Concern Worldwide

Shelter/NFI and Winterization Programme Manager

Concern Worldwide

Job Description

About the role: This is a 12 month (renewable) new role with unaccompanied terms based in Syria with intermittent travel to Iraq with a salary of Band 3 of salary from €37,988 to €42,209 per year. You will report to the Emergency Response Coordinator. You will liaise with the Programme Director, the Food Security and Emergency Manager, Programme Coordinators, Meal Coordinator, Area Coordinator, Country Finance Controller and Programme Partners. You will also, in Coordination with the Emergency Coordinator, represent Concern to Clusters, Coordination Forums and NGOs. We would like you to start 1st January 2020. Your purpose: You will provide management and technical oversight of Concern’s shelter, NFI and winterization activities designed to support conflict-affected and vulnerable IDPs, returnees and host communities. You will also contribute to Concern’s emergency response in Syria through supporting the development of new programmes and proposals, high quality internal and external reports, and grant management. You will support the Emergency Coordinator in coordination efforts for Concern’s emergency work with other NGOs in Syria through the relevant clusters and fora. You will be responsible for technical line-management of the Shelter team while also providing technical inputs and feedback to the emergency team responsible for NFI and winterization activities. You will be responsible for: Programme Implementation and Partnerships
  • In close liaison with the Emergency Coordinator provide technical and management oversight and supervision of shelter, NFI and winterization projects.

  • Working with staff in the emergency programme, ensure the preparation of detailed implementation work plans and provide the necessary guidance and support to the team to achieve timely and quality implementation of activities. This includes ensuring the early preparation of an appropriate and effective winterization response in coordination with other NGOs through the relevant cluster.

  • Act as budget holder for the shelter, NFI and winterisation components of the OFDA, ECHO and other donor (pending approval approval) grants.

  • Ensure that all programme targets are reached in accordance with agreed programme objectives, as per contracts with donors, in line with the overall programme approach, ensuring integration with other programme activities, and in line with Concern’s approaches and policies, and international best practices.

  • Review and coordinate the preparation of relevant technical documents such as tenders, BoQs, procurement and oversee material and equipment purchases and delivery as necessary ensuring that Concerns’ and donors’ policies and procedures are applied and followed.

  • Carry out regular field visits to inspect works and organize regular project review sessions through participatory methodologies involving beneficiaries and other stakeholders in the areas of intervention, with the aim of establishing and/or verifying emerging needs, gaps and priorities, and communicate these to the Programmes Director as part of a continuous programme review and improvement process.

  • Monitor project activities to ensure the quality and capture the impact of project activities, while making necessary adjustments to project activities and work plans if necessary in a timely manner.

  • Contribute to the preparation of shelter, NFI and winterisation budgets, funding concept notes and proposals for both grants and contracts through Analysis of field data and actual costs incurred on activity implementation, under the strategic guidance of the Emergency Coordinator and Programme Director. This includes background research, stakeholder analysis, Data Collection and analysis, consultation processes, development of narrative, development of budget and production all associated documents to a high standard in accordance with donor requirements.

  • Oversee the preparation of high-quality donor narrative reports for shelter, NFI and winterisation activities in a timely fashion.

  • Contribute to all aspects of the Programme e.g. integration of equality, protection, and disaster risk reduction and ensure programmes are implemented in line with the How Concern Understands Extreme Poverty Policy paper.

Coordination and outreach
  • Participate, in coordination with the emergency coordination, proactively and contribute in relevant NFI, shelter and winterisation coordination forums, working group and cluster meetings.

  • Strengthen links with shelter, NFI and winterisation departments in other NGOs through effective and on-going coordination, information-sharing and results dissemination at regional level and national level.

  • Share information on Concern activities and intervention and promote good relations and collaboration with other actors working in the area.

Team Management and Capacity Building
  • Support the training of Concern staff in donor requirements and compliance rules under specific contracts, in collaboration with Concern Finance and Systems staff.

  • Provide Technical Support and on-going on-the-job training and coaching to staff in the shelter, NFI and winterisation programmes.

  • Ensure that all staff are aware of and comply with Concern’s policies and procedures.

  • Monitor and review performance of staff line managed through Concern’s Performance Development Reviews system (PDR’s) and hold staff accountable for meeting the success criteria.

  • Work with the Emergency Coordinator, MEAL Coordinator and MEAL team to improve the Design and implementation of accountability and quality initiatives ensuring that they are integrated into the programmes.

  • Adhere to and promote Concern’s Code of Conduct and associated policies

  • Ensure the highest stands of accountability through ensuring good communication and information sharing within and outside the programme and enabling staff, beneficiary and other stakeholder participation at all stages of the project cycle.

  • Contribute to all aspects of the Programme e.g. mainstreaming of equality, protection, and disaster risk reduction.

  • Brief the PD and Senior Management Team on programmes and situational context on a regular basis.

  • Actively participate in any emergency response if called upon to do so (within the existing programme area or in a new one).

  • Undertake other related duties as may reasonably be assigned by the Emergency Coordinator and/or the Programme

Your skills and experience will include: Essential: This position demands a highly organised and dynamic individual with a demonstrated ability to achieve results in a demanding environment.
  • Degree level education in emergency response, shelter or NFI or any related discipline.

  • Minimum 3 years shelter and NFI emergency response experience including at least 2 years at management level.

  • Experience in Monitoring and Evaluation (M&E) techniques and a good grasp of project cycle management.

  • Experience working collaboratively with a variety of stakeholders including local authorities, partners, and other I/NGOs.

  • Thorough understanding of budgetary, HR and procurement processes.

  • Very strong English writing and verbal communication skills.

  • Good team player, flexible and politically and culturally sensitive.

  • Excellent computer skills, including Microsoft Office and Excel.

We would also like:
  • Arabic language skills.

  • Understanding and experience of the Humanitarian Accountability Partnership.

  • Experience of working in Middle East (or elsewhere under similar conditions)

  • Good team player, flexible and capable of working with a multinational country team, politically and culturally sensitive.

  • Ability to train local staff and to motivate and develop skills of others.

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