United Nations Office for Project Services (UNOPS)

Senior Officer (Biometric Registration Mentor)

United Nations Office for Project Services (UNOPS)

Job Description


The Project Management Support - Senior Officer (Biometric Registration Mentor) will lead the conceptualization, planning, preparation and monitoring of registration and verification activities and will report to the MIS Specialist. She/he will proactively coordinate and liaise with the biometric team in the coordination and compilation as well as Analysis of the activities related to biometric and documentation.

Functional Responsibilities
Under the direct supervision of the Management Information System (MIS) Specialist, the Project Management Support - Senior Officer (Biometric Registration Mentor) will perform the following duties and responsibilities.
  • To coordinate with the relevant project focal points to ensure that beneficiary data are aligned with stipend payments.

  • Conduct formal and on-the-job training to ensure that field teams are prepared and knowledgeable to operate the system efficiently.

  • Assist and support the MIS Specialist with maintenance of registration kits, hardware, software and databases. Management, upgrades and procurement and/or replacement of equipment and software.

  • In coordination with the relevant project focal points, She/he will ensure the timely and accurate flow of registration and biometric verification, establish and master payment lists

  • Synchronize field data captured on field kits with UNHRS servers and databases.

  • Keep up to date assets registers and asset Management Systems

  • Gathering data and assessing biometric information to produce high quality reports for audit and quality control purposes.

  • Maintain contact with field teams to ensure the timely flow of the project data and remote support of field teams.

  • Travel to field locations when required.

  • Ensure synergy between policy, strategy, crosscutting issues & regional requirements.

  • Assist the MIS Specialist in development of regional, personal & thematic plans to achieve stated goals and objectives, including developing background and contextual components of work plans.

  • Troubleshoot and solve problems when issues are encountered at field level to ensure the delivery of quality information.

  • Prepare weekly and Monthly reports

  • Participate in relevant coordination meetings and other working groups.

  • Other duties as required by the Supervisor

Impact of Result

The Project Management Support - Senior Officer has a major role to support the MIS Specialist that directly affects the ability of the FGS and FMS (military and police) to effectively and efficiently disburse stipend payments in a timely fashion, which will have a direct impact of the delivery of safety and Security Services to the broader Somalia.

Education/Experience/Language requirements
Qualifications and Experience
A. Education
  • Master’s Degree in Information Technology, Computer Science, Software Engineering, Engineering, Economics, Statistics or other relevant disciplines is required.

  • Bachelor’s Degree in Information Technology, Computer Science, Software Engineering, Engineering, Economics, Statistics with a combination of two (2) additional years of relevant professional experience may be accepted in lieu of the advance university degree.

  • Technical Diploma in related areas (Information Technology, Computer Science, Software Engineering, Engineering, Economics, Statistics) combined with 6 years of professional relevant work experience.

B. Work Experience
  • A minimum of two (2) years’ relevant work experience in Biometric identification and registration systems, procedures and web applications is required.

  • Experience in Biometric systems and tools is an asset

  • Experience in complex humanitarian and /or development programmes, in one or more countries, at an operational level is an asset

  • Good knowledge of roles and activities of international organisations within complex humanitarian emergency or developmental environments is desirable

  • Ability to produce reports on substantive issues, with particular attention to deadlines.

  • Good interpersonal, communication skills and abilities to gain assistance from others in a team endeavor.

  • Ability to effectively work in a multicultural environment.

  • Good planning, coordination and analytical skills as well as ability to implement innovative solutions to complex challenges.

  • Ability to travel extensively.

  • Work experience in the East Africa region is desirable.

  • Work experience in developing / post-conflict countries is desirable

  • Ability to work with little or no supervision in high risk/hostile environments.

  • Capable of delivering on the job training.

  • Experience /knowledge of Google Suite is an asset.

C. Language Requirement
  • Fluency in written and spoken English Language is required.

Additional Considerations
  • Please note that the closing date is midnight Copenhagen time

  • Applications received after the closing date will not be considered.

  • Only those candidates that are short-listed for interviews will be notified.

  • Qualified female candidates are strongly encouraged to apply.

  • Work life Harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types.

  • Mogadishu is not a Family Duty Station.

  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.

  • UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.

  • The incumbent is responsible to abide by Security Policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

    It is the policy of UNOPS to conduct background checks on all potential recruits/interns.

    Recruitment/internship in UNOPS is contingent on the results of such checks.

Contract type, level and duration
  1. Contract type:International Individual Contract Agreement (IICA)

  2. Contract level: IICA 1 /ICS 9

  3. Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.

  • Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above)

  • Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

  • Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

  • Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

  • Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

  • Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

  • Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

  • Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge.

  • Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.


With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background information - AFR

Africa Region

Based in Copenhagen, Denmark, the Africa Region supports UNOPS country offices in the region, providing financial oversight of projects, procuring goods and services and managing human resources.

AFR helps ensure that projects are executed to the highest standards, providing a shared knowledge base and ensuring that best practices and lessons learned are disseminated between projects across the entire region.

Somalia Country Office:

UNOPS Somalia Country Office (SOCO) has had a solid and continuous in-country expert presence successfully implementing programs since the mid-1990s, where it is currently undertaking various projects and initiatives in close collaboration with the Federal Government of Somalia (FGS), Federal Member States (FMS) and partners from the global donor community. UNOPS’ projects in Somalia focus on several key sectors that include infrastructure development, institutional Capacity Building, project management, Advisory Services, and procurement services. These projects cut across multiple sectors, including education, healthcare, national security, law enforcement, immigration services, justice, transport, and public works among others. UNOPS work in Somalia is geared towards driving growth and development in the country, a process that requires developing a close relationship with the FGS and the other development partners.

Through its involvement in Somalia’s development process, UNOPS is providing transparent and accountable solutions in the country’s state and nation-building process. In addition, UNOPS is also committed to implementing the United Nations Strategic Framework Somalia 2017 – 2020, with the aim of helping Somalia achieve the Sustainable Development Goals. UNOPS work within the context of these commitments means that the projects it implements in Somalia are specifically designed to provide long-term solutions in the country, leading to sustainable and inclusive growth.

What drives us is a passion to fight inequalities and to provide opportunities to those most vulnerable. This means we often work in the most challenging environments, building foundations for communities to function and people to live with dignity and respect.

To succeed here, he/she need to be able to combine creativity with the organizational skills to manage numerous different projects to tight deadlines simultaneously, as well as working with the different units to meet their expectations.

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