United Nations Development Programme (UNDP)

Trainer (Conflict Sensitive Communication for Csos)

United Nations Development Programme (UNDP)

Job Description

  The Confidence Building Early Response Mechanism (COBERM) is a joint EU-UNDP initiative, which aims to sustain and further enhance an enabling environment for reconciliation within and across divided communities in Georgia, to promote inclusive peace, stability and Human Security. Implemented in three phases during 2010-2018, IV phase of the Programme was launched in 2019 with the duration of 3 years and pursues the following objectives:
  • Foster interactions and trust among the people affected by conflict and further support grass-roots and civil society-driven confidence building initiatives with a high anticipated impact and potential for Conflict Prevention and peace;

  • Provide a flexible tool to address emerging needs and build the required trust by supporting ad hoc opportunities identified through various dialogue platforms;

  • Support an enabling environment for ongoing dialogue and engagement between the sides across the divide in addressing various issues of common interest.

Currently, COBERM continues to provide a neutral ground for addressing the prevailing needs of the local communities, including post-conflict isolation and low capacities, as well as for the development of new approaches to peace and confidence building. Through its grant programme, COBERM supports initiatives of local Civil Society Organizations (CSOs) in a wide range of areas aiming to pursue sustainable peace. Due to its sensitive nature, as well as the challenging environment it works in, COBERM communication and visibility require conflict-sensitive approach. Up until now, COBERM only uses its website and UNDP communication channels to inform the wider audience about some of its achievements, while always prioritizing the “do no harm” principle. After a decade of extensive confidence building work, there has been a growing recognition of the significance of communication concerning peace efforts. Moreover, advancement and diversification of information and communication technologies provide new windows of opportunities for raising awareness of wider audiences about peacebuilding initiatives. In this context, COBERM needs professional Communication Support to build capacity of its partner organizations and enable them to effectively communicate their messages and positive results to different stakeholders and the broader public.
Duties and Responsibilities
The duties and responsibilities provided in the ToR are for the initial period of September 2020 - December 2020. The expected number of consultancy hours is 184, including one mission to Tbilisi and Sukhumi (in case, if travel is possible). For the remaining period, up until May 2022 precise tasks, consultancy and mission days will be specified in the corresponding ToRs. The trainer will work under overall supervision of the COBERM Team, and will directly report to The scope of the current assignment will be diverse and will aim to provide:
  1. conflict sensitive communication trainings (online or face-to-face) to COBERM IV partner CSOs,

  2. individual online consultations to assist CSOs (working in the sphere of media) preselected under COBERM IV Round II Restricted Call for Proposals in developing and revising their project proposals;

  3. upon request, undertake other communication related practical assignments.

2 series of consultations and 2 trainings (1 in Tbilisi and 1 in Sukhumi) are envisaged throughout the initial assignment period. Keeping in mind the conflict sensitive context, the Trainer will provide participants with knowledge and skills needed to:
  • Ensure careful and conflict sensitive communication and strict adherence to the “Do no harm” principle.

  • Design a promotion and awareness raising campaigns for their projects;

  • Map stakeholders and target groups and tailor messages to specific types of audiences; raise awareness and increase the visibility of ongoing initiatives among them;

  • Take into consideration linguistic, social and political diversity of target audiences;

  • Assess risks and opportunities of communication efforts;

  • Assess suitability and effectiveness of various communication tools for given context;

  • Use social media (Twitter, Instagram, Facebook and other networks) and other modern communication channels for promotion and raising interest and awareness of confidence building activities;

  • Prepare the effective messages and press releases;

  • Properly use techniques, such as appropriate language and visual materials, framing, spin avoidance;

  • Increase the visibility of UNDP and EU cooperation in confidence and peace building;

  • Address emerging peace and security challenges on the ground and lower the tensions within communities,

  • Raise awareness and promote neutral, pragmatic and apolitical approaches to conflict settlement process through messaging on the value of CBMs, peacebuilding, conflict transformation, gender in conflict-transformation/WPS;

  • Strengthen awareness of gender issues and establishing gender balance in communication.

The trainer is also requested to:
  • provide summary and materials of training for posting on the COBERM website;

  • submit the assignment report with Analysis, observations and recommendations related to the training, including a needs assessment for future trainings.

The trainings will be conducted either face-to-face or in an online mode (depending on the possibility to travel). Consultations will be conducted in an online mode. Language of trainings and consultations: English. Main deliverables for the initial assignment:
  • Submit the training methodology, agenda, modules and handouts to COBERM for review and translation in local languages, as needed, prior to delivering the Conflict Sensitive Communication Training (2 weeks in advance or as agreed with the COBERM team);

  • Conduct up to 2 conflict sensitive Communication trainings (e.g. one training for a group of around 20-25 participants in Tbilisi and Sukhumi each);

  • Provide support to preselected CSOs working in the field of media to develop and revise their project proposals through online consultations in order to ensure high quality of their project documents.

  • Prepare summary of trainings for public outreach and a mission report with observations and recommendations, including needs assessment for future trainings (to be submitted by email after completion of trainings).

Payment modality: The payment of the consultancy fee will be processed in two installments upon submission of the deliverables listed above and timesheets:
  • First installment upon completion of the trainings: Training in Tbilisi (face-to-face or online) - up to 20 hours; training in Sukhumi (face-to-face or online) - up to 20 hours

  • Second installment upon submission of the final mission report: Consultations with CSOs in Tbilisi and Sukhumi (online) – up to 120 hours; Debriefings with COBERM/CSSP teams (face-to-face or online) - up to 8 hours; Preparation and submission of mission report (Home based) - up to 16 hours

Interpersonal and communication skills:
  • Strong communication skills and proven ability to collaborate with different actors (UNCT, Government, civil society, etc.);

  • Flexibility, discretion, and tact;

  • Excellent diplomatic skills and ability to work in very sensitive political environments;

  • Experience in managing a multi-cultural team, proven conflict sensitivity.

Professional skills:
  • Good analysis and judgment;

  • Teamwork, proven time management and results-orientation;

  • Proactive in problem-solving and recommendation for conflict prevention and resolution;

  • Strong ability in understanding and managing confidential and politically sensitive issues, in a responsible way.

Technical aptitudes:
  • Strong written and oral presentation skills of proposals, briefings, reports, strategies, etc.

  • Ability to prepare clear and comprehensive written analytical reports under tight deadlines;

  • Strong computer skills.

Required Skills and Experience
  • Masters' degree in public relations, communications, journalism International Relations, political science, or other related domain; concentration in conflict prevention and peace studies an asset (minimum requirement: Master's degree – 7 points, PhD – additional 3 points)

  • Substantive international experience (at least 5 years) in the field of public relations, communication and outreach, media marketing, strategic communication, journalism (minimum requirement: 5 years - 10 points, more than 5 years - additional 5 points)

  • Three years of international experience of working in communication teams of international organizations with the focus on conflict-sensitive communication and reporting, as well as of working in post-conflict context (minimum requirement: 3 years - 6 points, more than 3 years – additional 4 points);

  • Experience of working, as a communication trainer (minimum requirement: 5 points);

  • Proven track record of excellent training skills;

  • Substantive knowledge of civil society development, especially in post-Soviet transitional context will be an asset;

  • Familiarity with project design and project cycle management will be an asset;

  • Knowledge of the EU and United Nations system, practices, and procedures, including UNDP program modalities, particularly in conflict-affected areas will be an asset.

Language Requirements:
  • Fluency in English is required; knowledge of Russian is desirable.

Financial Proposal: The financial proposal shall specify a total lump sum. Payments are based upon delivery of the services specified in the TOR. All envisaged travel costs must be included in the financial proposal. This includes all travel to join duty station/repatriation travel. In general, UNDP does not accept travel costs exceeding those of an economy class ticket. Should the IC wish to travel on a higher class he/she should do so using their own resources. In order, to assist the requesting unit in the comparison of financial proposals, the financial proposal will include a breakdown of this lump sum amount. Maximum 30 points will be assigned to the lowest price offer. All other price offers will be scored using the formula (inverse proportion): Financial score X = 30* the lowest price offer/suggested price offer. All envisaged travel costs must be included in the financial proposal as well. The award of the contract will be made to the Individual Consultant with the highest scores based on desk review, interview and financial evaluation. UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
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