Job Description

  The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners' peacebuilding, humanitarian and Development Projects around the world. UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations. The Support Services Manager reports to the Country Director and leads and guides the Support Services Team in the Honduras Project Office, fosters collaboration within the team as well as the client-oriented approach. The Support Services Manager works in close collaboration with a number of local internal stakeholders, relevant partners as well as colleagues in HQ - to successfully deliver operations services. The Support Services Manager acts as an Advisor to Senior Management on all aspects of the office management and operations. This includes strategic financial and human resources management, efficient procurement and logistical services, ICT, transportation and vehicle management, Administration and security, in accordance with UNOPS rules and regulations. The main purpose of the role is to ensure the right support is in place for current and upcoming projects, balancing operational and project priorities, whilst ensuring effective, efficient and consistent support service provision across the project portfolio and internally. Functional Responsibilities
  1. Advisory and Technical Support

  2. Procurement support

  3. Financial management

  4. Human resources management

  5. Security Management

  6. Administrative and liaison support

  7. Information Technology Support

  8. Project Planning and Coordination Support

For a detailed descritipon of the above please review the attached Terms of Reference Education/Experience/Language requirements Education:
  • Master’s degree, preferably in Business Administration, Public Administration, Management or related field.

  • Bachelor’s degree and additional 2 years of relevant professional experience may be accepted in lieu of a master’s degree.

  • Technical's degree and additional 4 years of relevant professional experience may be accepted in lieu of a master’s degree.

Experience:
  • Minimum of 2 years of experience (or more depending on the educational background) with operations management or project support services are required

  • Strong background in finance, procurement, logistics or human resources management is highly desirable.

  • Experience in UN rules and regulations, particularly relating to procurement, finance and security management, is a distinct advantage.

  • PRINCE2 Foundation Certification and/or similar project management certification may be considered an advantage.

Language Requirements:
  • Fluency in written and oral Spanish required.

  • Working level (intermediate) of written/read English is required.

Competencies Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion. Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. Contract type, level and duration Contract type: Individual Contractor Agreement Contract level: ICS-9/LICA - 9/NO-B NO-B Contract Duration: One year initially, renewable subject to satisfactory performance and funding availability. UNOPS values its personnel y acknoeledges the importance of maitaining a balance between professional and personal responsibilites. We offer several possibiliteies for flexible working schedules. Additional Considerations
  • Please note that the closing date is midnight Copenhagen time

  • Applications received after the closing date will not be considered.

  • Only those candidates that are short-listed for interviews will be notified.

  • Qualified female candidates are strongly encouraged to apply.

  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.

  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types

  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.

  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post

  • The incumbent is responsible to abide by Security Policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

  • Guatemala is considered a family duty station according to ICSC.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks. Background Information - UNOPS UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development. UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources. Working with us UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines. Diversity With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates. Work life harmonization UNOPS values its people and recognizes the importance of balancing professional and personal demands. Additional information TOR- Support Service Officer - ICS9 -GT.pdf (123 KB)
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