overview:
The position of Consultant for Service Development Plan (SDP) involves working under the Technical Cooperation Branch (TCB) of ICAO, specifically within the Flight Operations Section (FOS). The consultant will be responsible for analyzing proposals for service provision at airports, particularly focusing on optimizing operations and resources, ensuring compliance with ICAO standards, and developing a sustainable economic model for airport operations. The consultant will also be tasked with reviewing and optimizing the Concept of Operations (ConOps), assessing service provider proposals, and ensuring that the service model aligns with international best practices. The role requires a strategic approach to enhance the overall operation of the airport, ensuring that all stakeholders, including airlines, are engaged in a transparent governance process. The consultant will also need to propose a service evolution plan that aligns with the growth of the airport and its operational complexity, making this position critical for the future development of airport services.

Duties and Responsibilities:
The consultant's duties and responsibilities include:

• Analyzing and optimizing the Concept of Operations (ConOps) to ensure it is tailored to Tocumen as a hub for connections, proposing adjustments for efficiency and operational coordination.
• Reviewing service provider proposals to identify strengths, weaknesses, and areas for improvement, and making recommendations for optimizing operations and governance.
• Assessing infrastructure and equipment needs for the initial phase of service provision, reviewing implementation schedules, and analyzing operational integration processes.
• Defining a validated service model and establishing performance indicators and transparency mechanisms to ensure equitable treatment of all user airlines.
• Ensuring compliance with ICAO standards and AAC regulations, proposing supervision and control schemes, and verifying training needs for SDP personnel.
• Proposing a service evolution plan aligned with airport growth and identifying investment needs for each phase.
• Performing other related activities as required, ensuring that all deliverables meet the expected outcomes, including governance documents, organizational structures, and risk assessments.

Required Qualifications:
The required qualifications for this position include a Master's Degree in Aviation and Airport Management. Candidates should possess expertise in airport operations and apron management, particularly in airports handling over 15 million passengers. Additionally, experience in the design, tendering, contracting, and implementation of Airport Management Systems (AMS) or Service Development Plans (SDP) is essential. Candidates must have in-depth knowledge of ICAO standards and recommendations, as well as familiarity with international best practices from various global airports. The ability to design governance models with performance indicators and transparency is also required, along with experience in economic and analysis" style="border-bottom: 1px dotted #007bff !important;">financial analysis related to investment recovery mechanisms. Knowledge of technological innovations applied to apron control is a plus.

Educational Background:
Candidates must hold a Master's Degree in Aviation and Airport Management. This advanced degree is crucial for understanding the complexities of airport operations and the regulatory environment in which they function. The educational background should provide a solid foundation in both theoretical and practical aspects of aviation management, preparing candidates to tackle the challenges associated with service development and optimization in the aviation sector.

Experience:
Candidates should have significant experience in airport operations, particularly in managing large airports with high passenger volumes. A proven track record in the design and implementation of service development plans or airport management systems is essential. Experience should also include familiarity with ICAO standards and international best practices, as well as expertise in economic and financial analysis related to airport operations. The ideal candidate will have a comprehensive understanding of the regulatory landscape and the ability to navigate complex operational challenges.

Languages:
Fluency in spoken and written Spanish is mandatory, along with practical knowledge of English at a technical level. This bilingual proficiency is essential for effective communication with diverse stakeholders, including airlines, regulatory bodies, and international partners. Candidates should be able to articulate complex concepts clearly in both languages, facilitating collaboration and ensuring compliance with international standards.

Additional Notes:
This position is intended for experts interested in consultancy contracts, which may be short or long-term. The evaluation process for qualified candidates may include an assessment exercise followed by a competency-based interview. ICAO consultants are expected to maintain a professional demeanor befitting their status as international civil servants. The organization offers an attractive benefits package in accordance with the policies of the International Civil Service Commission (ICSC). It is important to note that the United Nations does not charge any fees at any stage of the recruitment process, ensuring a fair and transparent hiring process.